Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Moreyoga
New Lion Way 4
SE17 1GP London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Moreyoga service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Moreyoga: Easy Method
What is Moreyoga
Overview
Moreyoga is a yoga studio and membership service that offers in-studio and online classes, workshops, and retail items. It operates primarily in the UK market with multiple membership types and an online booking system for classes and events.
How to cancel Moreyoga
- Complete the online cancellation form using the email address registered to your Moreyoga account (see How do I cancel my membership?). Do not attempt to cancel by deleting the app - app deletion does not stop billing.
- Allow up to 1 hour for a confirmation email after form submission; keep that confirmation for your records.
- Make sure you submit the form at least the required notice period before the next renewal date (commonly 30 days for monthly plans, 7 days for single-studio plans after the minimum term - see the relevant terms below).
- If you cannot access the online form, you may send a copy of your cancellation request to Moreyoga by email or by registered post to the corporate address (see Address section). If posting, use registered mail with return receipt for proof.
What happens when you cancel
After you successfully submit the cancellation form and receive a confirmation email, your membership will continue until the end of the paid period and will not renew. Access to member services typically remains available through the paid period; autopayments will stop after the final renewal. Moreyoga will retain account and transaction data as described in its privacy policy for operational and legal purposes. Keep your confirmation email as evidence in case of billing disputes.
Will I get a refund?
Moreyoga’s membership terms state “no refunds” across membership types, including for reasons such as injury or moving. Refunds for memberships are generally not offered if you cancel mid-period or fail to submit the cancellation form. Limited exceptions apply for workshops or events if you cancel at least one week before the event; otherwise those fees are typically non‑refundable. For retail goods, returns may be accepted within 30 days if items are unused with tags attached, with refunds processed after the item is received.
Moreyoga plans and pricing
| Plan | Price (GBP) | Minimum term | Cancellation notice |
|---|---|---|---|
| Founder Memberships (UK-based) | Varies - UK terms listed | 6 months minimum | 30 days via online cancellation form (terms) |
| £59-per-month plan | £59/month | 2 months minimum | 30 days via online cancellation form (terms) |
| £79-per-month no-minimum plan | £79/month | No minimum | 30 days via online cancellation form; no refunds for injury/moving (terms) |
| Single‑Studio Memberships | Varies by studio | Minimum term applies; see studio terms | 7 days prior to renewal after minimum term; online form required; rejoining fee £49 (terms) |
| App‑store subscriptions (iOS/Android) | Varies (billed via App Store / Google Play) | Depends on app subscription | Cancel via Apple/Google subscription management (not via Moreyoga app) |
| Workshops / Events | Varies | n/a | Refunds possible if cancelled at least 1 week before (terms) |
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws can provide cancellation and refund rights that override a private supplier’s “no refunds” policy in some situations. For example, certain contracts agreed off‑premises or online may carry a statutory cooling‑off or rescission period (commonly around 10 days in provinces such as Ontario). Moreyoga’s stated “no refunds” clause may therefore be unenforceable in Canada for qualifying agreements. If you signed up via the App Store or Google Play, cancellation and refund requests are governed by Apple/Google policies and must be handled through those stores, not through Moreyoga. If you believe a statutory right applies, consider contacting your provincial consumer protection office or seeking legal advice.
Customer experiences
Public reviews show strong positive sentiment overall: on Trustpilot MoreYoga has a high rating with praise for accessibility, class variety, flexible booking, and friendly instructors. Negative reviews do not show a single recurring Canada‑specific issue in the public summary, though some users note disappointment with strict “no refunds” policies and the requirement to use the online cancellation form rather than in‑app or by phone. Use reviews as general guidance rather than a guarantee of experience in all locations.
Documentation checklist
- Registered email address used for the Moreyoga account; confirmation screenshot or copy of the online cancellation form submission; confirmation email from Moreyoga (save as PDF); proof of payment or bank statement showing recent charges; any relevant workshop or event booking receipts; (if posting) proof of registered mail/return receipt.
Common mistakes
Customers commonly assume deleting the Moreyoga app stops billing - it does not. Another frequent mistake is missing the required notice window (for example, submitting less than 30 days before renewal for monthly plans). People also sometimes expect prorated refunds after cancelling mid‑period, but the published terms state no refunds and typically allow service through the paid period only. Finally, some users try to cancel via in‑studio staff or the app when the company requires the online cancellation form; this can delay or prevent cancellation if the form is not completed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Founder Memberships (online form) | No refunds per terms | Moderate - online form, 30‑day notice, 6‑month minimum |
| £59/month with 2‑month minimum (online form) | No refunds per terms | Moderate - online form, 30‑day notice |
| £79/month no‑minimum (online form) | No refunds per terms | Moderate - online form, 30‑day notice |
| Single‑Studio Memberships | No refunds per terms | Low - Moderate - online form, 7‑day notice after min term; rejoin fee applies |
| App‑store subscriptions (Apple/Google) | Subject to Apple/Google refund policies | Variable - must cancel via App Store/Google Play |
| Workshops / Events | Refund possible if cancelled ≥1 week before | Easy - Moderate - event terms apply |
| Retail returns | Refund if unused within 30 days | Easy - follow returns process; refund after receipt |
After cancelling
Keep the cancellation confirmation email and any postal tracking or return receipt as proof. Monitor your bank or card statement to ensure future billing stops after the final paid period. If you were billed through the App Store or Google Play, check your subscription status there and request a refund through their processes if appropriate (Apple support). If you encounter unauthorized charges or the membership continues after confirmed cancellation, contact Moreyoga support using the relevant support articles above and consider raising a dispute with your payment provider if charges cannot be resolved.
Address
More Yoga, New Lion Way 4, London SE17 1GP, United Kingdom