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Cancel 1ST PHORM
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I hereby notify you of my decision to terminate the contract relating to the 1St Phorm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 1St Phorm: Easy Method
What is 1St Phorm
1St Phorm is a nutrition and supplement company that offers products, subscription services and a coaching/fitness app. It sells directly through its website and via mobile app stores, and promotes a 30-day, 110% money-back guarantee for purchases made on 1stPhorm.com.
How to cancel 1St Phorm
- Log in to your 1st Phorm account on the website, go to "Manage Subscriptions" and select change, pause or cancel. Changes made on the web control recurring billing for web-based subscriptions.
- If an order has already shipped, mark the package as "Return to Sender" and drop it with UPS; once the returned package is received, 1st Phorm will process cancellation/refund per their return policy.
- If you cannot cancel in your account (for example, purchase made via App Store or Google Play or you encounter site/app glitches), contact 1st Phorm customer support. If requested or required, send a registered mail notice (raccomandata A/R) to the corporate/returns address: 1st Phorm International, LLC, 2091 Fenton Logistics Pkwy, Fenton, Missouri 63026, United States.
What happens when you cancel
Cancelling a subscription prevents future recurring billing. Access to subscription features, coach/advisor services or app content may end either immediately or at the end of your current paid period depending on how the subscription was billed; confirm timing in your account or with support. 1st Phorm retains account and order records needed to process returns or refunds and to respond to service inquiries.
Will I get a refund?
Purchases made on 1stPhorm.com are eligible for the company's 110% Money-Back Guarantee if returned within 30 days of purchase: customers return unused product at their own cost and receive 110% of the purchase price back (shipping costs are not returned). Refunds are issued to the original payment method and typically post 3 - 5 business days after 1st Phorm processes the returned item. There is no mention of an automatic statutory 14-day cancellation right; refunds and terms rely on the company’s 30-day guarantee for web purchases. If you bought through the App Store or Google Play, cancellations and refunds are subject to the platform’s procedures and may require additional steps or platform-level requests in addition to contacting 1st Phorm.
1St Phorm plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard (monthly, via annual billing) | ≈ C$20.00 per month (annual total C$244.40) | Annual (billed once) | Macro tracking, workouts, challenges, no 1-on-1 advisor |
| Standard (monthly) | ≈ C$26.00 per month (converted from US$9.99 + taxes) | Monthly | Macro tracking, workouts, challenges, no 1-on-1 advisor |
Your consumer rights in Canada
Canadian consumers do not automatically receive the EU-style 14-day statutory cancellation under 1st Phorm’s published terms. Your primary right for web purchases is the company's 30-day, 110% money-back guarantee; however, return shipping costs are borne by you, which can reduce the effective refund value, particularly for cross-border returns. Refunds are credited to the original payment method after processing (typically 3 - 5 business days), but international transit times to and from the U.S. will extend total wait time. If you purchased through a mobile platform (Apple/Google), the platform’s consumer protections and refund procedures may also apply.
Customer experiences
Customers often praise product quality, effectiveness and taste, and note positive, personalized service experiences such as handwritten notes or swift resolution of some shipping problems. Negative reports commonly mention app glitches, subscription/pricing changes, long shipping delays, return postage costs that erode the value of the guarantee, and slower-than-expected customer-service response for returns or exchanges. Several reviews also note difficulties when purchases were handled via app stores rather than directly on the website.
Documentation checklist
- Order number and purchase date
- Account email and username
- Copy or screenshot of subscription status or "Manage Subscriptions" page
- Photos of unopened/unused product (if returning product)
- Tracking number and proof of postage for any return shipment
- Copies of all correspondence with customer support (emails, chat transcripts, dates and times of calls)
Common mistakes
Common errors include waiting until after an automatic renewal posts before attempting to cancel, cancelling through the app store instead of the 1st Phorm website (or vice versa) and assuming that return postage is covered. Other mistakes are failing to mark a shipped package "Return to Sender" before drop-off, not keeping proof of postage/tracking, and not documenting cancellation requests - each of which can delay or complicate refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website - Manage Subscriptions | Eligible for 110% money-back (web purchases) within 30 days; standard refund timing applies | Low |
| Return to Sender (shipped order via UPS) | Refund processed once return is received; customer bears return postage and shipping may be deducted | Medium |
| App Store / Google Play | Refunds and cancellations may be governed by the platform; contact platform support and 1st Phorm | Medium - High |
| Registered mail notice to corporate/returns address | May be accepted as formal notice; refund eligibility follows standard return policy | High (international postage and delivery confirmation required) |
After cancelling
After you cancel, keep copies of your cancellation confirmation, return tracking, and receipts until your refund posts. Check your bank or card statement for the refund after 3 - 5 business days from processing, and allow extra time for international transit if you returned product from Canada. For account management or questions, visit your 1st Phorm account page or contact support. Useful links: 1st Phorm, Account / Manage Subscriptions, UPS (returns), Government of Canada - consumer info.
Address
If you must send formal written notice or a registered return, use:
1st Phorm International, LLC
2091 Fenton Logistics Pkwy
Fenton, Missouri 63026
United States