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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Gymvmt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gymvmt: Easy Method
What is Gymvmt
GYMVMT (often styled GYMVMT or GYMVMT / HER GYMVMT) is a Canadian fitness chain offering club access, coaching services and hybrid training programs. Memberships are sold with written terms and may include monthly/bi‑weekly billing, annual facility improvement fees, and optional training add‑ons.
How to cancel Gymvmt
GYMVMT’s publicly stated process requires members to cancel in person at a GYMVMT or HER GYMVMT location. Phone, email, fax or verbal cancellation requests are not accepted under the membership terms; a freeze (putting an account on hold) is not the same as cancellation and will resume billing at the end of the freeze period. If you cannot attend in person, a registered letter sent to the company’s address is the most reliable alternative, although the contract language gives priority to an in‑person request.
- Step 1: Prepare your documentation (photo ID, membership number, copy of contract, proof of payments). Bring a written cancellation request to present in person.
- Step 2: Attend any GYMVMT or HER GYMVMT location and speak to staff at membership/guest services. Request cancellation and ask for a dated, signed acknowledgement on facility letterhead or a receipt copy.
- Step 3: Confirm the effective date (expect a 30‑day notice period for cancellation to take effect, per the membership terms) and ask whether any early cancellation fee or non‑refundable charges apply.
- Step 4: Keep a copy of the acknowledgement and monitor your bank/card statements for any further charges. If you cannot attend, send a registered (tracked/return‑receipt) letter to the head office with the same documentation and keep proof of posting and delivery.
What happens when you cancel
When GYMVMT accepts a cancellation request in accordance with its terms, access to club facilities will typically continue through the end of the required notice period (commonly 30 days). Any recurring billing should stop after the notice period; however, frozen memberships resume automatically when the freeze ends and do not constitute cancellation. The club may retain account records for administration and dispute handling - ask for written confirmation that the account will be closed and retained data policies if you need your personal data removed or updated.
Will I get a refund?
GYMVMT’s stated policies indicate that dues accrued during a freeze are not refundable and that refunds are not generally provided for membership dues. If you cancel an annual membership before the contract term ends, an early cancellation fee may apply and annual facility improvement fees are described as non‑refundable, non‑cancellable and non‑transferable. There is no explicit 14‑day cooling‑off or refund policy published in GYMVMT’s terms. If you believe a refund is owed (for example, billing after an acknowledged cancellation), document the charges and raise the issue with the club; if unresolved, escalate to your bank or provincial consumer protection authority.
Gymvmt plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Core Gym Membership | C$19.95 | Bi‑Weekly | Access to single club (excluding Calgary Place), flexible contracts, cancellation anytime |
| SYNC'D Coaching (hybrid personal training) | C$59.00 | Bi‑Weekly | 45‑minute in‑person training every two weeks + personalized app workouts |
| Summer Lift Pass (youth 12 - 15) | C$99.00 | One‑time (3 months) | 3 months gym access (weekday before 5 pm / weekends), 3 guided cardio resistance sessions |
Your consumer rights in Canada
Canadian consumer law varies by province. Some provinces provide short cooling‑off periods or specific protections for certain contracts, but practices and statutory rights differ (for example, Ontario and British Columbia have distinct consumer protection legislation). GYMVMT’s published terms do not reference a statutory cooling‑off right; if you believe the written contract conflicts with provincial consumer protection rules you should review the applicable provincial statute and consider contacting the provincial consumer protection office or an ombudsman. If the company fails to honour legal rights or continues billing after a valid cancellation, you may also pursue a chargeback with your payment provider or file a complaint with the Better Business Bureau and provincial enforcement bodies.
Customer experiences
Public reviews are mixed. Positive comments commonly praise equipment, cleanliness, staff helpfulness and knowledgeable trainers. Negative reports focus on difficulty cancelling, confusion between freezes and cancellations, continued billing after cancellation requests and disputes over waived or hidden fees. Multiple consumer complaints note instances where freezes resumed billing unexpectedly and refunds were refused.
Documentation checklist
- Photo ID (government‑issued), membership card or account number, copy of signed contract, proof of payments (bank/card statements), a written cancellation request (dated and signed), any prior correspondence or receipts, and a witness or printed acknowledgement from staff if provided.
Common mistakes
Common errors include treating a freeze as a cancellation (which will not stop billing after the freeze ends), assuming phone/email cancellation is valid despite contract language, not providing or obtaining the required written acknowledgement, and failing to allow for the contract’s notice period (often 30 days). Another frequent problem is not retaining proof of the cancellation request and the club’s acknowledgement, which makes disputes over continued billing harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑person at a GYMVMT / HER GYMVMT location | No general refunds; subject to early cancellation fees and non‑refundable facility fees | Moderate - requires visit and 30‑day notice; request written acknowledgement |
| Freeze (account hold) | No - dues during freeze are not refunded; billing resumes when freeze ends | Low to request, but often misunderstood and does not stop membership permanently |
| Phone / email / fax / verbal | Not accepted as valid per GYMVMT terms; unlikely to produce refund or stop billing | High - contract states these methods are not valid; may not stop charges |
After cancelling
After you submit a cancellation in person (or by registered letter if you cannot attend), keep the dated acknowledgement and monitor your card or bank statements for at least two billing cycles. If charges continue, contact the club immediately with your proof; if unresolved, contact your bank to dispute recurring charges and consider filing complaints with provincial consumer protection authorities and the Better Business Bureau. For reference and to review the company’s published terms and experiences, see the membership terms and reviews linked below.
Useful links: GYMVMT Membership Terms & Conditions, GYMVMT Sign‑up / Terms snippet, GYMVMT Reviews, BBB complaints / response.
Address
GYMVMT headquarters (use for registered‑mail cancellation if you cannot attend a location): 414 3 St SW, Calgary, Alberta, T2P 0L3, Canada.