Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Humble Bundle
160 Spear St, Ste 1000
94105 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Humble Bundle service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Humble Bundle: Easy Method
What is Humble Bundle
Humble Bundle is a digital storefront and subscription service that sells curated PC games, bundles, and related digital content while sharing a portion of proceeds with charity. It also offers a subscription tier called Humble Choice that provides a monthly selection of games, a Humble Games Vault, store discounts, and additional perks like IGN Plus.
How to cancel Humble Bundle
- Sign in to your Humble Bundle account at humblebundle.com, click your avatar, choose "Account", then open "Subscriptions" or "Humble Choice" and select "Manage" or "Cancel subscription"; follow on-screen prompts to confirm cancellation.
- If you cannot cancel in your account, open a support request at Humble Support - Submit a request. Include your account email, order number(s), the date of the most recent charge, and a clear statement that you request cancellation and, if applicable, a refund.
- If online support does not resolve your issue, send a written cancellation and refund request via registered letter (for proof of receipt - e.g., raccomandata A/R) to: Humble Bundle Attn: Customer Service 160 Spear St, Ste 1000 San Francisco, CA 94105 United States of America. Include your account email, order number(s), dates of charges, and a signed statement requesting cancellation and any refund.
What happens when you cancel
When you cancel a Humble Choice subscription, cancellation usually stops future automatic renewals. You typically retain access to any items or games already redeemed to your account or library according to Humble’s terms, but you will not receive further monthly Choice bundles after the current paid period ends. Humble retains account and transaction records as required by their privacy policy; you can request information or data deletion through their support channels, subject to legal and service-requirement exceptions.
Will I get a refund?
Refunds for Humble subscriptions are handled case-by-case. Standard practice is that cancelling prevents future charges but does not automatically refund past payments. Humble Support may grant refunds for recent or duplicate charges, billing errors, or other exceptional circumstances if you contact them promptly and provide supporting evidence. Promotional or locked-in prices (for example, coupon-locked annual plans) may have specific terms; check the confirmation email and Humble’s Terms of Service and contact support to request a review.
Humble Bundle plans and pricing
| Plan | Price (CAD) | Billing period | Features |
|---|---|---|---|
| Monthly (Humble Choice) | C$17.99 | Monthly | Monthly curated PC games, Humble Games Vault, store discounts up to 20%, charity support, includes IGN Plus |
| Annual (Humble Choice) | C$194.99 | Annual | Same as monthly but annual billing |
| Annual Promotional | C$139.00 | Annual (promo) | Same as annual but locked in with coupon code "MAY2025" (limited-time offer) |
Your consumer rights in Canada
Canadian consumer protection is governed by federal and provincial laws; rights can vary by province. Generally, businesses must clearly disclose recurring charges and cancellation methods. If an automatic renewal occurred without clear consent or proper disclosure, provincial consumer protection offices may provide remedies. You may also dispute unauthorized or incorrect charges with your bank or credit card issuer. For persistent problems, consider contacting your provincial consumer protection agency or the Competition Bureau for guidance on unfair practices.
Customer experiences
Customer reports are mixed: many users successfully cancel via the account page and receive no further charges, while others report delays or the need to contact support for billing issues. Refund outcomes vary: prompt contact and clear documentation improve the chance of a favorable resolution. Experiences suggest using the account cancellation first, then support tickets, and - if necessary - sending a registered letter to establish proof of your request.
Documentation checklist
- Account email and username, order number(s), and subscription ID (if shown)
- Dates and amounts of the charges you want refunded (bank/credit statements)
- Screenshots of your subscription page and billing transaction(s)
- Copies of any prior support requests and responses
- A signed, dated statement requesting cancellation and refund (for mailed letters)
Common mistakes
Common errors include assuming cancellation is automatic without confirming the cancellation confirmation message, not retaining order numbers or receipts, and waiting too long to contact support after an unexpected charge. Another frequent issue is forgetting to remove saved payment methods (cards or PayPal authorizations), which can allow future charges if a cancellation was not processed correctly. To avoid complications, keep screenshots and written proof of any cancellation confirmations you receive.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online via account (Subscriptions page) | Possible (stops future billing; refunds case-by-case) | Easy |
| Support ticket / email | Possible (depends on timing and evidence) | Medium |
| Registered letter to physical address | Possible (strong evidence for disputes; slower) | Hard |
After cancelling
After you cancel, keep records of confirmation and monitor your bank or card statements for any unexpected charges. If a refunded amount is promised but not received within the timeframe communicated by support, follow up and escalate with your payment provider if necessary. For more information and to submit requests, use Humble’s support portal: Humble Support, review Humble’s Terms of Service at Humble Terms, and for consumer guidance in Canada consult the Competition Bureau at Competition Bureau of Canada.
Address
For registered-mail cancellation or escalation, send your letter via a traceable method (e.g., raccomandata A/R) to ensure proof of receipt:
Humble Bundle Attn: Customer Service 160 Spear St, Ste 1000 San Francisco, CA 94105 United States of America