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I hereby notify you of my decision to terminate the contract relating to the Boosteroid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Boosteroid: Easy Method
What is Boosteroid
Boosteroid is a cloud gaming service that lets users stream and play PC games remotely without high‑end local hardware. It offers tiered access (monthly or annual) with different performance levels and is billed as a recurring subscription charged in euros, with Canadian customers paying the equivalent in CAD via their bank’s exchange rate and any fees.
The service is accessed via web browsers and apps, and Boosteroid’s published Terms of Use state a no‑refund policy after activation while allowing that applicable law may create exceptions.
How to cancel Boosteroid
- On the web (recommended): sign in at cloud.boosteroid.com, open the profile menu, choose Plan Details, then click the small "Manage Subscription" link and follow the cancellation prompts. Cancellation via a browser is generally easier than in the apps.
- If you were billed through Apple or Google, check your Apple ID or Google Play subscriptions first - however, community reports indicate many Boosteroid subscriptions must still be cancelled via your Boosteroid account or by contacting Boosteroid support, and Google Play balance may not be accepted as payment.
- If cancellation via your account does not stop future charges, contact Boosteroid support immediately and keep records of all correspondence. If needed, consider sending a registered letter to corporate headquarters (see Address section below) requesting cancellation and a written confirmation.
What happens when you cancel
When you cancel, the subscription will not renew at the next billing date but remains active until the end of the current paid period. Your access to Boosteroid features continues through that end date; after that date your subscription expires and access is removed. According to community reports, cancelled subscriptions cannot be reactivated - you must purchase a new subscription if you want to return.
Cancellation does not automatically delete your account or any saved preferences; you should contact support if you want account deletion. If you believe a cancellation was not processed, contact support and retain evidence (screenshots, emails, receipts) to support any dispute.
Will I get a refund?
Boosteroid’s Terms of Use state: “We provide no refunds. You will not be able to get a refund for a purchased subscription as soon as it is activated.” Official posts from the company and multiple user reports confirm refunds are generally refused once a subscription is activated or used.
That said, the Terms also note that refunds may be available “according to applicable law.” In Canada, consumer protection laws and rules about clear disclosure of auto‑renewals may give consumers additional rights. If you believe a refund is required under Canadian federal or provincial law, raise the point when you contact Boosteroid support and, if necessary, escalate to a consumer protection office or your payment provider.
Boosteroid plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Monthly | ≈ CAD $14 - 16 | Monthly | Standard access (1080p/60 FPS or Ultra 4K/120 FPS depending on tier); listed at €9.89/month, converted by bank rate |
| Annual | ≈ CAD $11.90/month (≈ CAD $143 total) | Annual | Discounted rate (listed at €89.89/year; conversion and total cost depend on bank exchange rate and fees) |
Your consumer rights in Canada
Canadian consumer protection laws can provide rights that override private no‑refund policies in some circumstances, for example where auto‑renewal was not clearly disclosed, where services are deficient, or where unfair practices occurred. Provinces may have different protections (for example regarding digital content, automatic renewals, and misleading representations).
If you believe Boosteroid has violated your statutory rights in Canada, document the issue and first contact Boosteroid support. If you are not satisfied, you may lodge complaints with provincial consumer protection bodies or seek assistance from your payment card issuer to dispute charges. The company’s Terms acknowledge that refunds may be available “according to applicable law,” which can include Canadian remedies.
Customer experiences
Reviews from Canadian users are mixed. Positive reports note that Boosteroid enables play on low‑end devices (including Macs) and that some users received helpful, quick technical support resolving issues.
Negative reports frequently cite latency, stuttering, long queue times, and connection to distant servers causing poor performance. Several users report being charged after cancelling and difficulty obtaining refunds; others describe confusion when cancelling and inconsistent cancellation processing. Service reliability and support responsiveness appear to vary by case.
Documentation checklist
- Account email and username; subscription ID (if shown in Plan Details)
- Date and time of purchase and last charge; copy of receipt or bank statement
- Screenshots of Plan Details / Manage Subscription page showing cancellation status
- Copies/screenshots of any cancellation confirmation or error messages
- All correspondence with Boosteroid support (emails, chat transcripts) and dates
Common mistakes
Common mistakes include trying to cancel only in a mobile app that lacks a visible cancel button, assuming cancellation is immediate without checking the billing cutoff date, and failing to keep evidence (receipts, screenshots, confirmation). Some users assume a refund will be automatic - Boosteroid’s policy and community reports show refunds are rarely granted without legal basis. Finally, not checking whether the subscription was billed through Apple/Google or directly by Boosteroid can lead to incorrect cancellation steps.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via cloud.boosteroid.com (Plan Details → Manage Subscription) | No (per Terms; exceptions under law) | Easy |
| Cancel via Apple App Store / Google Play | Unclear; billing through store may require store refund request; Boosteroid Terms still apply | Moderate (store procedures vary) |
| Contact Boosteroid support (email/chat) | No (company policy) - possible exception under law; may succeed for billing errors | Moderate (response times vary) |
| Registered letter to corporate HQ (written demand) | No by policy; may help document and escalate disputes; legal remedies separate | Hard (time and effort; formal) |
After cancelling
After you cancel, monitor your bank/credit card statements for any unexpected charges and keep records until the subscription expiry date has passed. If you are charged after cancellation, contact Boosteroid support immediately and provide your documentation. If support does not resolve the issue and you believe you have legal grounds, raise the matter with your payment provider to dispute the charge and consider contacting a provincial consumer protection agency or the Competition Bureau.
Helpful links: Boosteroid cloud portal: cloud.boosteroid.com; Terms of Use copy: Terms of Use (scribd); community reviews and reports: Trustpilot (Canada); community discussions: Reddit BoosteroidCommunity; Canadian consumer info: Competition Bureau.
Address
Boosteroid Inc., 5900 Balcones Drive, STE 100, Austin, Texas 78731, United States