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Cancel ASSURANT
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Assurant service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Assurant: Easy Method
What is Assurant
Assurant is a global provider of specialty insurance products and related services that include device protection, renters insurance, and administered protection plans for retailers. In Canada, Assurant administers products such as renters insurance and protection plans sold through partners like Best Buy/Geek Squad and some retail kiosks.
How to cancel Assurant
- Renters insurance (Canada): Call Assurant at 800-432-8612 (follow prompts and select options 7 then 6) or email renterscancel@assurant.com. Provide your policy number and the desired cancellation date. If you prefer hard-copy proof, send a signed cancellation letter by registered mail to the address below.
- Best Buy / Geek Squad Protection Plan (administered by Assurant): If you purchased the plan less than 30 days ago, visit a Best Buy store to cancel in person. If more than 30 days have passed, you can cancel online via the Protection Plan portal. When cancelling, have your purchase receipt, plan details, and payment method ready.
What happens when you cancel
When you cancel a policy or protection plan, coverage ends on the date you specify or on the effective cancellation date set by Assurant. You will no longer be able to make new claims for incidents occurring after that date, though open claims submitted before cancellation will follow the normal claims process. Renewal notices and future billing will stop once cancellation is processed. Assurant will retain records of your policy and claims per their privacy and retention policies; contact Assurant if you need copies of documents or have questions about data retention.
Will I get a refund?
Refunds depend on the product. For renters insurance in Canada, any refund due is returned to your original payment method within 10 business days after cancellation. For Best Buy / Geek Squad protection plans administered by Assurant, pro‑rated refunds may be available; refunds are typically issued to the original credit card within about 5 business days or by cheque within about 10 business days. Note that some cancellations may trigger a Service Recovery Fee (for example, if more than 12 months of payments have been made), though this fee can be waived in some cases. Bank processing times and partner procedures can affect when the funds appear in your account.
Assurant plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Assurant MAX+Protection - Tier 01 | C$89.99 | One-time (2-year coverage) | 2-year mobile device protection, covers manufacturer defects (year 1) and physical/liquid damage (year 2). Service fee per replacement: C$49. |
| Assurant MAX+Protection - Tier 02 | C$139.99 | One-time (2-year coverage) | 2-year mobile device protection, covers manufacturer defects (year 1) and physical/liquid damage (year 2). Service fee per replacement: C$99. |
| Assurant MAX+Protection - Tier 03 | C$239.99 | One-time (2-year coverage) | 2-year mobile device protection, covers manufacturer defects (year 1) and physical/liquid damage (year 2). Service fee per replacement: C$189. |
| All pricing is in Canadian dollars, exclusive of applicable taxes. Coverage available at participating kiosks (e.g., Costco wireless) in Canada; exclusions apply for some provinces. | |||
Your consumer rights in Canada
There is no widely published 14‑day reflection or automatic full‑refund period for Assurant products in Canada based on the sources reviewed. Cancellation of renters insurance appears allowed at any time via phone or email. Best Buy/Geek Squad plan cancellations depend on how long ago the plan was purchased (in‑store within 30 days; portal after 30 days). If you are dissatisfied, Assurant Canada offers an internal complaints escalation process that starts with customer service, then management, then an internal Complaints Liaison Officer in Toronto. If the issue remains unresolved, consumers can pursue external recourse such as the General Insurance OmbudService (GIO), provincial consumer protection offices, the Financial Consumer Agency of Canada (FCAC) for certain matters, or the Office of the Privacy Commissioner for privacy complaints; Quebec has its own regulator (AMF) and other provincial routes may apply.
Customer experiences
Public reviews are mixed. Positive reviews (for example, many Trustpilot comments) highlight fast and convenient mobile phone repairs, professional staff, and quick turnaround times - some customers report repairs completed in a couple of hours. Negative feedback (raised on forums such as Reddit) commonly concerns long waits for service or claims, poor communication, delayed technician dispatches, denied or excessively delayed claims, and frustrating customer service interactions. Experiences can vary by product line, partner channel, and the local service provider handling repairs or inspections.
Documentation checklist
- Policy number or protection plan contract number
- Original purchase receipt or proof of purchase (for retail protection plans)
- Desired cancellation date and reason for cancellation
- Payment method used (last four digits of card) and bank details if a cheque refund is expected
- Contact information (phone and email) and any claim numbers if claims are open
- Signed cancellation letter if sending by registered mail (raccomandata A/R) for proof of delivery
Common mistakes
Common errors when cancelling include failing to provide the policy or plan number and desired cancellation date, which delays processing; attempting to cancel a Best Buy/Geek Squad plan online within the first 30 days when an in‑store visit is required; assuming a refund posts immediately - bank and card provider processing can add days; and not keeping written confirmation or a cancellation reference number. Another frequent issue is not checking for possible fees, such as a Service Recovery Fee on certain protection plans, before assuming a full refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Renters insurance - Phone or email to Assurant (800-432-8612 / renterscancel@assurant.com) | Refund to original payment method within ~10 business days | Low |
| Best Buy / Geek Squad Protection Plan - In-store (if <30 days) or online portal (if >30 days) | Pro‑rated refund possible; credit card refunds ~5 business days, cheque ~10 business days; Service Recovery Fee may apply | Medium |
After cancelling
After you cancel, confirm you have written confirmation (email or letter) showing the effective cancellation date and any refund details. Keep records of all correspondence and note any reference or confirmation numbers. If you do not receive refund credit or confirmation within the stated timelines, follow up with Assurant customer service and escalate using their complaints process if necessary. For external help or to lodge complaints, consult consumer protection bodies and ombud services in Canada.
Helpful links: Assurant Canada home page: https://www.assurant.com/ca. Best Buy Protection Plan portal or Best Buy customer service: https://www.bestbuy.ca. General Insurance OmbudService (GIO): https://www.gio.ca. Financial Consumer Agency of Canada (FCAC): https://www.canada.ca/en/financial-consumer-agency.html. Office of the Privacy Commissioner of Canada: https://www.priv.gc.ca.
Address
Assurant Canadian Headquarters
5000 Yonge Street, Suite 2000
Toronto, ON M2N 7E9
If you send a signed cancellation letter, consider registered mail (raccomandata A/R) to ensure proof of delivery and keep a copy for your records.