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Cancel ALLEVIATE FINANCIAL SOLUTIONS
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Alleviate Financial Solutions service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alleviate Financial Solutions: Easy Method
What is Alleviate Financial Solutions
Alleviate Financial Solutions, LLC is a U.S.-based debt relief and debt settlement service provider that negotiates with unsecured creditors on behalf of enrolled clients. They typically operate on a performance-based fee model, charging a percentage of the debt that is successfully settled rather than offering fixed monthly subscription plans in Canada.
How to cancel Alleviate Financial Solutions
- Prepare a written notice of intent to cancel. The company requires written cancellation - either sent by certified mail with return receipt requested (registered mail / raccomandata A/R recommended for proof) or delivered in person - and should reference your account details and the date you want the cancellation to take effect.
- Send the written notice to their cancellation address: Alleviate Financial Solutions, LLC, 92 Corporate Park #C‑407, Irvine, CA 92606. If you hand-deliver, obtain a dated receipt or signed acknowledgment.
- After sending notice, stop making further payments to the program unless explicitly directed otherwise in writing; payments already sent are typically applied toward outstanding debts rather than held in escrow for future negotiations.
- Request a refund in writing (see section on refunds). Ask for confirmation of receipt of your cancellation and a timeline for any refund processing.
- Retain proof of delivery and copies of all correspondence for your records and potential disputes.
What happens when you cancel
Once your written cancellation is received, Alleviate will no longer be your authorized agent for negotiating new settlements on your behalf. Any active negotiations may stop, and no new negotiations should be initiated by the company. Access to any client portal or advisor services may be terminated depending on the company’s internal policies.
Funds you already paid into the program are generally applied to your enrolled debts rather than held in escrow; therefore those funds may be used by the company to pay negotiated settlements or internal fees unless a refund is approved. Ongoing automatic debits should be cancelled with your bank after sending written cancellation to the company.
Will I get a refund?
Refunds are not guaranteed. If you have funds in an escrow or trust account that were paid but not used toward completed settlements, you should request a refund in writing after cancelling. Official guidance indicates refunds may take up to 60 days to process. Multiple consumer complaints report delayed, manual, or denied refunds, and some consumers state remaining balances were retained or consumed by fees despite cancellation.
Because practices vary and complaints exist, make your refund request specific (amount, dates, account), keep proof of payment and the cancellation notice, and follow up in writing if you do not receive a timely response.
Alleviate Financial Solutions plans and pricing
Your consumer rights in Canada
Under Canadian consumer protection principles, services paid for but not rendered are generally refundable. Escrowed funds that were not used toward completed services may be considered refundable depending on the written contract and provincial rules. Provincial consumer protection agencies can provide guidance and complaint mechanisms if a company refuses a lawful refund.
Keep in mind that rules vary by province - certain cooling-off periods and specific disclosure requirements may apply in provinces such as Ontario, but some exemptions exist for debt settlement or financial services. If a company mishandles your cancellation or refund, you may file a complaint with your provincial consumer protection office, contact your bank to dispute debits or request chargebacks, and consider seeking legal advice for larger balances.
Customer experiences
Reviews are mixed. Many Trustpilot reviewers praise Alleviate advisors for professionalism, clear explanations, and empathetic support during stressful financial situations. Aggregated review sites also note helpful, responsive agents who provide clarity and peace of mind for some clients.
At the same time, BBB entries and other complaint sources describe issues such as high fees, poor communication, failure to deliver negotiated settlements, and denied or delayed refunds after cancellation. Several complaints allege fees retained despite incomplete services and promised refunds not being issued.
Documentation checklist
- Signed contract or enrollment agreement (copy)
- All payment records: receipts, bank statements, or transaction confirmations
- Written cancellation notice and proof of delivery (certified mail return receipt or signed in-person receipt)
- All correspondence with the company: emails, letters, call logs (dates, names)
- Escrow or settlement account statements, settlement offers, and confirmation of any payments made to creditors
- Screenshots of online accounts, portal messages, or promises made by representatives
Common mistakes
Common errors include relying solely on phone calls to cancel (phone requests may not meet the company’s requirement for written notice), failing to send cancellation by certified/registered mail or to obtain an in-person receipt, and continuing payments after submitting cancellation without clear written instruction. Another frequent mistake is not requesting a refund in writing or not keeping detailed records - without documentation it is harder to prove entitlement to a returned balance.
Also be careful to review the fee structure in your contract: some consumers misunderstand when performance fees apply and later find fees retained for settlements that were not completed.
Comparative recap
After cancelling
After you cancel, keep following up in writing until you receive confirmation and, if applicable, a refund. If the company does not respond or denies a legitimate refund, file a complaint with your provincial consumer protection agency and consider contacting your bank to dispute debits. For persistent issues, collect your documentation and consider seeking legal advice or assistance from a consumer advocacy organization.
Helpful resources: company review and procedure pages, complaint pages, and federal/provincial consumer protection offices (links below).
Sources and reading: National Credit Foundation review, BBB complaints, Trustpilot, CuraDebt overview, Government of Canada consumer info: Innovation, Science and Economic Development Canada and your provincial consumer protection office (search for your province’s consumer protection or Ministry of Government and Consumer Services).
Address
Alleviate Financial Solutions, LLC 92 Corporate Park #C‑407 Irvine, CA 92606