Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Prizepicks
900 Old Roswell Lakes Parkway, Suite 310
30076 Roswell
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Prizepicks service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Prizepicks: Easy Method
What is Prizepicks
PrizePicks is a U.S.-based daily fantasy and player prop platform operated by SidePrize LLC that allows users to make entries based on player performance projections. It provides an online account tied to an email address where users can place entries, deposit funds, and withdraw winnings.
This guide explains how to cancel your PrizePicks account from Canada, what to expect after cancellation, refund possibilities, your consumer rights under Canadian law, and practical tips to complete the process smoothly.
How to cancel Prizepicks
- Sign into your PrizePicks account and check Account or Settings for any built‑in "Close Account" or "Delete Account" option; follow on‑screen steps and request confirmation email.
- If no in‑app option exists, contact PrizePicks support by email (use the support/contact form in the app or website), clearly request account cancellation, include your account email and account ID, and ask for a written confirmation with the cancellation date.
- For a formal paper request, send a signed cancellation letter by registered mail (use registered mail / raccomandata A/R) to the company address (SidePrize LLC d/b/a PrizePicks, c/o Cogency Global, Inc., 900 Old Roswell Lakes Parkway, Suite 310, Roswell, GA 30076, USA). Include your account email, full name, date of birth, and a clear statement that you request permanent account closure and cessation of any recurring billing.
- Retain copies: save screenshots of any in‑app cancellation confirmation, retain email correspondence, and keep the registered‑mail proof of delivery until the account is fully closed and any disputes are resolved.
What happens when you cancel
Once PrizePicks processes your cancellation, you will typically lose access to place new entries and to account features requiring login. Depending on their policies, you may still be able to withdraw remaining funds until closure is complete; check the account balance and withdrawal options before cancelling.
Cancellation does not necessarily delete all your personal data immediately. PrizePicks may retain transaction records, account history, and other data to comply with legal, tax, and anti‑fraud obligations. You can request data access, correction, or deletion under applicable privacy rules (see the privacy links below).
Auto‑renewal services or subscriptions should stop after cancellation if properly processed; however, it is your responsibility to confirm that automatic billing has ceased and to keep confirmation evidence.
Will I get a refund?
Refunds are generally handled case‑by‑case. PrizePicks typically does not refund settled entries or used play credits. Refunds are more likely if there was a billing error, duplicate charge, unauthorized transaction, or the service was not provided as described. If you believe you are entitled to a refund, contact support promptly and provide transaction IDs, dates, and evidence.
If PrizePicks declines a refund and you have grounds (unauthorized charge, billing error), you can dispute the charge with your payment provider or card issuer and file a complaint with Canadian consumer authorities if necessary. Keep all correspondence and receipts to support your claim.
Prizepicks plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Account access / Free tier | Varies | Varies |
| Entry fees / Play credits | Varies | Per entry |
| Any subscription or promotional offers | Varies | Varies |
Your consumer rights in Canada
Canadian users are protected by federal and provincial consumer protection rules. These include requirements for clear disclosure of pricing and automatic renewal terms, prohibitions on deceptive marketing, and rights to remedies for unfair practices. Provincial consumer protection offices handle many complaints about online services and automatic billing.
For privacy and data access, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies to many private‑sector organizations and gives you rights to access and request correction or deletion of your personal information. If you face unresolved issues, you can file complaints with provincial consumer protection agencies, the Competition Bureau for deceptive practices, and the Office of the Privacy Commissioner for privacy complaints.
Customer experiences
Customer reports are mixed: many users complete cancellations and withdrawals without major issues if they follow the platform's instructions and preserve confirmation. Problems most commonly arise from unclear cancellation steps, delays in customer support responses, or disputes about retained balances.
Some users report quick resolutions when they provide clear documentation and use registered mail for formal requests; others needed to escalate to payment providers or consumer authorities to resolve billing disputes. Expect processing times and keep records of all interactions.
Documentation checklist
- Account email and username; account ID (if available)
- Full name and date of birth as on account
- Screenshots of account settings, subscriptions, and any in‑app cancellation options
- Transaction IDs, dates, amounts, and payment method for disputed charges
- Copies of emails or chat transcripts with PrizePicks support
- Registered mail receipt / proof of delivery for postal cancellation request
Common mistakes
One common mistake is cancelling before withdrawing a remaining balance; always request and complete withdrawals before account closure if you plan to recover funds. Another frequent issue is failing to obtain written confirmation - verbal confirmations or single chat messages may not be sufficient evidence if a dispute arises.
Some users assume that deactivating an app on their phone equates to account cancellation; it does not. Others neglect to check for active promotional subscriptions or linked payment methods (e.g., through a third‑party app store or a saved card) and are surprised by continued charges. Always confirm the effective cancellation date and verify your bank or card statements for at least one billing cycle afterward.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑app / Account settings | Possible (depends on policy) | Low |
| Email support / Help center | Possible with documentation | Medium |
| Postal registered mail (registered / raccomandata A/R) | Strongest proof for disputes; refund depends on case | High |
| Payment provider dispute (bank/card) | Possible for unauthorized or billing errors | Medium |
After cancelling
After you cancel, check your email for a written confirmation and monitor your payment statements for unexpected charges. If you do not receive confirmation within a reasonable time, follow up with support and keep copies of all communications. If unresolved billing or access issues remain, consider contacting your bank or card issuer to dispute charges and file complaints with Canadian consumer protection authorities or privacy regulators as appropriate.
Helpful resources: PrizePicks support pages and terms of service, the Competition Bureau for deceptive practices, the Office of the Privacy Commissioner for data concerns, and provincial consumer protection offices for local remedies.
Suggested links: Government of Canada - Consumer Protection, Competition Bureau, Office of the Privacy Commissioner of Canada, Better Business Bureau Canada.
Address
SidePrize LLC d/b/a PrizePicks
c/o Cogency Global, Inc.
900 Old Roswell Lakes Parkway, Suite 310
Roswell, GA 30076
USA