Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clubwpt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Clubwpt: Easy Method
What is Clubwpt
ClubWPT is the sweepstakes-style online poker and gaming service operated alongside the World Poker Tour brand, offering a free Basic tier and paid VIP/Diamond memberships that provide access to sweepstakes tournaments, daily tokens/TP and chances to win real prizes. In Canada it operates under the sweepstakes model rather than real-money gambling in most provinces, with desktop/browser play generally more reliable than some app clients.
How to cancel Clubwpt
Cancellation of paid VIP/Diamond memberships must be handled through ClubWPT support; subscriptions do not reliably cancel via the mobile app and app-store subscription flows do not apply for sweepstakes tournament access. Below are clear, recommended steps to cancel from Canada.
- Call ClubWPT support during listed hours: (702) 430-9706 (Mon - Sat ET). If you call, note the time, name of the agent, and get confirmation of cancellation.
- Email a cancellation request to cancel@theclubservices.com from the address associated with your account; include your account name, username/email, last 4 digits of the payment method, and requested cancellation date.
- Optionally send registered mail (recommended) to the corporate office at the address below requesting membership cancellation and written confirmation (keep proof of posting and delivery).
- If you signed up through an app or a third-party payment processor, keep receipts and check that no app-store subscription was created; if you were billed via your card, treat ClubWPT support as the cancellation point.
- Request a written confirmation (email or mailed letter) that the recurring billing has been stopped and the membership status is cancelled.
What happens when you cancel
Once your cancellation is processed, you should lose access to VIP/Diamond benefits at the end of the current billing period; access to free Basic features remains. ClubWPT’s stated policy is that cancelling at least five days before the next billing date prevents the next cycle’s charge, but cancelling does not produce refunds for unused time. Your account data and history typically remain on record per their standard account policy; request account deletion separately if required.
Will I get a refund?
ClubWPT offers a 14-day free VIP trial that requires payment details up front; if you do not cancel before the trial ends the subscription auto-renews and you are charged. Their published policy indicates there are no refunds for unused portions of a subscription and no automatic refunds if you miss the cancellation window. In practice some users have reported difficulty obtaining promised refunds - if you believe you were charged incorrectly, document your cancellation attempts and pursue a refund through support, your card issuer, or Canadian consumer protections as applicable.
Clubwpt plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | Free | Ongoing | Access to free play-money games only |
| VIP | USD 27.95/month (~C$37.70/month) | Monthly; also C$101.18/quarter (~C$33.73/month) or C$356.68/year (~C$29.72/month) | Daily TP, VIP-tier sweepstakes tournaments, WPT TV episodes, real-prize qualifiers |
| Diamond | USD 149.95/month (~C$202.43/month) | Monthly | All VIP benefits + exclusive Diamond tournaments, LearnWPT Insider training |
| Super SATurdays (add-on) | USD 100/month (~C$135/month) | Monthly; can be added to VIP or Diamond, or standalone | Weekly Super SATurdays tournaments with live WPT seats/prizes, LearnWPT CHAMP access |
Your consumer rights in Canada
Canadian consumers may have statutory protections around automatic renewals and unsolicited contracts, including the potential for a cooling-off or cancellation remedy in certain situations. Provincial consumer protection laws can require clear disclosure of auto-renewal terms and may entitle you to refunds if you were billed after timely cancellation attempts. If ClubWPT refuses refunds or fails to stop renewals despite documented cancellation, you can escalate to provincial consumer protection agencies, file a complaint with the Better Business Bureau equivalent in your province, or pursue small claims court depending on the amount in dispute.
Customer experiences
Reported experiences are mixed: some users appreciate ClubWPT as a sweepstakes-style platform available in Canada with free-play options and prize opportunities. However, many users report negative experiences including perceived unfair play (suspicious RNG, “bad beats”), delays or blocks on withdrawals, and slow or unhelpful customer support. App performance issues are commonly reported, with browser play often cited as more reliable.
Documentation checklist
- Account username/email and last 4 digits of the payment card
- Date/time and content of cancellation attempts (emails, call logs, screenshots)
- Copies/screenshots of billing receipts and bank or card statements showing charges
- Written confirmation from ClubWPT (email or mailed letter), or proof of registered mail delivery
- Screenshots or records of in-app or web pages showing plan, trial terms, and renewal date
Common mistakes
Common errors include assuming an app uninstall cancels a subscription, relying on app-store cancellation when ClubWPT requires direct support contact, and waiting too close to the renewal date - ClubWPT states cancellations must be made at least five days before the next billing cycle to avoid the upcoming charge. Another frequent issue is not keeping proof of cancellation (email confirmation or registered mail receipt), which makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone support (call) | No automatic refund; possible stop of future billing if done in time | Medium (must document agent confirmation) |
| Email support (cancel@theclubservices.com) | No automatic refund; useful for written proof of request | Medium (depend on response time) |
| Registered mail to corporate office | No automatic refund; strong proof for disputes | Low - Medium (takes time but good evidence) |
| App-store flow (iOS/Android) | Not applicable for sweepstakes access; app-store cancellation may not stop ClubWPT billing | High (may not work; requires follow-up with support) |
After cancelling
After you cancel, monitor your bank/card statements for at least one billing cycle to ensure no further charges. If you are billed after cancellation, immediately contact support with your cancellation evidence and request a refund; if unresolved, contact your card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection office. Helpful links: ClubWPT membership plans information (membership plans), official ClubWPT sign-up/info page (ClubWPT info), and a review summary that mentions trial/renewal details (ClubWPT review). You can email cancellations to cancel@theclubservices.com or call the support number above.
Address
ClubWPT / Club Services (registered for membership handling)
ClubWPT 1920 Main St, Ste 1150 Irvine, CA 92614 United States