Servizio di disdetta N°1 in United States
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Myfitnesspal.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancellation Myfitnesspal: Easy Method
What is Myfitnesspal
MyFitnessPal is a nutrition and fitness app that helps users track food, exercise, and progress toward health goals. It provides a large food database, barcode scanning, logging tools and optional Premium/Premium+ subscriptions that unlock advanced features.
How to cancel Myfitnesspal
- iOS (App Store): Open Settings → Your Name → Subscriptions → MyFitnessPal. Select MyFitnessPal and choose Cancel Subscription. Premium remains active until the end of the current billing period. See MyFitnessPal support for details.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → MyFitnessPal. Select the subscription and tap Cancel. Access continues until the end of the current billing cycle. See MyFitnessPal support.
- Web (myfitnesspal.com): Log in at myfitnesspal.com → My Home → Premium → Subscription Settings → switch Auto‑Renewal off (or Manage Subscription). Your Premium access will remain until the current billing period ends. See MyFitnessPal support.
What happens when you cancel
When you cancel, auto‑renewal is turned off and you will retain Premium access until the end of the paid billing period. Your account reverts to the free plan after that date; data you entered (food diary, weight history, etc.) typically remains associated with your account unless you delete the account. Canceling does not automatically delete your account or personal data - those are separate actions.
There is generally no prorated refund for unused time after cancellation, and you should confirm the cancellation method matches where you purchased the subscription (App Store, Google Play, or web) to stop future charges.
Will I get a refund?
MyFitnessPal’s terms say Premium purchases are final and non‑refundable except at the company’s discretion. Platform purchases are subject to the platform’s refund policies: Apple handles App Store refunds and must be contacted through Apple for reimbursement; Google Play handles Play Store refunds and must be contacted through Google. Web purchases can be disputed with MyFitnessPal support but refunds are discretionary and not guaranteed. Some users have reported exceptional refunds (for example, after unintended charges), but that is not a guaranteed or automatic right. See MyFitnessPal terms and support pages for guidance.
Myfitnesspal plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium (Canada) | C$36.99 | Monthly | Faster logging, barcode & voice logging, ad‑free, custom calorie/macro goals, intermittent fasting tracking, priority support |
| Premium (Canada) | C$144.99 | Annual | Includes all Premium features |
| Premium+ (Canada) | C$38.66 (approx.) | Monthly (approx.) | All Premium features plus personalized meal planning, grocery lists, delivery integration |
| Premium+ (Canada) | C$164.03 (approx.) | Annual (approx.) | All Premium+ features |
Your consumer rights in Canada
Canadian consumer protection does not automatically grant a universal 14‑day cancellation right for digital subscriptions. Rights to refunds for digital services depend on whether the service was faulty, misrepresented, or otherwise non‑compliant and on the platform’s and vendor’s policies. MyFitnessPal’s terms indicate the customer waives a 14‑day withdrawal right once a subscription is activated, so refunds are largely discretionary. If you believe the service was defective or misrepresented, you may have stronger grounds to pursue a remedy under provincial consumer protection laws. Always pursue the correct channel for your purchase: Apple for App Store purchases, Google for Play Store purchases, and MyFitnessPal for web purchases.
Customer experiences
Many users praise MyFitnessPal’s large food database, barcode scanning and flexible logging tools, and report long‑term usefulness for weight and macro tracking. However, common criticisms include an increasing number of features behind premium paywalls, performance problems (freezing or lag after updates), and confusion or delays when canceling or requesting refunds. Some users have reported unexpected charges and mixed results obtaining refunds, which highlights the importance of documenting purchases and canceling through the correct channel.
Documentation checklist
- Proof of purchase or receipt (App Store, Google Play, or web invoice)
- Subscription confirmation screenshot or email (showing plan and renewal date)
- Account email and username
- Transaction ID or order number from your payment provider
- Screenshots showing current subscription status and cancellation confirmation (if available)
- If sending a mailed cancellation: signed letter copy, tracking number, and proof of delivery
Common mistakes
A frequent mistake is canceling in the wrong place - for example turning off auto‑renewal on the website when the subscription was purchased through Apple or Google; charges will continue until you cancel in the store that processed the payment. Another is assuming cancellation results in an immediate loss of access - Premium typically remains active until the paid period ends. Expecting an automatic refund is also a common error: refunds are handled by the platform (Apple/Google) or are discretionary for web purchases. Finally, not saving receipts or confirmation screenshots can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Refunds handled by Apple; request via Apple support or Report a Problem | Moderate - must follow Apple’s process and policies |
| Android (Google Play) | Refunds handled by Google Play; request via Google Play support | Moderate - subject to Google’s time limits and rules |
| Web (myfitnesspal.com) | Request refund from MyFitnessPal support; discretionary and not guaranteed | Moderate to High - depends on MyFitnessPal’s decision and response time |
After cancelling
Keep records of your cancellation and any confirmation messages. If you need a refund, contact the correct provider: Apple for App Store purchases, Google for Play Store purchases, or MyFitnessPal support for web purchases. Useful resources: MyFitnessPal support for subscription management, Apple’s subscription support pages for App Store purchases, and Google Play help for refunds on Play Store purchases. If you send a signed cancellation letter, retain tracking and delivery confirmation as proof.
For MyFitnessPal subscription help see MyFitnessPal support. For Apple billing and refunds see Apple Billing Support. For Google Play refunds see Google Play Refunds.
Address
If you prefer to send a written cancellation and want proof of delivery, send a signed and tracked international letter (for example, raccomandata A/R) and keep the tracking and delivery receipt. Note this is a U.S. address - allow sufficient delivery time.
MyFitnessPal, Inc., c/o Under Armour, Inc., 1020 Hull Street, Baltimore, MD 21230, United States