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Cancel AMERICAN WATER RESOURCES
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the American Water Resources service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation American Water Resources: Easy Method
What is American Water Resources
American Water Resources (AWR) is a company that offers home water-system protection plans and warranty-style service agreements covering repairs or replacements for specified plumbing, drain and sewer issues. Plans are sold directly to homeowners and through third parties; service and claims are fulfilled using local contractors arranged by AWR.
How to cancel American Water Resources
- Locate your Welcome Letter or agreement to find the toll-free number and your account information. Call the toll-free number shown on the Welcome Letter and request cancellation; ask for a confirmation number and the name of the representative. If you cannot call, prepare a written cancellation addressed to the warranty program address (see Address section below).
- In your written cancellation include: your full name, service address, account number (from the Welcome Letter), start date of coverage, a clear statement that you want the agreement cancelled, and your signature. Send the letter by registered/trackable mail (for example, "raccomandata A/R") and keep the postal receipt and tracking record as proof of delivery.
- If you are within 30 days of the agreement start date and have not used service, explicitly request a full refund in your call or written notice and state that no service has been used.
- If you are past 30 days, ask for a written calculation of any refund (advance payments for the remaining term, less the cost of any service received) and confirmation of the date coverage will end and that auto‑renewal will be stopped.
- Note: AWR does not appear to operate via an app or provide an app-based cancellation pathway; telephone or written cancellation are the available routes.
What happens when you cancel
When AWR receives and processes a cancellation, auto-renewal should be stopped and the company should confirm the cancellation in writing. If cancellation is accepted after 30 days into an annual term, AWR’s stated policy is that coverage continues through the current month; any refundable amount for future months is calculated and returned less charges for services already provided. Until cancellation is confirmed you may continue to see billing activity - keep proof of your cancellation request and watch bank or card statements for any continued charges. AWR may retain account and claims records in accordance with its privacy and record‑keeping policies.
Will I get a refund?
AWR’s stated refund policy: if you cancel within 30 days of the agreement start date and no service has been used, you are entitled to a full refund of the agreement purchase price. If you cancel after 30 days but before the end of the 12‑month term, coverage should continue through the current month and AWR will refund any advance payments for the remaining period, less the cost of any service received. Refunds may be reduced by fees or by reimbursements for services already provided. If you encounter disputes about refund calculations or timing, retain all documentation and consider raising the issue with your provincial consumer protection authority.
American Water Resources plans and pricing
| Plan | Price (CAD) | Frequency | Notes |
|---|---|---|---|
| Standard water/sewer protection | Varies | Varies | No official Canadian CAD pricing publicly available; contact AWR for current Canadian pricing and plan details. |
| Optional add‑ons (e.g., sewer coverage) | Varies | Varies | U.S. reports show wide price ranges; use direct AWR quote for Canada. |
Your consumer rights in Canada
Consumer protection for service contracts in Canada is governed provincially and can vary. Many provinces provide a statutory cooling-off or right-of-withdrawal period for contracts signed at home or off-premises (commonly around 10 days in some jurisdictions). These statutory rights can apply in addition to the cancellation terms offered by a company. Quebec, for example, has a 10‑day right of withdrawal for certain home services; Ontario’s Consumer Protection framework also provides protections for home‑solicited agreements. Check the rules that apply in your province and consult the relevant provincial consumer protection office if you believe your statutory rights give you additional cancellation or refund entitlement.
Customer experiences
Public reviews are mixed. Positive feedback often cites prompt, professional service - same‑day or next‑day plumbers, courteous technicians, and effective claim resolutions with little or no out‑of‑pocket cost. Some customers report that low‑cost add‑ons have paid off in major incidents. Negative feedback includes difficulties cancelling (continuing charges after cancellation attempts, lack of confirmation), problems with auto‑renewal, complaints about unexpected price increases, and disputes over claim denials or reimbursement delays. Better outcomes tend to occur when customers keep clear written records and use trackable delivery when sending cancellation notices.
Documentation checklist
- Welcome Letter or agreement showing account number and start date
- Proof of purchase / payment receipts and plan confirmation
- Dates and details of any services received (work orders, contractor invoices, claim numbers)
- Copies/screenshots of any emails or call confirmation numbers and agent names
- Registered mail receipt or tracking record showing delivery of your cancellation notice
- Bank or card statements showing charges you dispute
- Photos, contractor reports or other evidence related to service requests or damages
Common mistakes
Common problems include: failing to obtain and keep written confirmation of cancellation, sending a simple email or untracked letter that is never acknowledged, assuming an app or app store will process cancellation (AWR appears not to provide an app cancellation path), and not providing sufficient documentation to support a no‑service claim for a full refund. Another frequent mistake is waiting too long to cancel or failing to check whether provincial cooling‑off rights apply. To reduce disputes, use registered or trackable mail, record the date/time and name of any phone agent, and keep all receipts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (toll‑free number on your Welcome Letter) | Full refund if within 30 days and no service used; partial refund after 30 days (coverage through current month, refund of advance payments less service cost) | Medium - some customers report difficulty obtaining confirmation and stopping auto‑renewal; always get a confirmation number and agent name. |
| Written cancellation (registered/trackable mail to warranty program address) | Same refund rules as phone; having written proof of delivery supports your claim | Low - Medium - recommended method; sending by registered mail reduces disputes about receipt. |
| App / Mobile / App Store | N/A - AWR does not appear to provide an app‑based cancellation path | High / Unavailable - cannot rely on an app to cancel; use phone or written notice. |
After cancelling
After you cancel, monitor your bank and card statements for at least two billing cycles to ensure recurring charges have stopped. Retain all documentation of the cancellation and any refund calculations. If charges continue, contact your bank or card issuer to dispute unauthorized charges and consider filing a complaint with your provincial consumer protection office if AWR does not resolve the matter. For more information and to confirm provincial rules, useful resources include AWR’s website and provincial consumer agencies.
Helpful links:
American Water Resources (official site)
Ontario - Consumer Protection: Your consumer rights
Quebec - Office de la protection du consommateur
Competition Bureau of Canada (general consumer information and complaint resources)
Address
Send written cancellations (registered/trackable mail recommended) to:
American Water Resources
1415 W. Diehl Road, Suite 270
Naperville, IL 60563
United States