Cancellation service N°1 in Denmark
Contract number:
To the attention of:
Cancellation Department – Fastspeed
Bygmestervej 10, 2. Tv.
2400 København NV
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fastspeed service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Fastspeed: Easy Method
What is Fastspeed
Fastspeed is a VPN and privacy service that provides encrypted connections, IP masking, and access to region-restricted content. It offers short-term and annual plans with an emphasis on low introductory pricing for certain markets, including Canada.
How to cancel Fastspeed
- Identify where you subscribed (Fastspeed website, Apple App Store, or Google Play). If you subscribed via the website, sign in to your Fastspeed account, open Account or Subscription settings, and follow the Cancel or Turn off Auto‑Renew option; keep any confirmation number and screenshot. If you subscribed through the Apple App Store, open Settings on your iPhone/iPad > your Apple ID > Subscriptions and cancel from there; for Google Play, open the Play Store app > Menu > Subscriptions and cancel the Fastspeed subscription. If you cannot cancel from your account or app store, contact Fastspeed support (use the support/contact page on their site) and request cancellation in writing, saving the response as proof. If charges continue after cancellation, contact your card issuer to dispute unauthorized recurring charges.
What happens when you cancel
When you cancel a Fastspeed subscription you generally retain access for the remainder of the billing period you already paid for; cancellation typically prevents the next automatic renewal. Your account and any stored settings usually remain active unless you request account deletion. Payment history and limited account data may be retained by Fastspeed for billing and legal purposes according to their privacy policy.
Will I get a refund?
Refunds depend on Fastspeed’s stated refund policy and the terms that applied when you purchased. Some vendors offer a money‑back window or allow refunds for accidental renewals, while others only stop future billing without refunding past periods. If you purchased via Apple or Google, refunds are handled through their respective store policies. If you believe you qualify for a refund (e.g., accidental or fraudulent charge), contact Fastspeed support with proof, then escalate to the app store or your payment provider if needed.
Fastspeed plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Plan | C$1.36 / month (renews at C$10.82 / month) | Monthly | One‑month plan for Canada, auto‑renews at higher rate |
| 1‑Year Plan | C$16.48 (C$1.37 / month, renews at C$47.46 annually) | Annual | Annual Canada plan, pay C$16.48 upfront, renewal at C$47.46 |
Your consumer rights in Canada
In Canada you are protected by provincial and federal consumer protection rules that generally require clear disclosure of recurring charges and terms at the point of sale. You have the right to cancel future recurring payments once you follow the supplier’s cancellation process, and you can dispute unauthorized charges with your payment provider. Remedies vary by province; if you believe a company breached its terms, you can complain to your provincial consumer protection office or seek help from your card issuer. For general government guidance on consumer issues, see the Government of Canada’s consumer pages.
Customer experiences
Customer feedback for services like Fastspeed is mixed. Many users praise fast connection speeds and the low introductory price for the first month or the annual discount. Common complaints relate to significant increases at renewal, difficulties obtaining refunds for renewed subscriptions, and confusion over where the subscription was purchased (direct vs app store). Experiences with customer support vary: some customers receive prompt help, while others report delays or requests to follow specific escalation steps.
Documentation checklist
- Account email and username; order confirmation or subscription receipt; transaction ID and payment date; screenshot or PDF of renewal charge; app store receipt if purchased via Apple/Google; copies of any messages or support tickets; confirmation of cancellation (email or on‑screen message).
Common mistakes
A frequent error is uninstalling the app without actually cancelling the subscription - this stops app access but not the recurring charge. Another mistake is assuming a low introductory price will apply at renewal; users often miss the renewal notice and are surprised by the higher automatic charge. Some customers try to get a refund from the wrong party (for example, asking Fastspeed for a refund when the purchase was handled by the App Store); always check where the payment was processed. Finally, not keeping confirmation evidence makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Fastspeed website/account | Low chance of refund after billing period ends; stops future charges | Easy to moderate |
| Cancel via Apple App Store | Refunds handled by Apple; possible for accidental charges | Moderate (use Apple’s report a problem flow) |
| Cancel via Google Play | Refunds handled by Google; possible within certain windows | Moderate (use Play Store refund process) |
| Contact Fastspeed support by email | Possible, depends on company policy and proof provided | Moderate to difficult (response times vary) |
| Bank/credit card dispute (chargeback) | Potential avenue for unauthorized or fraudulent charges | Difficult (requires evidence; may take time) |
After cancelling
After you cancel, keep copies of the cancellation confirmation and monitor your bank or card statements for any further charges. If you need help getting a refund, first contact Fastspeed support and provide the documentation checklist items. If that does not resolve the issue, request a refund through Apple or Google if you paid via an app store, or contact your payment provider to dispute unauthorized charges. For general consumer guidance, see government resources and app store support pages.
Helpful links: Government of Canada - Consumer information, Apple - Request a refund, Google Play - Request a refund.
Address
Bygmestervej 10, 2. Tv., 2400 København NV, Denmark