Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Johnny Clean Car Wash
1701 W. Hillsboro Blvd., Suite 102
33442 Deerfield Beach
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Johnny Clean Car Wash service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Johnny Clean Car Wash: Easy Method
What is Johnny Clean Car Wash
Johnny Clean Car Wash is a commercial car-wash operator that offers monthly “unlimited wash” memberships and single-wash purchases. Memberships are billed on a recurring monthly basis and managed through Johnny Clean's website or at physical service locations; the company's Terms of Use (v12) set out billing, cancellation and refund rules.
How to cancel Johnny Clean Car Wash
- Prefer online: sign in at johnnycleancarwash.com, go to “Manage Memberships,” choose the membership you want to end and follow the cancellation prompts. Keep screenshots and any confirmation message.
- Or cancel in person: visit any Johnny Clean service location and request cancellation at the counter; get a dated receipt or written confirmation from staff.
- Certified mail for formal notice or dispute: send a signed letter by certified mail (return receipt requested) addressed to the Manager at Johnny Clean Car Wash, 1701 W. Hillsboro Blvd., Suite 102, Deerfield Beach, FL 33442. Keep the mailing receipt and return-receipt for your records.
- Timing: follow the stricter guidance - submit the cancellation at least 7 days before your monthly recharge date to avoid being recharged (Terms of Use refers to a 5-day requirement, the FAQ specifies 7 days; use 7 days to be safe). Note: cancellations via the App Store or Google Play are not documented as supported.
What happens when you cancel
After cancellation is processed you can generally continue using the membership until the day before your next scheduled recharge date. If your cancellation is accepted before the cutoff it will prevent the next billing cycle. Johnny Clean stores account and membership data as described in its Terms; retain your own copies of confirmations and billing records in case you need to dispute future charges.
Will I get a refund?
Johnny Clean's Terms state that payments are non-refundable and there are no refunds or credits for partially used membership periods. However, the company may, at its sole discretion, issue refunds, discounts or credits in certain circumstances; such relief is provided case-by-case and is not guaranteed. The Terms do not reference a statutory 14-day cooling-off right, so do not assume an automatic refund if you cancel mid-period.
Johnny Clean Car Wash plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Unlimited Car Wash Membership - Car Wash | C$ (approx. 24.99 USD converted) | Monthly | Unlimited washes per vehicle, includes Car Wash level |
| Unlimited Car Wash Membership - Shine | C$ (approx. 29.99 USD converted) | Monthly | Unlimited washes per vehicle, includes Shine level with Carnauba Wax and Tire Shine |
| Unlimited Car Wash Membership - Premium | C$ (approx. 34.99 USD converted) | Monthly | Unlimited washes per vehicle, includes Premium level with Ceramic Shine and Ceramic Protect |
| Single Car Wash - Car Wash | C$ (approx. 10 USD converted) | Per wash | Basic Car Wash level |
| Single Car Wash - Shine | C$ (approx. 15 USD converted) | Per wash | Shine level with Carnauba Wax and Tire Shine |
| Single Car Wash - Premium | C$ (approx. 20 USD converted) | Per wash | Premium level with Ceramic Shine and Ceramic Protect |
Your consumer rights in Canada
Johnny Clean's Terms are governed by Delaware law, but Canadian consumers retain provincial consumer protection rights that cannot be waived by contract. Arbitration and class-action waivers in the Terms may be unenforceable to the extent provincial law provides non-waivable rights. Also note the company limits its liability (capped at the total amount paid in the one month preceding a claim) - provincial rules regarding liability and remedies may still apply. If you believe your statutory rights under Canadian law are affected, you can raise the issue with provincial consumer protection authorities or seek legal advice.
Customer experiences
Customer feedback is mixed. There are instances where Johnny Clean resolved disputes: for example, a March 2025 BBB record shows the company issued a full refund and terminated a wrongly-enrolled membership to the customer's satisfaction. Other complaints include reports of ongoing unauthorized charges and a case alleging vehicle damage where the company did not respond. These outcomes suggest successful resolution is possible but that some customers experienced difficulty; keep thorough documentation when cancelling or disputing charges. See the company FAQ and Terms for policy details and the BBB pages for individual complaint records: FAQ, Terms v12, BBB complaints.
Documentation checklist
- Account/email address used for the membership and membership ID (if shown).
- Last billing date and amount (bank/credit card statement).
- Screenshots of your Manage Memberships page showing membership status and cancellation steps, and any on-screen cancellation confirmation.
- Copies of emails or messages with customer support, and receipt or written confirmation if cancelled in person.
- Certified mail receipt and return-receipt (if you send formal notice).
- Photos/records if disputing vehicle damage, plus any repair estimates or dealership reports.
Common mistakes
Common errors include assuming you can cancel through the App Store or Google Play (Johnny Clean documents only website or in-person cancellation), waiting until too close to your recharge date (follow the FAQ’s 7-day rule rather than the minimum 5-day wording in the Terms), and not saving a cancellation confirmation. Other mistakes are assuming partial-month refunds are automatic and failing to send or retain formal evidence if you need to dispute charges later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website - Manage Memberships | No - payments are non-refundable (company may issue discretionary credits) | Low |
| In person at a service location | No - payments are non-refundable (company may issue discretionary credits) | Low - Medium |
| Certified mail to Manager (formal notice) | No - payments are non-refundable (may support disputes; discretionary credits possible) | Medium - High |
After cancelling
Save and back up your cancellation confirmation and watch your bank or card statements for any post-cancellation charges. If you are charged after cancellation, contact Johnny Clean customer service immediately with your documentation; request a written explanation and refund. If the company does not resolve a wrongful charge, you may contact your bank or card issuer to dispute the charge and file a complaint with your provincial consumer protection office. Useful links: Johnny Clean Terms: Terms v12, FAQ: FAQ, and BBB complaint history: BBB.
Address
Manager, Johnny Clean Car Wash
1701 W. Hillsboro Blvd., Suite 102
Deerfield Beach, FL 33442
(Send certified mail / return-receipt requested to this Deerfield Beach address for formal notices; a Jacksonville address may be used by the company for correspondence, but the Deerfield Beach address is the primary mailing address for formal notices.)