Cancellation Fitness Sf: Easy Method

What is Fitness Sf

Fitness SF is a U.S.-based chain of fitness clubs with multiple Bay Area locations offering membership access, classes, personal training, and facility amenities such as saunas at some sites. Memberships are managed through the FITNESS SF App, in-gym kiosks, or email correspondence with the company.

The chain operates on recurring monthly billing for most plans and maintains written terms of service and guest/member policies that govern cancellations, refunds, and use of services.

How to cancel Fitness Sf

Fitness SF requires written cancellation requests and does not accept phone or verbal cancellations. You must submit cancellation in time to meet their notice window (at least 5 days before your next billing date). Use one of the methods below and keep proof of delivery/receipt.

• App: Open the FITNESS SF App → Profile → My Membership → Manage → Cancel Membership; capture screenshots of submission and confirmation. (Help: cancel membership)
• In-gym: Use the cancellation kiosk at your club; get a printed or photographed receipt/confirmation.
• Email: Send a written cancellation to cancel@fitnesssf.com; keep sent-message and any replies as proof.
• Registered mail (if you prefer hard-copy proof): Send a signed letter by registered mail (e.g., "raccomandata A/R") to FITNESS SF, 200 Nellen Avenue, Suite #205, Corte Madera, CA 94925, United States; retain tracking and signed delivery receipt.

What happens when you cancel

When your cancellation is accepted, future recurring billing should stop after the effective cancellation date. Cancellations must be submitted at least 5 days before the next billing date to avoid being charged for the following cycle. Access to the club typically continues until the end of the prepaid or current billing period unless otherwise noted in your agreement.

Fitness SF’s systems may take time to process a written cancellation; keep copies of all submission confirmations. If the gym cannot verify your cancellation you may still be billed - retaining proof and monitoring bank/card statements is important for disputes.

Will I get a refund?

FITNESS SF’s terms state that prepaid dues, prepaid membership payments, personal training and other fees are non-refundable. The main exception is the statutory cooling-off right for new membership agreements: you have a 5-business-day cancellation right after signing (excluding Sundays and holidays); refunds during that period are issued minus any charge for gym usage. Personal training sessions typically require 24 hours’ notice to cancel and are labelled non-refundable and non-transferable once prepaid.

Fitness Sf plans and pricing

Your consumer rights in Canada

Consumer protection in Canada is provincially regulated and protections can vary. Many provinces require clear disclosure for automatic renewals, reasonable cancellation mechanisms, and accurate notice of price increases. Rights such as a statutory cooling-off period, dispute resolution steps, or rules for refunds depend on the province where you live and where the merchant is located.

If you are in Canada and have problems (unauthorised charges, failure to acknowledge a timely cancellation, or refusal to refund where law requires), consider contacting your card issuer to request a chargeback, speaking with your provincial consumer protection office, and keeping detailed records. For disputed charges or deceptive business-practice claims you may also seek legal advice or file a complaint with provincial authorities.

Customer experiences

Public reviews are mixed. Positive comments praise multiple locations, cleanliness, equipment variety, perceived value, and amenities (for example, a sauna at the Fillmore location and well-maintained SOMA facilities). Negative reports commonly cite overcrowding at popular locations, equipment downtime or slow repairs, sauna malfunction and overcrowding, ventilation and gym etiquette issues, and problems with billing or cancellation handling. Some reviewers reported difficulty obtaining refunds or timely responses to cancellation requests.

Documentation checklist

• Signed membership agreement and copy of purchase/receipt.
• Proof of cancellation: app screenshots or confirmation, printed kiosk receipt, sent email and any replies, and registered-mail tracking/delivery receipt if used.
• Dates: join date, next billing date, and dates you requested cancellation.
• Billing records: bank/card statements showing charges and any attempted charges after cancellation.
• Records of communications with Fitness SF (dates, names, screenshots).
• Receipts for prepaid classes or personal training sessions.

Common mistakes

One frequent mistake is missing the 5‑day notice requirement and assuming a cancellation at any time will stop the next charge; waiting until inside that window can result in another month’s billing. Another common error is relying on verbal confirmation or phone calls - Fitness SF requires written cancellation through the app, kiosk, email, or registered letter. Members sometimes fail to retain proof (screenshots, emails, delivery receipts) and then have difficulty disputing later charges. Finally, many assume prepaid items (like PT sessions) are refundable when the terms explicitly state they are non‑refundable.

Comparative recap

After cancelling

After you submit cancellation, monitor your email and bank/card statements for confirmation and for any further charges. If you are billed after a verified, timely cancellation, submit the proof to Fitness SF and request reversal; if unresolved, contact your payment provider to dispute the charge. Keep all documentation for any formal complaint.

Helpful links: FITNESS SF cancellation help (how do I cancel membership), FITNESS SF terms of service (terms of service), guest/member policies (guest-member policies). For Canadian consumer information see the Government of Canada consumer resources (consumer information).

Address

FITNESS SF
200 Nellen Avenue, Suite #205
Corte Madera, CA 94925
United States