Servizio di disdetta N°1 in United States
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Paizo.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancellation Paizo: Easy Method
What is Paizo
Paizo Inc. is a hobby game publisher best known for the Pathfinder role‑playing game and related tabletop products, sold through its website, partner retailers, and app stores. Paizo manages subscriptions and one‑time sales on Paizo.com, while platform purchases (Google Play, Apple App Store) follow the respective store policies for billing and refunds.
How to cancel Paizo
- Web subscriptions (Paizo.com): Log into your Paizo account, open the Subscription Manager (your account/subscriptions) and cancel or skip the next product shipment. Note: if an order has already been processed, cancellation cannot be guaranteed.
- One‑time web orders: Contact Paizo customer service as soon as possible (email or phone) to request cancellation - act quickly because once the order is submitted and processed, cancellation may not be possible.
- Google Play subscriptions/purchases: Cancel through your Google Play account’s Subscriptions settings; uninstalling the app does not cancel the subscription. Use Google Play’s refund/cancellation flow for any refund requests.
- Apple App Store (iOS) subscriptions/purchases: Cancel via your Apple ID Subscriptions in the App Store per Apple’s standard process; refunds and cancellations follow Apple’s policies rather than Paizo’s web procedures.
- Registered‑mail requests: If you prefer formal written notice, you may send a cancellation or account request by registered mail to Paizo’s corporate correspondence address (see the Address section below).
What happens when you cancel
When you cancel a Paizo.com subscription, Paizo will stop future shipments or deliveries for that subscription; cancellations usually prevent future charges but will not undo charges already processed. If a physical product has already shipped, it may still be delivered and must be returned under Paizo’s return rules if you seek a refund. For digital purchases (PDFs, codes), access typically remains per your purchase terms and Paizo’s policy treats many digital items as non‑returnable. For Google Play and Apple purchases, cancellation stops recurring billing through the store but handling of already‑billed or delivered items follows the platform’s rules.
Will I get a refund?
Paizo’s web store offers refunds for most new, unopened physical items returned within 30 days of delivery; in that case you may receive a full refund or replacement, with return shipping usually paid by you unless the error was Paizo’s. Opened items, digital products, and codes are generally non‑returnable and not eligible for refund via Paizo. Refunds for purchases made through Google Play or the Apple App Store are handled under those platform policies, not Paizo’s web return policy. There is no Paizo reference to a universal 14‑day statutory refund; Canadian consumer protection laws may provide additional rights in some circumstances, but those vary by province and situation.
Paizo plans and pricing
| Plan / Purchase Type | Billing currency / notes | Canada pricing / notes |
|---|---|---|
| Official Paizo subscriptions (Paizo.com) | USD; signup often charges US$0.01 then full MSRP (USD) per release | No official CAD subscription prices published; Canadian buyers typically pay retailer prices in CAD (varies). |
| One‑time web purchases (Paizo.com) | Product MSRP in USD (charged on checkout) | Canadian retailers list individual product prices (example: Pathfinder Beginner Box ≈ C$66.95); online Paizo purchases will be in USD unless using a reseller. |
| Paizo Monthly Club Membership (third‑party / unrelated) | Listed by some retailers as a monthly membership | Example listing: C$72/month (this is separate from Paizo’s official subscriptions). |
| Google Play / Apple App Store purchases | Platform prices vary by country/currency and are set by the store | Prices shown in the store for Canada are in CAD; refunds handled by Google/Apple. |
Your consumer rights in Canada
Canadian consumer protection laws vary by province and by the type of purchase (physical goods, digital content, contracts). There is no clear Paizo policy reference to a 14‑day automatic cooling‑off right; Paizo provides a 30‑day return window for most unopened physical goods and states digital products are non‑returnable. App‑store purchases are additionally subject to Apple’s or Google’s terms and the remedies those platforms provide. If you believe provincial consumer law gives you additional rights, you can raise the legal point with Paizo, contact your provincial consumer protection office, or pursue a chargeback with your card issuer if appropriate - keep all receipts and correspondence as evidence.
Customer experiences
Public reviews are mixed. Some customers praise Paizo’s game content (for example positive reviews of Pathfinder Second Edition), while other buyers report problems: international deliveries that did not arrive or lacked tracking information, website issues such as apparent multiple charges for a single order, login problems, and website UX complaints. These experiences suggest being proactive: monitor order confirmations, tracking, and payment transactions, and keep screenshots and records if you need to dispute a charge.
Documentation checklist
- Account email/username and Paizo account login details (do not share passwords)
- Order number(s) and subscription ID(s)
- Purchase date and payment method (card last four digits, PayPal, etc.)
- Order confirmation emails and receipts (screenshots or PDFs)
- Shipping tracking numbers or delivery confirmation
- Copies of correspondence with Paizo or platform support (dates, names, ticket numbers)
- Evidence of attempted cancellations (screenshots of Subscription Manager or store cancellation screens)
Common mistakes
Customers often make a few recurring errors: uninstalling the Android app instead of cancelling the Google Play subscription (uninstalling does not stop billing); waiting too long to request cancellation after an order is placed (Paizo notes cancellation cannot be guaranteed once an order is processed); contacting the wrong support channel (Paizo web purchases vs. Google/Apple platform purchases follow different processes); and failing to keep order confirmations or payment records, which makes proving a payment or requesting a chargeback harder. Also, assuming a universal 14‑day automatic refund right may lead to disappointment - check Paizo’s 30‑day policy for unopened goods and platform rules for app purchases.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Paizo.com Subscription Manager (web) | Stops future shipments; refunds for already‑processed charges are not guaranteed | Low to cancel future shipments; refund outcome: uncertain/time‑sensitive |
| One‑time Paizo.com order (contact customer service) | Possible if order not yet processed; once processed or shipped refunds are subject to return rules | Medium to high - time sensitive and may require returns |
| Google Play subscription / purchase | Refunds handled by Google Play per its policy | Medium - use Google Play’s subscription management and refund flows |
| Apple App Store subscription / purchase | Refunds handled by Apple per App Store policy | Medium - use Apple ID subscription management and Apple refund request process |
| Physical returns (Paizo web) | Full refund or replacement for most new, unopened items within 30 days (return shipping usually on buyer) | Low to process a return; requires shipping items back and following Paizo’s return instructions |
| Digital products and codes | Generally non‑returnable; contact partner support if purchased through a third party | High - refunds typically not offered by Paizo |
After cancelling
After you cancel, monitor your payment method and account emails to confirm no further charges occur. If you need to request a refund or return, follow Paizo’s return instructions and retain postal tracking for any returned physical goods. For Google Play or Apple purchases, use the platform help pages for refunds and subscription management. Helpful links: Paizo main site: https://paizo.com; Google Play subscriptions and refunds: Google Play subscription help; Apple subscription management and refunds: Apple subscriptions and cancellations. If you encounter unhelpful responses, consider contacting your payment provider for a dispute or your provincial consumer protection office for guidance.
Address
Paizo Inc.
15902 Woodinville Redmond Road N.E., Building A, Suite B
Woodinville, WA 98072-4572 USA