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Cancel ANTHEM
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I hereby notify you of my decision to terminate the contract relating to the Anthem service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anthem: Easy Method
What is Anthem
Anthem is a multiplayer action role‑playing video game originally published by Electronic Arts. After its retail release it became primarily accessible through subscription services (EA Play, Xbox Game Pass, etc.). As of mid‑2025 the game was removed from digital sale and in‑game microtransactions were disabled; subscriptions remained the principal access route until planned server shutdown in January 2026.
How to cancel Anthem
- Identify how you access Anthem (EA Play on console, EA Play on PC, Xbox Game Pass/Ultimate, or other subscription). Then cancel through the provider that bills you: App Store/Google Play subscriptions through your mobile account, Microsoft/Xbox subscriptions through your Microsoft account, EA Play through the platform used to subscribe (console store, EA/Origin/EA Desktop or Microsoft). If you have a direct account with Anthem/EA and wish to notify them, send a registered cancellation letter (raccomandata A/R) to the developer/publisher address. Keep copies of all confirmations. For contact and legal pages see Anthem legal.
What happens when you cancel
When you cancel a subscription through the storefront or service that billed you, you typically retain access until the end of the paid billing period; cancellation usually prevents automatic renewal. If you cancel via an account held with EA/Anthem (where applicable), that may stop access according to EA’s account and service rules. Data associated with your account (save files, profile data) is governed by the publisher’s data and privacy policies; these determine retention and deletion and may require separate requests. Because public Terms of Use for Anthem Canada do not provide explicit cancellation detail, confirmation from the billing provider is the primary evidence of cancellation.
Will I get a refund?
No Anthem‑specific, public refund policy for Canada could be verified. Refund eligibility generally depends on the channel that processed the purchase: Apple, Google, Microsoft, or EA/Origin/EA Desktop each have their own refund terms and procedures. In some cases you may be eligible for a refund (for example, shortly after purchase or when a purchase is demonstrably fraudulent), but refunds are not guaranteed. If you believe you were billed incorrectly or fraudulently, gather evidence and contact the billing provider and your bank; consider escalating with a formal dispute if necessary. Keep in mind consumer rights and platform policies will guide outcomes.
Anthem plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| EA Play (console) | C$7.99 | Monthly | Access Anthem via EA Play, includes 10‑hour trials, EA library, 10% EA purchase discount |
| PC Game Pass + EA Play | C$14.99 | Monthly | Access Anthem via Game Pass on PC, includes EA Play |
| Xbox Game Pass Ultimate | C$22.99 | Monthly | Includes console, PC, cloud Game Pass and EA Play; access Anthem |
| Legion of Dawn Edition (historical) | C$79.99 | One‑time purchase | Full game with DLC extras (historical price; no longer available) |
| 500 Shards Pack (microtransaction) | C$6.49 | One‑time purchase | In‑game cosmetic currency (no longer purchasable after mid‑2025) |
Your consumer rights in Canada
Canadian consumer protections apply differently depending on the type of purchase and the seller. For digital goods and subscriptions, provincial consumer protection statutes and federal guidance may provide rights around misleading practices, fraud, and certain cancellation windows; however, there is no Anthem‑specific statutory guidance publicly available. If you paid by credit card you may have additional dispute options with your issuer. If you believe a merchant has acted unfairly, you can contact provincial consumer protection authorities or seek guidance from federal consumer resources. For general consumer information see the Government of Canada consumer resources: Canada - Consumer protection.
Customer experiences
Public reviews for Anthem related websites and support contain mixed to negative reports. Multiple complaints on Trustpilot cite poor customer service, long hold times, and difficulty resolving billing or coverage questions. There are reports of disputed transactions and of customers having trouble obtaining refunds or clear account resolution. No clear positive review dataset specific to Anthem Canada was verified in the sources reviewed. See a sample of public feedback here: Trustpilot - Anthem.
Documentation checklist
- Account email/username, subscription receipts, order IDs, payment method statements, screenshots of subscription status (App Store, Google Play, Microsoft, EA), copies of any emails/tickets with support, confirmation of cancellation from the storefront (if provided), and a copy of any registered mail with tracking when you send a cancellation letter.
Common mistakes
Common errors include cancelling in the wrong place (for example, trying to cancel via an EA page when the charge comes from Microsoft or Apple), failing to keep proof of cancellation or receipts, and assuming a cancelled subscription automatically qualifies for a refund. Another frequent issue is not checking which account or email was used to subscribe; if you have multiple platform accounts you may cancel the incorrect one. If you rely solely on verbal customer service promises, ask for written confirmation or save chat logs and ticket numbers.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store / Google Play | Varies by store policy; refunds sometimes available per platform rules | Low - Medium (store procedures are well documented) |
| Microsoft / Xbox Game Pass | Varies by Microsoft refund policy and timing of request | Medium (requires Microsoft account and support contact) |
| EA/Origin/EA Desktop / EA Play via platform | Varies; EA/partner policies apply; no Anthem‑specific public refund guarantee | Medium - High (may require escalation) |
| Direct cancellation letter to publisher (registered mail) | Refunds not guaranteed; useful for clear written notice of cancellation | Medium (formal, provides proof but may not produce refund) |
| Credit card dispute / chargeback | Possible if charges are fraudulent or unauthorized; outcome depends on bank | Medium - High (formal dispute process; time limits apply) |
After cancelling
After you cancel, keep all confirmation messages, tracking numbers for registered mail, and screenshots of subscription status until billing issues are fully resolved. If you believe you were wrongly charged or cannot obtain a refund, contact your payment provider or bank to explore a dispute or chargeback. If you need to escalate consumer complaints, contact your provincial consumer protection office or the federal consumer resources page. For legal or formal information from the publisher, consult the Anthem legal page: Anthem legal. For public feedback and reported issues see Trustpilot - Anthem.
Address
For registered cancellation letters (raccomandata A/R) and formal postal notices send to:
205 Annagem Blvd., Mississauga, ON L5T 2V1, Canada