Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Glyph
3800 Quick Hill Road
78728 Austin
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Glyph service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Glyph: Easy Method
What is Glyph
Glyph is an app that provides glyph-based visual notifications and device customizations - typically controlling LED/glyph patterns, extended notification behaviors, and related alerts. It is often used with devices that expose a glyph interface and by third-party apps that map notifications or system events to glyph actions.
The app may be distributed through mobile app stores (Apple App Store, Google Play) or directly via a web subscription, and features, billing and support routes vary by distribution method.
How to cancel Glyph
- Apple App Store: On your iPhone/iPad go to Settings → tap your name (Apple ID) → Subscriptions → select the Glyph app → Cancel Subscription. Cancelling stops future billing; to request a refund you must submit a request to Apple (see After cancelling links).
- Google Play Store: Open the Google Play app → Profile → Payments & subscriptions → Subscriptions → select the Glyph app → Cancel. Cancelling stops future billing; refunds must be requested via Google Play.
- Web / direct subscription: Log into your Glyph account on the provider’s website and look for Account → Subscriptions or Billing to cancel. If the provider’s policy requires a written withdrawal, follow their instructions exactly - some sellers request a registered letter (raccomandata) containing an unequivocal statement of intent to withdraw within 14 days (see Address below for where to send such notices if required by the seller).
What happens when you cancel
When you cancel a subscription, future automatic renewals are stopped. In most cases you retain access to paid features until the end of the current billing period; access usually ends when that period expires. Provider practices for retaining account data, preferences and in‑app content vary - some providers keep account data indefinitely, others remove it after a period.
Cancelling via an app store does not automatically trigger a refund; refund handling and approvals are subject to the store’s refund procedures and the seller’s terms. If you cancel but continue to see charges, keep your receipts and contact the store or your payment provider promptly.
Will I get a refund?
For purchases made through the Apple App Store or Google Play Store, the app developer generally cannot issue a direct refund; you must request refunds through Apple or Google. Approval depends on the platform’s policies and on whether the purchase meets the platform’s refund criteria.
There are exceptions if the software is defective, unsafe, or materially different from what was advertised - under applicable consumer protection laws you may be entitled to a remedy. If you believe the app is faulty or misrepresented, request a refund via the app store first, then contact the developer with evidence (screenshots, reproduction steps, order ID). If the seller’s terms or local rules provide for a formal withdrawal period, some sellers require a written and signed statement within 14 days; in such cases a registered letter (raccomandata) with an unequivocal statement of intent to withdraw is commonly requested (see Address section for the recipient address provided below).
Glyph plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Standard (Named license) | C$45.90/mo (approx.) | Monthly | Per seat, tied to specific user, includes free upgrades annually |
| Floating license | C$119.50/mo (approx.) | Annual (auto-billed) | Shared access among multiple users, cost-effective for teams, annual billing |
| Student license (via reseller) | C$133.65/yr (approx.) | Annual | Named-user student subscription, education pricing |
Your consumer rights in Canada
Canadian consumer protection is primarily regulated at the provincial level and may provide remedies where goods or digital products are defective, unsafe, or misrepresented. There is no single federal “cooling-off” right that applies universally to digital content purchases, and remedies for digital goods vary by province and by the facts of the case.
If the app does not work as advertised you should first request a refund through the platform where you purchased it (Apple/Google) and contact the developer with clear evidence. If that fails, you can escalate to your payment provider (chargeback), or lodge a complaint with your provincial consumer protection office or the federal Office of Consumer Affairs for guidance on next steps. Keep in mind that platform terms and the seller’s stated refund policy will affect how claims are handled.
Customer experiences
User reports are mixed: some people praise third-party apps that map notifications to glyphs for adding useful custom visual alerts and extended controls (battery alerts, ringtone/glyph combinations) once configured. These users often find the extra customization valuable.
On the other hand, several users report downsides: setup can be time-consuming and feel not worth the effort for some, functionality may break after operating system updates, and stability issues (glyphs getting stuck on, flickering or requiring app or device restarts) have been reported. Overall, experiences vary by device, OS version and the specific third‑party app used.
Documentation checklist
- Order receipt or invoice (from Apple/Google or the web provider).
- Subscription ID / Order number (App Store / Google Play order ID or web invoice number).
- Account email and device model/OS version where Glyph was used.
- Screenshots or video demonstrating the fault or issue and timestamps.
- Correspondence copies with developer/support and any acknowledgement emails.
- Bank or card statement excerpt showing the charge.
- If sending a registered withdrawal letter, a copy of the letter and postal receipt/proof of delivery.
Common mistakes
Common mistakes include cancelling the app but failing to cancel the subscription in the store that billed you (for example, deleting the app without cancelling the App Store or Google Play subscription), expecting an automatic refund after cancelling, or contacting the app developer about refunds for purchases that were processed by Apple or Google rather than the developer.
Another frequent error is searching for the subscription under the wrong account - confirm you’re signed into the same Apple ID or Google account that was used for purchase. Also, users sometimes overlook platform-specific refund procedures and timelines, delaying or complicating their refund requests.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request via Apple; developer cannot issue direct refund for App Store purchases. | Low - Medium (request is straightforward; approval depends on Apple’s criteria). |
| Google Play Store | Request via Google Play; developer cannot issue direct refund for Play purchases. | Low - Medium (Google provides a refund request flow; approval varies). |
| Web / Direct purchase | Refunds handled by the seller per their terms; consumer protection remedies may apply if the app is defective or misrepresented. | Medium - High (depends on provider responsiveness and local consumer protection processes). |
After cancelling
After you cancel, verify that you receive a cancellation confirmation (email or on-screen confirmation). Keep that confirmation and all supporting documentation in case of future billing disputes. If you do not receive confirmation, revisit the store’s subscription page to verify cancellation status and take screenshots for your records.
If a refund is required, use the platform refund flow first: for Apple see Apple refund requests and manage subscriptions. For Google Play see requesting a refund and manage subscriptions. For guidance on consumer rights in Canada see the federal Office of Consumer Affairs: Office of Consumer Affairs. If those routes do not resolve the issue, consider contacting your card issuer about a dispute or your provincial consumer protection office for complaint assistance.
Address
gamigo US Inc.
3800 Quick Hill Road
Austin, TX 78728
United States