Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Fitness 19
Home office–Fitness 19 locations (various U.S. gyms—not Canada)
Home
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fitness 19 service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Fitness 19: Easy Method
What is Fitness 19
Fitness 19 is a chain of fitness clubs that operates on a membership model offering gym access, classes and ancillary services. Clubs are locally operated within a network; billing and membership administration may be managed by the club itself or a third‑party billing company.
How to cancel Fitness 19
- Provide at least 30 days’ written notice - memberships remain active during the notice period and you will typically be billed for one final month.
- Use one of the approved channels: the online cancellation portal for participating clubs at cancel.fit19.com, an in‑person visit to your home club, a phone call to member services, or written mailing (certified mail recommended). If ABC Financial handles billing for your club, send cancellation documentation to them (fax or certified mail where available).
- Do not rely on email alone - Fitness 19 requires cancellation be submitted through specified channels and for you to receive written or emailed confirmation that the cancellation was accepted.
- If your contract is annual, check for an early termination fee (commonly $49 - $99 depending on location and remaining term). Ask for a written confirmation of any fees applied.
- Ask about a temporary freeze/pause option (where available) - this is commonly offered at roughly $5 - $10/month instead of cancelling outright.
What happens when you cancel
After you submit cancellation through an approved channel and it is accepted, your membership remains active for the required notice period (typically 30 days) and then ends. You should receive written or emailed confirmation stating the effective end date. Billing will normally continue through the notice period and stop after the final billing cycle; memberships are not prorated mid‑cycle. Retain all confirmation messages and transaction records for 12 - 24 months in case of later billing disputes.
Will I get a refund?
Fitness 19’s stated policy is that no refunds are provided for unused time or partial months - you will not receive money back for remaining billing periods once a charge has been applied. Any exceptions would depend on specific provincial consumer protection law or a successful dispute with your bank or the club. Confirm any refund or credit policy in writing before you cancel, and keep written proof of the club’s response.
Fitness 19 plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Monthly memberships | Varies | Local pricing - contact your Canadian club for CAD rates |
| Annual contracts | Varies | May include early termination fees (typically US reports of $49 - $99); confirm locally |
| Freeze / pause | Varies | Where available, often around $5 - $10/month |
Your consumer rights in Canada
Canadian consumer protection varies by province. Some provinces (for example, Quebec) provide specific cooling‑off rights for fitness contracts (such as a 10‑day cancellation period), and other statutes may impose requirements on contract terms and refunds. Fitness 19’s “no refunds” statement does not override mandatory provincial protections. If you believe your statutory rights apply or the club is not following its own procedures, you can escalate to your bank for a chargeback, contact provincial consumer protection agencies, or file a complaint with the Better Business Bureau.
Customer experiences
Reported experiences are mixed but include several recurring issues: some members say email alone was not accepted for cancellation, others describe a convoluted cancellation process that required letters or certified mail, and some users on public review sites reported unexpected or continued charges even after cancellation. There are also reports of disputes involving a third‑party billing company (ABC Financial) and occasional early termination fee disagreements. Many complaints emphasize the importance of getting written confirmation and keeping records.
Documentation checklist
- Government photo ID (driver’s licence or passport) showing membership name
- Membership card/number and original signed membership agreement
- Any written cancellation requests you submit (copies) and proof of sending (certified mail receipt, courier tracking, fax confirmation)
- All club responses and confirmation emails showing cancellation acceptance and effective date
- Relevant bank or credit card statements showing recurring charges
Common mistakes
Common errors include relying on an ordinary email as your cancellation request, failing to allow the required written notice period, not obtaining or saving written confirmation of cancellation, and overlooking contract clauses about early termination fees. Example: a member emailed a request but did not receive a written acceptance and was billed the next month - the absence of confirmation made dispute resolution harder. Always confirm the club’s accepted cancellation channel and secure written proof.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online portal (cancel.fit19.com) | No (no refunds for unused time) | Medium - works for participating clubs but not universally |
| In‑person at club | No | Low - generally straightforward if staff follows protocol and provides written confirmation |
| Phone to member services | No | Medium - useful for initial steps but always obtain written confirmation |
| Certified mail / fax to club or ABC Financial | No | Low - Medium - often accepted as formal notice; keep proof of delivery |
| Email only | No | High - frequently reported as insufficient and may lead to disputes |
After cancelling
After you receive written confirmation, monitor your bank or credit card statements for at least two billing cycles to ensure charges stop. If you are billed after the effective cancellation date, contact the club with your confirmation and request a reversal; if unresolved, contact your bank to dispute the charge. For further help, consider filing a complaint with the Better Business Bureau or your provincial consumer protection office. Helpful links: cancellation portal (cancel.fit19.com), Better Business Bureau (bbb.org), Government of Canada consumer information (canada.ca - consumer services).
Address
Send cancellation letters by certified mail (raccomandata A/R) to your local Fitness 19 club address whenever possible - use your club’s website or locator to find the correct postal address. If you cannot locate a local address, you may send correspondence to the corporate/home office (Foothill Ranch, CA) as a fallback and copy ABC Financial if they handle billing for your club. Always retain proof of delivery and request written confirmation of receipt.