Body Groove Cancel Subscription | Postclic
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Body Groove Cancel Subscription | Postclic
Body Groove
26895 Aliso Creek Rd, Suite B501
92656 Aliso Viejo United States
help@bodygroove.com
Subject: Cancellation of Body Groove contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Body Groove service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Body Groove
26895 Aliso Creek Rd, Suite B501
92656 Aliso Viejo , United States
help@bodygroove.com
REF/2025GRHS4

Cancellation Body Groove: Easy Method

What is Body Groove

Body Groove is a fitness and dance program that offers on-demand video classes, challenges, and coaching content intended to help users improve mobility, cardio, and overall well-being through guided movement routines. It is typically delivered by subscription, giving members access to a library of classes and program tracks.

The service is provided by a U.S.-based company and is accessed online via an account. Subscription features, billing cycles, and support channels are described in the provider’s account and terms pages; specific plan details vary by offering and region.

How to cancel Body Groove

Below are contextual steps to cancel a Body Groove subscription. Start with the account-based method first, then use support contact methods if that does not work. If you are unable to cancel online, use written notice (registered mail) to create a record.

  • Log in to your Body Groove account and go to Account, Billing, or Subscriptions. Follow the on-screen “Cancel subscription” or “Manage subscription” option and keep a screenshot or confirmation email.
  • If there is no cancel button or the process fails, open the Body Groove contact/support page and submit a request including your full name, account email, order number, and a clear cancellation request. Attach screenshots if helpful. Keep copies of all messages.
  • If online support does not resolve it, send a registered letter (recommended) with a clear cancellation statement, account email, subscription details, and a request for written confirmation to: Body Groove, 26895 Aliso Creek Rd, Suite B501, Aliso Viejo, CA 92656. Retain proof of mailing and delivery receipt.
  • If you used a payment method that supports disputes (credit card/PayPal), save evidence of your cancellation attempts so you can contact your card issuer if unauthorized charges continue.

What happens when you cancel

When you cancel a subscription, most providers stop future automatic renewals; however, access to premium content typically continues until the end of the current paid billing period unless the provider’s terms state otherwise. Cancellation usually prevents the next charge but does not necessarily prorate or refund the remaining period.

Service providers vary in how long they retain account data after cancellation. Export any personal data, saved workout history, or receipts you wish to keep before cancellation. Always request written confirmation of cancellation from Body Groove so you have a record if further billing disputes arise.

Will I get a refund?

Refunds depend on Body Groove’s stated refund policy, the timing of your request (for example, during any advertised free trial), and the reason for the refund (e.g., duplicate charge or billing error). Many digital subscription services offer refunds for billing errors or within a short window after purchase, but policies differ.

If you believe you are owed a refund - because of accidental renewal, duplicate payment, or an unhonored free trial - contact Body Groove support with your proof (receipts, timestamps, screenshots). If the provider refuses and you believe provincial consumer protection or credit-card dispute rights apply, you can pursue those options (see consumer rights below).

Body Groove plans and pricing

Plan Price Notes
Monthly Varies Varies
Annual Varies Varies
Free trial / Intro Varies Varies

Your consumer rights in Canada

Canadian consumers are protected by a mix of federal and provincial laws that require clear disclosure of terms for automatic renewals, fees, and cancellation processes. If renewal terms or cancellation methods are not clearly disclosed at the time of sale, this can be a basis for complaint to provincial consumer protection authorities.

You also have options through your payment provider (credit card chargeback or dispute) if unauthorized or recurring charges occur after you cancelled. If you believe the business has violated advertising or billing rules, you can contact the Competition Bureau of Canada or your provincial consumer protection office. Keep written records of cancellation attempts and communications to support any claim.

Customer experiences

User reports for subscription fitness services like Body Groove are mixed. Some customers find the cancellation process straightforward through an account dashboard and receive prompt confirmation. Others report difficulty locating a cancel button, delayed responses from support, or continued billing despite having requested cancellation.

Many positive reports highlight helpful class content and customer service interactions, while negative reports tend to center on billing confusion, unclear renewal notifications, or needing to send written notice to stop charges. Experiences can vary by region, payment method, and how clearly the subscription terms were presented at signup.

Documentation checklist

  • Account email and username
  • Order number(s) and receipt(s)
  • Screenshots of subscription page, billing history, and any cancellation confirmation
  • Copies of emails, support tickets, and responses
  • Registered mail proof (tracking and delivery receipt) if you send a postal cancellation

Common mistakes

Common mistakes include assuming clicking “pause” equals “cancel,” not saving cancellation confirmation, and failing to check which email or payment method was used to subscribe. For example, a user who signed up with a different email address may cancel the visible account but leave an active subscription tied to the other account or to the app store used for purchase.

Another frequent error is waiting until after the renewal date to attempt cancellation; submitting a cancellation request too close to the billing date can result in an additional charge before the provider processes the request. Always document timestamps of your cancellation attempts.

Comparative recap

Method Refund Difficulty
Online (Account dashboard) Possible, depends on policy Low
Contact form / Email Possible, depends on response and timing Moderate
Phone (if available) Possible, depends on verification Moderate
Postal mail (registered) Possible, creates strong record but may not guarantee refund Higher

After cancelling

After you cancel, watch your email for a written confirmation and monitor your billing method for any unexpected charges. If you receive a charge after confirmation, contact Body Groove support immediately and escalate with your payment provider if necessary. Keep copies of all correspondence and any delivery receipts for postal cancellation.

Useful links: Body Groove main site and support pages (check your account area): Body Groove; for Canadian consumer assistance, see the Competition Bureau: Competition Bureau of Canada and the Canadian Anti-Fraud Centre: Canadian Anti-Fraud Centre. For provincial consumer offices, search your province name plus “consumer protection office.”

Address

Body Groove

26895 Aliso Creek Rd, Suite B501

Aliso Viejo, CA 92656

FAQ

To cancel your Body Groove subscription, log into your account and navigate to the Account or Billing section to find the cancellation option. If you encounter issues, consider sending a written cancellation request via registered mail to Body Groove, 26895 Aliso Creek Rd, Suite B501, Aliso Viejo, CA 92656, and keep proof of mailing.

After canceling your Body Groove subscription, you typically retain access to premium content until the end of your current billing period. Ensure you request written confirmation of your cancellation to avoid any future billing disputes.

Refund eligibility depends on Body Groove's refund policy and the timing of your cancellation request. If you believe you are entitled to a refund, contact Body Groove support with your evidence and consider sending a written request via registered mail.

Body Groove offers various subscription plans including monthly and annual options, with pricing that varies. Check your account for specific details on your current plan and its terms.

As a Canadian consumer, you are protected by laws requiring clear disclosure of terms for automatic renewals and cancellation processes. If you have concerns about your cancellation, refer to your contract or bill for official details.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.