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I hereby notify you of my decision to terminate the contract relating to the Myfitnesspal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myfitnesspal: Easy Method
What is Myfitnesspal
MyFitnessPal is a nutrition and fitness app that helps users track food, exercise, and progress toward health goals. It provides a large food database, barcode scanning, logging tools and optional Premium/Premium+ subscriptions that unlock advanced features.
How to cancel Myfitnesspal
- iOS (App Store): Open Settings → Your Name → Subscriptions → MyFitnessPal. Select MyFitnessPal and choose Cancel Subscription. Premium remains active until the end of the current billing period. See MyFitnessPal support for details.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → MyFitnessPal. Select the subscription and tap Cancel. Access continues until the end of the current billing cycle. See MyFitnessPal support.
- Web (myfitnesspal.com): Log in at myfitnesspal.com → My Home → Premium → Subscription Settings → switch Auto‑Renewal off (or Manage Subscription). Your Premium access will remain until the current billing period ends. See MyFitnessPal support.
What happens when you cancel
When you cancel, auto‑renewal is turned off and you will retain Premium access until the end of the paid billing period. Your account reverts to the free plan after that date; data you entered (food diary, weight history, etc.) typically remains associated with your account unless you delete the account. Canceling does not automatically delete your account or personal data - those are separate actions.
There is generally no prorated refund for unused time after cancellation, and you should confirm the cancellation method matches where you purchased the subscription (App Store, Google Play, or web) to stop future charges.
Will I get a refund?
MyFitnessPal’s terms say Premium purchases are final and non‑refundable except at the company’s discretion. Platform purchases are subject to the platform’s refund policies: Apple handles App Store refunds and must be contacted through Apple for reimbursement; Google Play handles Play Store refunds and must be contacted through Google. Web purchases can be disputed with MyFitnessPal support but refunds are discretionary and not guaranteed. Some users have reported exceptional refunds (for example, after unintended charges), but that is not a guaranteed or automatic right. See MyFitnessPal terms and support pages for guidance.
Myfitnesspal plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium (Canada) | C$36.99 | Monthly | Faster logging, barcode & voice logging, ad‑free, custom calorie/macro goals, intermittent fasting tracking, priority support |
| Premium (Canada) | C$144.99 | Annual | Includes all Premium features |
| Premium+ (Canada) | C$38.66 (approx.) | Monthly (approx.) | All Premium features plus personalized meal planning, grocery lists, delivery integration |
| Premium+ (Canada) | C$164.03 (approx.) | Annual (approx.) | All Premium+ features |
Your consumer rights in Canada
Canadian consumer protection does not automatically grant a universal 14‑day cancellation right for digital subscriptions. Rights to refunds for digital services depend on whether the service was faulty, misrepresented, or otherwise non‑compliant and on the platform’s and vendor’s policies. MyFitnessPal’s terms indicate the customer waives a 14‑day withdrawal right once a subscription is activated, so refunds are largely discretionary. If you believe the service was defective or misrepresented, you may have stronger grounds to pursue a remedy under provincial consumer protection laws. Always pursue the correct channel for your purchase: Apple for App Store purchases, Google for Play Store purchases, and MyFitnessPal for web purchases.
Customer experiences
Many users praise MyFitnessPal’s large food database, barcode scanning and flexible logging tools, and report long‑term usefulness for weight and macro tracking. However, common criticisms include an increasing number of features behind premium paywalls, performance problems (freezing or lag after updates), and confusion or delays when canceling or requesting refunds. Some users have reported unexpected charges and mixed results obtaining refunds, which highlights the importance of documenting purchases and canceling through the correct channel.
Documentation checklist
- Proof of purchase or receipt (App Store, Google Play, or web invoice)
- Subscription confirmation screenshot or email (showing plan and renewal date)
- Account email and username
- Transaction ID or order number from your payment provider
- Screenshots showing current subscription status and cancellation confirmation (if available)
- If sending a mailed cancellation: signed letter copy, tracking number, and proof of delivery
Common mistakes
A frequent mistake is canceling in the wrong place - for example turning off auto‑renewal on the website when the subscription was purchased through Apple or Google; charges will continue until you cancel in the store that processed the payment. Another is assuming cancellation results in an immediate loss of access - Premium typically remains active until the paid period ends. Expecting an automatic refund is also a common error: refunds are handled by the platform (Apple/Google) or are discretionary for web purchases. Finally, not saving receipts or confirmation screenshots can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Refunds handled by Apple; request via Apple support or Report a Problem | Moderate - must follow Apple’s process and policies |
| Android (Google Play) | Refunds handled by Google Play; request via Google Play support | Moderate - subject to Google’s time limits and rules |
| Web (myfitnesspal.com) | Request refund from MyFitnessPal support; discretionary and not guaranteed | Moderate to High - depends on MyFitnessPal’s decision and response time |
After cancelling
Keep records of your cancellation and any confirmation messages. If you need a refund, contact the correct provider: Apple for App Store purchases, Google for Play Store purchases, or MyFitnessPal support for web purchases. Useful resources: MyFitnessPal support for subscription management, Apple’s subscription support pages for App Store purchases, and Google Play help for refunds on Play Store purchases. If you send a signed cancellation letter, retain tracking and delivery confirmation as proof.
For MyFitnessPal subscription help see MyFitnessPal support. For Apple billing and refunds see Apple Billing Support. For Google Play refunds see Google Play Refunds.
Address
If you prefer to send a written cancellation and want proof of delivery, send a signed and tracked international letter (for example, raccomandata A/R) and keep the tracking and delivery receipt. Note this is a U.S. address - allow sufficient delivery time.
MyFitnessPal, Inc., c/o Under Armour, Inc., 1020 Hull Street, Baltimore, MD 21230, United States