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Cancel AMERITAS
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ameritas service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ameritas: Easy Method
What is Ameritas
Ameritas is a U.S.-based insurance company that offers dental and vision products (among other lines) primarily to customers in the United States. Public materials indicate Ameritas’s dental and vision support and cancellation channels are U.S.-focused; there is no evidence of a Canadian retail presence for Ameritas dental or vision plans.
How to cancel Ameritas
- By phone: Call 800-300-9566, select option 3, then option 4. Phone support hours: Monday - Thursday 7:00 a.m. - 7:00 p.m. CT and Friday until 5:30 p.m. CT.
- By email: Send a cancellation request to cs@ameritas.com. Keep an emailed confirmation or ticket number.
- By post: Mail a written cancellation request to the Dental and Vision (Group) Division address (see Address section). For proof of delivery, send via certified mail with return receipt (recommended: raccomandata A/R or your country’s tracked/certified service).
- Note: Public help materials do not show App Store, Google Play, or web-portal self-service cancellation options; phone or email are the documented methods.
What happens when you cancel
When cancellation is processed, coverage typically ends as of the effective termination date Ameritas records. You may lose access to network discounts and submission portals once the policy is terminated; any automatic renewals should stop after cancellation is confirmed. Ameritas will retain policy records per its internal retention practices; request confirmation and a copy of your cancellation record for your files.
Will I get a refund?
For new Ameritas vision and dental plans, there is a 30-day “free-look” period from the policy effective date during which you may cancel and receive a full refund provided no claims have been filed. Outside that 30-day window, public materials do not provide a clear, general refund rule (for example, pro-rata refunds or no refunds). If you believe you qualify for a refund, request a written refund policy statement and written confirmation of any refund amount and timing when you cancel.
Ameritas plans and pricing
| Plan | Pricing (CAD) |
|---|---|
| Vision | Varies |
| Dental | Varies |
| Other / Group options | Varies |
Your consumer rights in Canada
Ameritas’s publicly available information indicates it does not operate dental or vision insurance products in Canada. Because Ameritas is U.S.-based and not a Canadian insurer, typical Canadian regulatory protections and complaint channels (provincial insurance regulators, federal consumer protections for domestic insurers) may not apply directly. If you are a Canadian resident with an Ameritas product purchased outside Canada, seek independent legal or regulatory advice about cross-border jurisdiction, and retain copies of all correspondence. For general information on Ameritas’s non-Canadian market presence, see third-party summaries such as HelloSafe.
Customer experiences
Public reviews for Ameritas (where available) skew toward negative feedback about claims handling, low reimbursement amounts relative to provider charges, website or login problems, and customer service responsiveness. Specific reporting includes claim rejections and difficulties obtaining expected reimbursements. Positive, verified reviews for a Canadian offering were not identified in public sources. Note that many reviews reflect U.S. customers and may not represent cross-border or group arrangements.
Documentation checklist
- Policy number, full name of the insured, and date of birth
- Written cancellation request (signed) and date-stamped copy
- Phone call dates, representative names, and reference numbers
- Copies of any claims filed (if you intend to claim a free-look exception, confirm whether a claim was submitted)
- Proof of delivery for mailed cancellations (return receipt / tracking)
- Requested refund confirmation in writing (amount and payment method)
Common mistakes
Common errors include assuming app-store or mobile-store subscription cancellation will stop Ameritas billing (public materials indicate phone or email are required), failing to obtain written confirmation of cancellation, and not sending certified/trackable postal requests when mailing. Another frequent issue is attempting to cancel after filing claims during the free-look period - filing claims can invalidate eligibility for a full free-look refund. Also, customers sometimes stop monitoring bank statements and miss continued charges when a cancellation was not fully processed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (800-300-9566) | Possible full refund within 30-day free-look if no claims; otherwise unclear | Moderate (may require phone menus and wait) |
| Email (cs@ameritas.com) | Possible full refund within 30-day free-look if no claims; otherwise unclear | Low - Moderate (good for written record) |
| Postal mail (certified) | Possible full refund within 30-day free-look if no claims; otherwise unclear | Low - Moderate (recommended for proof of delivery) |
| App Store / Google Play / Web portal | Not documented as supported for cancellation | High / Unsupported |
After cancelling
After you cancel, keep all confirmation emails, reference numbers, and delivery receipts. Monitor your bank or card statements for up to two billing cycles to ensure charges stop, and follow up promptly if charges continue. If you expect a refund, ask for an estimated timeline and the payment method. If you encounter problems, collect documentation (screenshots, emails, call logs) and consider contacting consumer protection in the U.S. or seeking cross-border legal advice if you are a Canadian resident dealing with a U.S. insurer. Helpful public links: Ameritas-related cancellation guidance via Stride Health support article, user reviews on Trustpilot, and community reports such as the Reddit thread.
Address
Ameritas Life Insurance Corp. Dental and Vision (Group) Division P.O. Box 81889 Lincoln, NE 68501
Recommendation: if mailing, send via certified/tracked mail with return receipt (e.g., raccomandata A/R or your local equivalent) for proof of delivery.