Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Sculptique
found
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Sculptique service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Sculptique: Easy Method
What is Sculptique
Sculptique (also referred to in some materials as TheraSculpt) is a commercial seller of body-contouring and EMS muscle‑stimulation services and related products, offering both one‑time purchases and subscription orders. The company publishes a 30‑day return policy and a subscription management process handled through its customer account system or by contacting support.
How to cancel Sculptique
- Log into your Sculptique/ Ther aSculpt customer account on their website, go to the subscription or orders section, and choose Pause, Skip, or Cancel. To avoid a next‑shipment charge, cancel at least 48 hours before the scheduled renewal.
- If you cannot cancel in your account, send an email to support@therasculpt.net with your order number, account email, and an explicit request to cancel the subscription at least 48 hours before renewal.
- After cancelling, save or screenshot any cancellation confirmation and monitor your payment method and account to confirm no further charges or shipments occur.
- Note: there is no evidence Sculptique subscriptions are managed through the App Store or Google Play - subscriptions appear to be controlled via Sculptique’s own system.
What happens when you cancel
When you cancel a Sculptique subscription, you should lose future scheduled shipments and recurring billing after the current billing cycle ends; access to any subscription benefits typically continues until the end of the paid period. Cancellation stops future renewals but generally does not retroactively refund payments that have already been processed. Keep a record of the cancellation confirmation and check your Sculptique account and payment statements to ensure no additional charges are posted.
Will I get a refund?
Sculptique’s stated return policy allows returns within 30 days after receiving an item if it is unused, in original condition and packaging (tags attached), and you provide proof of purchase; approved returns receive a shipping label and instructions, and refunds are processed to the original payment method within about 10 business days after inspection. For subscription orders, payments that have already been processed cannot be refunded once the order has shipped; returned items follow the standard return process. The company documentation also references a 14‑day cooling‑off right when shipping into the EU, but it does not state a 14‑day statutory right for Canada in its public policy.
Sculptique plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Single Session (Westside Laser & Light, Calgary) | C$350.00 | Per session | EMS Sculptique non‑invasive EMS muscle‑stimulation treatment |
| Starter Plan - 4 sessions | C$1,200.00 | Package (4 sessions) | EMS Sculptique; equivalent to C$300/session; payment option: C$100/month at 0% interest |
| Annual Plan - 24 sessions | C$4,800.00 | Package (24 sessions) | EMS Sculptique; equivalent to C$200/session; payment option: C$400/month at 0% interest |
| Promotional 4‑session Body Contouring (EMS Sculptique & Vanquish ME) | C$995.00 | Package (4 sessions) | Combo EMS Sculptique & Vanquish ME body‑contouring promotion |
Your consumer rights in Canada
Sculptique’s public policy highlights a 30‑day return window and an EU‑specific 14‑day cooling‑off right, but it does not explicitly assert a statutory 14‑day cancellation right for Canadian consumers. Canadian consumer protection laws vary by province; for example, some provinces (notably Quebec) have specific rules for remote or distance contracts that may provide additional rights or disclosure requirements. If you believe a statute in your province gives you additional cancellation or refund rights, consider contacting your provincial consumer protection office or seeking legal advice - the company’s published policy does not fully address all provincial statutory rights.
Customer experiences
Public reviews and forum posts show a mix of reports. Official policy states subscriptions can be managed in your online account or cancelled by email, but many customers in reviews report difficulty cancelling, receiving repeat shipments, and being charged unexpectedly. Several complaints cite delays or lack of response from support and that charges persisted even after attempts to cancel. There are also reports of customers having to dispute charges through their bank. These customer experiences suggest extra care: document all communications, confirm cancellation in writing, and monitor your statements.
Documentation checklist
- Order number and order date
- Account email used to register
- Proof of purchase or payment (receipt or card statement)
- Photos of the item and original packaging (if returning a product)
- Copies/screenshots of any cancellation confirmation, support emails, and timestamps
- Dates and amounts of any disputed charges
Common mistakes
Common errors include waiting until less than 48 hours before the renewal (which can result in being charged for the next shipment), assuming App Store or Google Play manages the subscription (Sculptique appears to manage subscriptions itself), and relying solely on cancelling a payment card rather than obtaining written cancellation confirmation from the company. Another frequent mistake is not saving cancellation confirmations or failing to document communications, which makes disputes harder if unauthorized charges appear later.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web Account | Refunds follow standard policy: returns within 30 days if eligible; subscription payments already processed generally not refundable after shipment. | Low - Medium (policy supports online cancellation, but some customers report issues) |
| Support Email (support@therasculpt.net) | Same as web account: eligible returns within 30 days; refunds after inspection. Subscription payments already processed and shipped typically are not refunded. | Medium (depends on response time; customer reports note delays or non‑response) |
| App Store / Google Play | Not applicable for Sculptique-managed subscriptions; no evidence subscriptions are cancellable via app stores. | High (not supported - users should manage via Sculptique account or email) |
After cancelling
After you cancel, monitor your Sculptique account and your payment method for any further charges and retain any confirmation you receive. If you were charged after cancellation, contact support immediately at support@therasculpt.net with your documentation. You may also consider contacting your bank to dispute unauthorized charges if Sculptique does not resolve the issue. For more information, check the company homepage at https://therasculpt.net and review any posted Subscription Policy or Return Policy pages on their site.
Address
No valid postal cancellation address for Sculptique could be located in the company’s public materials; cancellation and support appear to be handled via the online customer account or by email at support@therasculpt.net. If you require a formal postal address for a legal notice, consider asking support for one in writing or seek advice from local consumer protection authorities.