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I hereby notify you of my decision to terminate the contract relating to the Fitme service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fitme: Easy Method
What is Fitme
Fitme is a mobile and web-based fitness app offering short at-home workouts and premium subscription tiers that unlock guided routines and additional features. It is distributed through the Apple App Store, Google Play Store, and directly via the FitMe website, and pricing and billing depend on the purchase channel and region.
The service typically uses recurring subscriptions with automatic renewals. Cancellation and refund options vary by where you subscribed and the provider's policies.
How to cancel Fitme
- If you subscribed via Apple App Store (iOS): open your device Settings → tap your Apple ID → Subscriptions → select FitMe → Cancel Subscription. For more information see the user guidance referenced by FitMe here.
- If you subscribed via Google Play (Android): open the Google Play Store → Menu → Payments & subscriptions → Subscriptions → select FitMe → Cancel Subscription. FitMe user guidance is available here.
- If you subscribed on the FitMe website (web purchase): sign in to your FitMe account on their site, go to Account → Settings → Manage Subscription, and cancel there. Web cancellation guidance is referenced here. If you need proof of delivery for a written cancellation, send a cancellation letter by registered mail (raccomandata A/R) to the address listed below.
What happens when you cancel
When you cancel a FitMe subscription it will stop the next automatic renewal; you will typically retain access to premium features until the end of the current paid period. Cancellation does not usually produce a prorated refund - access remains active for the time already paid.
Account and usage data normally remain associated with your FitMe account unless you request data deletion through the app or website and the provider confirms removal under their privacy policy. If you cancel through an app store, your subscription and billing are managed through that store rather than directly by FitMe.
Will I get a refund?
FitMe generally does not provide refunds after a subscription charge has been processed, except in limited cases such as clear billing errors or unauthorized charges. Refunds are discretionary, and many users report that support may cancel future payments but not refund already-processed charges. If you believe a charge is unauthorized, you should contact the payment provider (Apple, Google, or your card issuer) to dispute the charge as well as contact FitMe support.
Fitme plans and pricing
| Plan | Price (as listed) | Period | Features |
|---|---|---|---|
| FitMe - Lazy Workout at Home (Weekly Premium Access) | C$ equivalent of $12.99 USD | Weekly | Short at-home workouts |
| FitMe - Lazy Workout at Home (Monthly Premium Access) | C$ equivalent of $19.99 / $24.99 / $39.99 USD | Monthly | Full premium features |
| FitMe - Lazy Workout at Home (Quarterly Premium Access) | C$ equivalent of $49.99 USD | Quarterly | 3-month premium access |
| FitMe - Lazy Workout at Home (Half-year Premium Access) | C$ equivalent of $79.99 USD | 6 Months | Half-year premium access |
| FitMe - Lazy Workout at Home (Yearly Premium Access) | C$ equivalent of $34.99 USD | Yearly | Annual premium access (promotional?) |
| Fitme by Fitme Corporation (1 Month - Fitme 1 Mois) | C$ equivalent of $11.95 USD | Monthly | Standard monthly subscription |
| Fitme by Fitme Corporation (Fitme Premium tiers) | C$ equivalent of $4.95 / $6.95 / $7.95 / $9.95 / $9.99 / $24.99 USD | Unclear - likely Monthly | Various premium tier options |
| Note: Prices are shown in USD in the Canadian App Store listings; Apple/Google convert charges to CAD at checkout and add region-specific taxes. | |||
Your consumer rights in Canada
Canadian consumer protection requires clear disclosure of auto-renewal, cancellation methods, and refund policies for digital subscription services. FitMe must provide the terms of the subscription and how to cancel; if it fails to do so, you may have recourse through your provincial consumer protection agency. There is no general mandatory 14-day cooling-off period for digital services in Canada unless the provider explicitly offers one in their terms.
If you were enrolled without clear consent or notice of renewal, you may dispute the charge with the payment provider (Apple, Google, or your credit card issuer) and file a complaint with your provincial consumer protection office for assistance.
Customer experiences
Reviews are mixed. Many users on Trustpilot praise FitMe for ease of use, clear exercise demonstrations, suitability for various ages and conditions, and responsive customer service resolving issues promptly. These positive reports note the app's practicality for short at-home workouts.
Conversely, some users report unexpected or unauthorized charges (for example, small Play Store or mobile-billed subscriptions) and difficulty locating cancellation options or renewal notices. In reported cases support sometimes canceled subscriptions but did not refund initial charges, creating frustration for affected users.
Documentation checklist
- Account email and username used with FitMe
- Purchase receipt or order ID from Apple, Google Play, or FitMe website
- Screenshots of subscription status in the app or store
- Bank or card statement showing the charge
- Any support emails or chat records with FitMe
- Proof of cancellation attempts (screenshots, dates)
- Registered mail (raccomandata A/R) receipt if you send a written cancellation to the company address
Common mistakes
Users commonly assume cancelling the app from their phone deletes the subscription; however, subscriptions must be cancelled through the App Store, Google Play, or the FitMe website depending on where the purchase was made. Another frequent error is waiting until after the renewal date to cancel - cancellations stop future renewals but do not usually entitle you to a refund for the most recent charge.
Also, some subscribers miss that purchases billed through third-party carriers or alternative billing channels may not appear under the usual App Store/Play Store subscriptions and require contacting the carrier or payment provider. Keep documentation of all transactions and cancellation attempts to avoid disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds rare; Apple refund requests can be submitted via Report a Problem but FitMe itself generally does not issue refunds for App Store purchases. | Moderate - cancel in Settings; refund requires going through Apple support. |
| Google Play Store (Android) | Refunds rare; you can request a refund via Google Play within a limited time window, but FitMe typically does not provide refunds directly. | Moderate - cancel in Google Play subscriptions; refund requires Google Play or your payment provider. |
| FitMe website (web purchase) | Refunds generally not provided except for billing errors or authorized disputes; FitMe support may consider exceptions. | Moderate to difficult - cancel in Account settings or contact support; for proof, send registered mail if necessary. |
After cancelling
After you cancel, confirm the subscription status in the platform where you purchased (App Store, Google Play, or FitMe account page) and keep receipts/screenshots showing cancellation. If you do not receive confirmation, contact FitMe support and the payment provider. If you believe a charge was unauthorized, immediately dispute it with Apple, Google, or your card issuer and consider filing a complaint with your provincial consumer protection agency.
Helpful links: Apple subscription support https://support.apple.com/en-ca/HT202039, Google Play subscriptions help https://support.google.com/googleplay/answer/7018481, and Canadian consumer protection resources (search your provincial consumer affairs office for complaint procedures).
Address
FitMe (for written notices / registered mail): 2021 Kingshouse Road, Silver Spring, MD 20905, USA