Cancellation service N°1 in Germany
Contract number:
To the attention of:
Cancellation Department – Asana Rebel
Dessauer Strasse 28‑29
10963 Berlin
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Asana Rebel service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Asana Rebel: Easy Method
What is Asana Rebel
Asana Rebel is a mobile app and subscription service that offers guided workouts, yoga-inspired fitness plans and wellness content aimed at improving strength, mobility and general wellbeing. It combines exercise videos, programs and lifestyle content accessible through a paid subscription model.
How to cancel Asana Rebel
- Cancel via Apple (iOS App Store): Open the App Store on your iPhone/iPad → tap your profile → Subscriptions → find Asana Rebel → Cancel Subscription. Purchases made through Apple are managed and refunded by Apple.
- Cancel via Google Play (Android): Open the Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Asana Rebel → Cancel subscription. Google manages billing and refund requests for purchases there.
- Cancel via Asana Rebel website/in-app account: Sign in to your account at the Asana Rebel app or website → Account or Subscription settings → Manage Subscription → Cancel. Follow on‑screen confirmations and keep a screenshot of the cancellation confirmation.
- If you cannot cancel online, contact Asana Rebel support and, if instructed or preferred, send a written cancellation by registered mail (raccomandata A/R) to ensure proof of delivery: Asana Rebel Attn: Customer Service / Administration Dessauer Strasse 28‑29 10963 Berlin Germany.
What happens when you cancel
When you cancel, your subscription typically remains active until the end of the current billing period - you will usually retain access to paid content until that date. Automatic renewal should stop after cancellation so you are not charged again for the next period.
Account information and usage history may be retained by Asana Rebel according to their data-retention and privacy policies; if you want full deletion of your account and personal data, you must request account deletion separately through the app or support.
Will I get a refund?
Refunds are handled differently depending on where you subscribed. Purchases processed through Apple or Google Play are subject to those stores’ refund policies; you must request refunds from Apple or Google. Subscriptions bought directly through Asana Rebel’s website may be eligible for a refund only under Asana Rebel’s terms and applicable consumer-protection laws.
In Canada, refunds for partial subscription periods are not guaranteed but may be considered for billing errors, duplicate charges or other qualifying issues. If you believe you have a valid refund case, contact Asana Rebel support promptly and retain receipts, dates and any proof of error. If the provider refuses, you can seek help through your payment provider (card issuer) or provincial consumer protection office.
Asana Rebel plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly subscription | C$17.99 | Monthly | Full access to workouts and content |
| Annual subscription | C$47.99 | Annual | Full access to workouts and content |
Note: Prices above are based on a Canadian-specific review. The official site and app stores in Canada may not publicly list exact CAD pricing and exchange-rate - converted figures can differ.
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws you have rights regarding unfair business practices, billing errors and automatic renewals. Provincial consumer protection acts often require clear disclosure of renewal terms and a straightforward cancellation process.
If you feel the merchant has breached your rights (for example, by continuing to charge after cancellation without clear notice), you can file a complaint with your provincial consumer protection office and may be able to dispute charges with your credit card company. These are remedies you can pursue in addition to contacting the merchant directly.
Customer experiences
Many users report smooth cancellations directly through the App Store or Google Play with immediate confirmation; when subscriptions were purchased through those stores, refunds and disputes were resolved by the store. Other users describe delays or difficulty reaching Asana Rebel support when subscriptions were bought via the website, requiring multiple messages or sending proof by registered mail for escalation.
Overall, experiences vary: cancellation via the storefront where the purchase was made tends to be fastest, while direct website cases can require extra documentation and follow-up.
Documentation checklist
- Account email and username, order/receipt number, subscription ID, purchase date and payment method; screenshots of subscription status and cancellation confirmations; any support emails or chat transcripts; proof of registered mail delivery if you send written notice.
Common mistakes
One common mistake is cancelling or deleting the app but not disabling the subscription through the App Store or Google Play - the subscription continues until explicitly cancelled in the store. Another frequent issue is assuming cancellation is immediate without keeping a confirmation; always save a screenshot or confirmation email showing the cancellation date and that auto-renewal was turned off.
Some users send regular mail instead of registered mail and then cannot prove the provider received the cancellation request. Also, attempting to get a refund from the app developer when the purchase was processed by Apple or Google can lead to delays - refunds usually must be requested from the store that billed the card.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds handled by Apple; possible but subject to Apple policy | Low - cancellation in-app is straightforward |
| Google Play (Android) | Refunds handled by Google; possible under Google policy | Low - cancellation via Play Store is straightforward |
| Website / In-app (direct subscription) | Depends on Asana Rebel policy and consumer law; less predictable | Medium - may require contacting support and providing documentation |
| Email / Registered mail | Refunds possible if support agrees; proof helps resolve disputes | Medium - High - slower and requires proof of delivery |
After cancelling
After you cancel, keep copies of confirmations, receipts and any correspondence. If you need a refund or have a billing dispute, start with the store that processed your payment (Apple or Google) or with Asana Rebel support for direct purchases. If the issue is unresolved, consider contacting your payment provider to dispute the charge and your provincial consumer protection office for guidance.
Helpful links: Asana Rebel support (general) - https://asanarebel.com; Apple subscriptions support - https://support.apple.com/en-ca/HT202039; Google Play subscriptions - https://support.google.com/googleplay/answer/7018481; Government of Canada consumer information - https://www.canada.ca/en/services/consumer.html; Competition Bureau - https://www.competitionbureau.gc.ca/.
Address
Asana Rebel Attn: Customer Service / Administration Dessauer Strasse 28‑29 10963 Berlin Germany
For written cancellations, send by registered mail (raccomandata A/R) to ensure proof of delivery and keep the receipt for your records.