Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the 2B Mindset service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation 2B Mindset: Easy Method
What is 2B Mindset
2B Mindset is a nutrition and portion-focused program created to help people form sustainable eating habits, lose weight, and improve daily food choices without strict calorie counting. It is commonly offered as a standalone kit or bundled with other Beachbody products such as Shakeology and Beachbody On Demand.
How to cancel 2B Mindset
- Prefer phone for fastest results: call USA/Canada customer service at 800‑470‑7870 or 310‑883‑9000. Have your account name, email, order number (or coach ID), billing details (last 4 of the card), and reason for cancellation ready; request a cancellation confirmation number or email and note the date/time of the call.
- If you prefer email, contact Beachbody Support via their Help Center (use the service recovery/contact form) or follow instructions for legal/service escalations on the support site: Beachbody Help Center. Include the same account/order details and a clear request to cancel and (if desired) to refund.
- Online/self-service: sign in to your Beachbody account or the Beachbody On Demand portal, go to Subscriptions/Orders or Account Settings, locate the 2B Mindset product or subscription, and follow the cancellation or subscription-stop steps. Save screenshots of confirmation pages or emails.
What happens when you cancel
When you cancel, access to any subscription-based components (for example, Beachbody On Demand if bundled with a 1‑year access) will typically continue until the end of the paid period but will not renew thereafter. If you purchased a one-time challenge pack or kit, cancellation may affect shipment or returns depending on timing. Your account data (order history, profile) is generally retained by the provider for record-keeping and support; you can request copies of transaction records if needed. Always request and keep a written confirmation of the cancellation and any terms discussed during the call or email exchange.
Will I get a refund?
Refunds depend on the product you purchased, when you request the refund, and Beachbody’s specific policies for that item. One-time purchases (kits and challenge packs) are often treated differently than recurring subscriptions. Refunds may be available for defective products, orders shipped incorrectly, or cancellations made within a provider-specified window. If you purchased through a coach, some coaches have their own return/acceptance practices; if you purchased directly via Beachbody, corporate policy applies. For any refund, provide order numbers, evidence (photos, shipping/return tracking), and the date of purchase. Because policies can differ and may change over time, expect eligibility to be assessed on a case-by-case basis.
2B Mindset plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 2B Mindset & Shakeology® Challenge Pack | C$186.00 | One-time purchase | Includes 2B Mindset Kit plus Shakeology; per Canadian coach reference |
| 2B Mindset & Beachbody® On Demand & Shakeology Challenge Pack | C$235.00 | One-time purchase | Includes 2B Mindset Kit, Shakeology, plus 1-year Beachbody On Demand; per Canadian coach reference |
| 2B Mindset Base Kit | C$121.00 (approx.) | One-time purchase | Standalone 2B Mindset Kit; per Canadian coach reference |
Note: These CAD prices come from Canadian coach blog references dating from around 2018 and may not reflect current 2024/2025 pricing. No up-to-date official Canadian CAD prices were found; check the official Beachbody/coach site or support center for current pricing.
Your consumer rights in Canada
Consumer protection rules in Canada vary by province and territory. There is no single federal “cooling-off” period that applies universally to all online purchases; some provinces provide protections for certain types of contracts and door-to-door sales. If you believe a business has engaged in deceptive practices, you can contact your provincial consumer protection office. You also have options through your payment provider (credit-card chargebacks or disputes) if the seller cannot resolve a legitimate billing or delivery issue. Keep receipts, order confirmations, and any written communications as documentation for disputes.
Customer experiences
Customers commonly report that phone contact with Beachbody support or a coach is the fastest way to get a clear cancellation outcome and a confirmation number. Some users have reported waiting on hold or needing follow-up when handling refunds or returns. Experiences vary: several people find coaches helpful for resolving order or shipment issues, while others needed corporate support for billing or subscription disputes. Overall, clear documentation and asking explicitly for a confirmation number improves the likelihood of a smooth resolution.
Documentation checklist
- Order number and purchase date
- Account email and coach ID (if applicable)
- Payment details (card last 4 digits, payment method)
- Receipts, screenshots of orders or subscription settings
- Photos for damaged/incorrect items and return tracking numbers
- Notes of phone calls (date/time, agent name) and any confirmation numbers
Common mistakes
Customers often assume cancelling with their coach automatically cancels corporate billing or a subscription; in some setups the coach and corporate systems are handled separately. Another frequent error is not obtaining a written confirmation or confirmation number - without it, disputes become harder. Some people try to cancel after a renewal has processed but before requesting a refund; timing matters for eligibility. Finally, using the wrong account (multiple emails) or contacting an incorrect support channel can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone | Possible; typically fastest to confirm eligibility and get a confirmation | Low |
| Email (support/service recovery) | Possible; useful for documented requests but may be slower | Medium |
| Online (account/FAQ) | Possible for subscription stops; refunds may still require support contact | Low - Medium |
After cancelling
After you cancel, save any confirmation emails or numbers and check your next billing statement to verify no further charges occur. If you need further help, use the Beachbody Help Center: https://help.beachbody.com. If a refund is denied and you believe you are entitled to one, consider contacting your credit card issuer to discuss a dispute or chargeback and consult your provincial consumer protection office; general federal consumer information is available at the Government of Canada consumer pages: https://www.canada.ca/en/services/business/consumer-protection.html.
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