Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Pilates Anytime
531 Main Street #303
90245 El Segundo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pilates Anytime service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Pilates Anytime: Easy Method
What is Pilates Anytime
Overview
Pilates Anytime is a subscription-based online Pilates service that offers on-demand classes taught by a variety of instructors. The platform provides access to a large video library for home practice, available via the Pilates Anytime website and through third-party app platforms (Apple App Store, Google Play, Roku).
How to cancel Pilates Anytime
- Web (direct via Pilates Anytime site): Log in, go to My Account → Subscription & Payment → Click "Cancel Subscription". You may choose to pause your subscription for up to three months instead of cancelling; cancellation stops future billing but retains access until the end of your current billing period. See Pilates Anytime Help Center: How do I cancel my Pilates Anytime subscription?.
- Apple App (iPhone/iPad/Apple TV): Cancel directly through your Apple ID subscription settings (Settings app on iOS/iPadOS or Account > Subscriptions in the App Store). Pilates Anytime cannot cancel Apple-billed subscriptions for you; request refunds via Apple if needed.
- Google Play (Android): Cancel via Google Play Store > Subscriptions. Pilates Anytime does not manage Google Play billing; refunds must be requested through Google Play.
- Roku: Manage and cancel the subscription through your Roku account or the Roku device subscription management interface. Pilates Anytime cannot cancel Roku-billed subscriptions for you.
- Postal (optional): If you prefer written notice, send a signed cancellation letter to the company address (certified mail / tracked delivery recommended for proof). See address at the end of this guide.
What happens when you cancel
When you cancel a Pilates Anytime subscription, future recurring billing is stopped but you retain access to the service through the end of your current paid billing period. If you cancel via the website you may be offered an option to pause instead. Users can typically re-activate their subscription during a pending cancellation period and retain account information. Platform-managed subscriptions (Apple, Google Play, Roku) follow the platform’s billing cycles and access rules.
Will I get a refund?
Pilates Anytime’s stated policy is that subscriptions are non-refundable for unused time; there are no pro‑rata or partial refunds regardless of when you cancel. If you purchased through Apple, Google Play, or Roku, refund requests must be made to those platforms because Pilates Anytime cannot issue refunds for platform-billed transactions. A free trial period (commonly reported as 15 days) applies before a paid subscription begins; after the trial ends, the subscription is non-refundable. For the official help article on refunds, see Do you offer refunds?.
Pilates Anytime plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (via website) | C$29.99/month | Monthly | Unlimited access when billed monthly via the website |
| Annual Subscription (via website) | C$319/year (approx. C$26.58/month) | Annual | Unlimited access when billed annually via the website |
Your consumer rights in Canada
In Canada there is no general mandatory 14‑day cooling-off right for digital subscription services; provinces may impose specific protections, and Quebec has stronger rules for digital content. Pilates Anytime’s publicly posted policy states no refunds for unused subscription time, and platform-billed purchases are governed by Apple, Google Play, or Roku policies. If you experience billing errors or unauthorized charges you may raise the issue with your bank or credit card provider, and you may contact your provincial consumer protection office for guidance. This information is a summary and not legal advice - consult a lawyer or consumer agency for disputes requiring formal legal guidance.
Customer experiences
Reviews commonly praise Pilates Anytime’s large video library (reported as over 3,700 workouts from around 200 instructors) and useful content quality, and reviewers note a relatively long free trial (about 15 days). At the same time, users have reported frustrations with app functionality on iOS and Android, missing website features in the apps, limited Chromecast support from mobile, and past reports of video buffering or slow performance. See a third‑party review for more detail: Garage Gym Reviews - Pilates Anytime.
Documentation checklist
- Account email and username; screenshots of your subscription page in My Account
- Billing receipts or credit card statements showing the charge
- Cancellation confirmation or screenshots of the cancelled subscription status
- If you mailed a cancellation, certified mail tracking number and delivery confirmation
- Any correspondence with Pilates Anytime or platform support (dates and case numbers)
Common mistakes
Common errors include attempting to cancel a platform‑billed subscription through the Pilates Anytime website (which won’t stop Apple/Google/Roku billing), assuming cancellation results in immediate loss of access, and failing to keep a confirmation of cancellation. Another frequent mistake is not checking which billing cycle you are in - subscriptions continue until the end of the paid period even after cancellation - so check dates and save receipts or confirmation screens.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via Pilates Anytime) | No refund for unused time; access continues to period end | Low - cancel in My Account; option to pause |
| Apple App (iOS/iPadOS/Apple TV) | Refunds handled by Apple; Pilates Anytime cannot refund | Low - Medium - must cancel via Apple ID subscriptions |
| Google Play (Android) | Refunds handled by Google Play; Pilates Anytime cannot refund | Low - Medium - cancel via Google Play subscriptions |
| Roku | Refunds handled by Roku; Pilates Anytime cannot refund | Low - Medium - cancel via Roku account or device |
| Postal (written notice) | No refund for unused time; postal delivery provides proof | Medium - requires signed, tracked delivery for proof |
After cancelling
After you cancel, save any confirmation emails or screenshots that show the cancellation date and status. If you purchased through Apple, Google Play, or Roku and need a refund or have billing problems, follow those platform processes for refunds or support. For Pilates Anytime’s help articles about cancelling and refunds, see How do I cancel my Pilates Anytime subscription? and Do you offer refunds?. For user experience summaries and independent reviews, see Garage Gym Reviews.
Address
For postal cancellation or written notices send to:
531 Main Street #303, El Segundo, CA 90245, United States