Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Churchill
The Wharf
LS1 4AZ Leeds
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Churchill service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Churchill: Easy Method
What is Churchill
Churchill is an insurance brand offering motor and other personal insurance products. In Canada, Churchill Insurance Brokerage Services operates in British Columbia as a licensed broker providing policies, advice and account management; there is also a separate UK/online presence for Churchill car insurance sold via app stores or web channels.
How to cancel Churchill
- Check your policy documents or online account for cancellation terms, notice periods and any required contact details; note your policy number and dates.
- Contact Churchill in Canada through your broker or the online account first (phone or secure message) to request cancellation and ask about any refund or pro‑rata treatment.
- If required or for proof, send a written cancellation request to Churchill by registered mail (raccomandata A/R) or certified post; include your name, policy number, effective cancellation date and contact details.
- Request written confirmation of cancellation and any refund calculation; keep copies of all correspondence and proof of delivery.
- If you believe you are covered by a statutory cooling‑off (e.g., for UK/online purchases), mention dates of purchase and request the appropriate pro‑rata refund; for UK purchases within 14 days a refund is typically due (see links below).
What happens when you cancel
When you cancel, your policy will be closed from the effective cancellation date you and Churchill agree. In Canada, Churchill Insurance Brokerage policies commonly run until the end of the paid term unless the policy explicitly allows a mid‑term refund, so coverage and billing often remain in place to the paid term. After cancellation you should lose access to any online policy benefits associated with an active contract, and automatic renewals should stop once cancellation is processed.
Churchill or your broker will keep records of the policy and cancellation for regulatory and administrative purposes. Expect Churchill to provide confirmation by email, letter or within your online account; if you sent registered mail, keep the delivery receipt as proof.
Will I get a refund?
For Canada, specific published refund rules for Churchill Insurance Brokerage are not clearly available publicly. In practice, many Canadian brokered policies run to the end of the paid term and do not automatically provide a mid‑term refund unless the policy wording or broker agreement specifies prorated refunds. You should consult your policy schedule or ask your broker for the exact refund calculation.
For Churchill policies purchased in the UK or online (including via app stores), there is a statutory 14‑day cooling‑off period. Within that period you are generally entitled to a pro‑rata refund for unused days; after 14 days refunds may be reduced by the cost of cover for days used and, in some Churchill terms, by a cancellation fee (reported at £53). No refund is typically given if a claim has been made. See the links below for the UK/online position and user reports.
Churchill plans and pricing
| Plan | Price |
|---|---|
| Car insurance (Canada) | Varies |
| Car insurance (UK / online) | Varies |
Your consumer rights in Canada
There is no uniform federal 14‑day statutory cooling‑off period for all insurance products in Canada; consumer protections and cancellation rules can vary by province and by the specific policy wording. Churchill Insurance Brokerage policies in BC are subject to provincial insurance regulation and brokerage rules. If your policy does not clearly permit a mid‑term refund, the policy may run to the end of the paid term. Always ask your licensed broker to explain your rights and check provincial regulator guidance if you believe your rights have been breached.
Customer experiences
Reviews are mixed. In both the UK and Canada some customers praise fast claims handling, helpful staff and easy online processes, with examples of prompt repairs and positive advisor interactions. Other customers report administrative problems: issues with refunds or refund clarity, double charges on renewal, and difficulties resolving problems with automated support. These differing experiences underline the value of obtaining written confirmation and checking the precise terms of your policy before and after cancelling.
Documentation checklist
- Policy number and policy schedule (documents showing coverage dates and premiums)
- Personal ID (driver’s licence or government ID used on the policy)
- Proof of payment (credit card statement, bank receipt or invoice)
- Written cancellation request and preferred effective date
- Proof of delivery if sending by registered/certified mail (tracking/receipt)
- Bank details or instructions for any refund and contact email/phone
Common mistakes
Common mistakes include failing to get written confirmation of cancellation (verbal agreements can lead to disputes), not checking whether the policy permits mid‑term refunds, and missing or ignoring renewal notices so the policy renews and you are charged again. Examples: assuming a prorated refund will be automatic and not requesting a cancellation confirmation; cancelling verbally without sending a follow‑up written request; not keeping proof of mailed correspondence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account / broker portal (Canada) | Usually none or prorated only if policy permits; check your schedule | Low |
| Phone call through broker / Churchill (Canada) | Typically none or prorated - confirmation required in writing | Medium |
| Registered mail / written letter (recommended for proof) | Same refund position as above; provides strongest proof of notice | Medium - High |
| UK/online purchase within 14‑day cooling‑off | Pro‑rata refund for unused days; after 14 days refund may be reduced by days covered and a cancellation fee (reported £53); no refund if a claim made | Low |
After cancelling
After cancellation, make sure you have written confirmation stating the effective cancellation date and any refund amount or refund decision. Keep all records for at least a year. Check your bank or card statements for refunds and ensure any recurring payments or direct debits to Churchill are stopped. If you need to dispute a charge or a refund decision, contact your broker first, then your provincial insurance regulator or consumer protection agency if unresolved.
Useful links: Churchill Canada site: churchillinsurance.ca; UK/online cancellation guidance and cooling‑off: Cuvva cancellation guide; general broker/policy notes: TerminationExperts on Churchill; customer reviews: Trustpilot and Reviews.io (refund insights).
Address
For written notices (use registered/certified post for proof): Churchill car insurance, The Wharf, LS1 4AZ Leeds, United Kingdom. It is recommended to send by registered mail (raccomandata A/R or equivalent) so you have a delivery receipt and date as proof of notice.