Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Gta+
622 Broadway
10012 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gta+ service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Gta+: Easy Method
What is Gta+
GTA+ is a premium, month‑to‑month membership for Grand Theft Auto Online that provides recurring in‑game benefits such as monthly GTA$, access to exclusive properties and items, member bonuses on Shark Card purchases, and other platform‑specific perks. It is offered on supported platforms (PlayStation 5, Xbox Series X|S and managed via Rockstar services on PC) and renews automatically until you cancel.
How to cancel Gta+
- PlayStation Store (PS5 / playstation.com / PS App): Sign in to your PlayStation account on your PS5, the PS App, or at playstation.com. Go to Account Management > Subscriptions (or Subscriptions & Services) and select GTA+; choose "Cancel subscription" or turn off auto‑renewal. You can cancel at any time - the subscription remains active until the end of the current billing period.
- Xbox Series X|S / Microsoft Account: Sign in to your Microsoft Account at account.microsoft.com/services, find GTA+ under Services & Subscriptions, and choose "Cancel subscription" or turn off recurring billing.
- PC (Rockstar Games Launcher): Open the Rockstar Games Launcher, go to the GTA+ menu or your account/subscription area, and follow the prompts to manage or cancel your GTA+ subscription.
What happens when you cancel
When you cancel, your GTA+ membership stays active until the end of the current paid billing period; you retain all membership benefits until that expiry date. Cancelling stops automatic renewal so you will not be charged at the next billing date. Your in‑game progress and accounts remain intact, but platform‑specific or member‑only items and bonuses will no longer be granted after the subscription expires.
Will I get a refund?
PlayStation Store: PlayStation’s policy allows subscription services to be canceled and refunded within 14 days of the initial transaction; refunds within that window may be granted even if the service has already been used and may be pro‑rata based on usage. Outside that initial 14‑day window, PlayStation and other platforms generally do not issue refunds for previously paid subscription periods unless otherwise required by local law.
Xbox/PC and other platforms: The verified platform policies indicate cancellation stops future billing but do not guarantee refunds after the initial period. If you believe you are entitled to a refund under Canadian law or due to an error, contact the platform’s support and your payment provider promptly.
Gta+ plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| GTA+ One Month Subscription (PS5) | C$10.99 | Monthly | Premium monthly membership for GTA Online on PS5, includes GTA$500,000 monthly, Vinewood Club access, member‑only Shark Cards bonus, exclusive games library access, etc. |
| GTA+ One Month Subscription (Xbox Series X|S) | C$10.99 | Monthly | Premium monthly membership for GTA Online on Xbox Series X|S, includes GTA$500,000 monthly, Vinewood Club access, member‑only Shark Cards bonus, exclusive games library access, etc. |
Your consumer rights in Canada
Under Canadian consumer protection frameworks, consumers may have cancellation and refund rights that go beyond individual platform policies; provincial rules can vary and may provide additional remedies for defective digital goods or misleading practices. PlayStation’s 14‑day refund policy for subscription services aligns with common cooling‑off periods, but after that window refunds are generally not provided unless required by local law or specific circumstances. If you believe a platform or merchant has violated your consumer rights, you can contact provincial consumer protection offices or seek advice from a consumer rights organization.
Customer experiences
User feedback is mixed. Some players find short‑term value in subscribing for a month to claim one‑time benefits (for example to fill the 100‑car garage or to get monthly payouts and bonuses), and consider GTA+ cheaper than repeatedly buying in‑game currency. Others criticize the service as unnecessary or unfair, saying many perks can be earned through regular gameplay and complaining about recurring glitches or inconsistent access despite active subscriptions. There are reports of membership status briefly showing inactive after renewal and occasional access issues that require restarts or contacting support.
Documentation checklist
- Order receipt or invoice showing the GTA+ charge (date, amount, transaction ID)
- Account identifier (PSN ID, Microsoft account email, or Rockstar Social Club ID)
- Subscription name (GTA+) and last billed date
- Screenshots of subscription status in your account and any error messages
- Copies of any support requests or responses and your payment method statement
Common mistakes
Common errors include canceling on the wrong platform/account (for example canceling a PlayStation subscription while the charge is tied to an Xbox or Rockstar/PC account), assuming cancellation triggers an immediate refund, or not confirming that auto‑renewal was successfully turned off. Another frequent mistake is relying on in‑game menus for billing changes when the subscription is controlled by the platform store (PlayStation or Microsoft) rather than Rockstar. If you plan to send a physical cancellation letter, verify the correct address with official support first - third‑party addresses found online may be outdated or incorrect.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| PlayStation Store (PS5 / playstation.com / PS App) | Possible within 14 days of the initial transaction (may be pro‑rata); generally no refunds after that window | Low - cancel via account/subscriptions on PS5, PS App or playstation.com |
| Xbox Series X|S / Microsoft Account | Generally no guaranteed refunds after cancellation; check Microsoft support for exceptions | Low - manage via your Microsoft Account > Services & Subscriptions |
| PC (Rockstar Games Launcher) | Refunds are not generally provided after a paid period; check Rockstar support for special cases | Low - Medium - cancel through the Rockstar Games Launcher; support may require extra steps |
After cancelling
After you cancel, confirm that auto‑renewal is off in your platform account and keep your documentation until the subscription period fully ends. Monitor your bank or card statement for any unexpected charges after the cancellation date and contact the relevant platform support if you are billed incorrectly. Helpful official support pages: PlayStation support for subscriptions (support.playstation.com), Microsoft account subscription management (account.microsoft.com/services), Rockstar support (support.rockstargames.com) and general Canadian consumer information (Government of Canada - Consumer Information).
Address
If you plan to send a written cancellation or certified letter, note that a third‑party template lists: 622 Broadway, New York, NY 10012, Canada. This address appears in third‑party sources and may be incorrect or not applicable for official Rockstar or platform correspondence; verify the correct mailing address with the official platform or Rockstar support before sending certified mail.