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Cancel DR WALTER
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Dr Walter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dr Walter: Easy Method
What is Dr Walter
Dr Walter is an international travel insurance provider offering short- and longer-term health and travel coverages (for example PROTRIP and Protrip World) with servicing and consumer information published online. Policies and consumer information are maintained by the insurer and by related German consumer-information pages referenced on their site.
How to cancel Dr Walter
- Gather your policy number, ID and any proof for an early return (boarding pass, ticket, employer letter) before contacting the company.
- Phone (recommended for immediate confirmation): call the local office number (example for Edmonton: 780-436-8731), state that you want to cancel, provide your policy number and request written confirmation.
- Email or web help/service area: send a clear written cancellation request including policy number, effective cancellation date and, if applicable, proof of early return. Use the insurer web pages for the correct contact channel - for PROTRIP see PROTRIP policy page and for Protrip World see Protrip World page.
- Postal mail (if required or preferred): send a signed cancellation letter to the servicing address and keep a copy; if claiming an early-return refund, mail any required written application promptly (see the Protrip World consumer info link below for timing requirements).
- Ask for and keep a written confirmation of cancellation and any refund or claim reference number.
What happens when you cancel
When you cancel, your coverage ends as of the effective date stated in the insurer's confirmation. Short-term policies typically stop automatically at the end date unless a renewal applies; longer policies may require notice to prevent automatic renewal. The insurer will retain your contact and policy data to process the cancellation, refunds and any outstanding claims according to their privacy and record-keeping rules. Keep the cancellation confirmation for your records and any future disputes.
Will I get a refund?
Refunds depend on the specific product and timing. Under the PROTRIP policy the insurer advertises a quick refund of fees paid in excess in case of early return without a service charge. Under Protrip World Traveller, early termination is permitted and unused premium may be refunded if the policyholder submits a written application with proof of early return within one week; the postmark date counts and insurance ends from the date of application. Also note that, per the insurer's German consumer information, a statutory revocation (withdrawal) right may apply within two weeks of contract conclusion in certain cases and could entitle you to reimbursement of premium beyond the period the insurance already covered - subject to the policy terms and correct notice.
Dr Walter plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| ProTrip (incl. USA/Canada, up to 29 yrs) | Varies | Varies | International health insurance (duration options) |
| ProTrip World (incl. USA/Canada, up to 29 yrs) | Varies | Varies | International health insurance (short- to medium-term options) |
Your consumer rights in Canada
Insurance in Canada is regulated at the provincial and territorial level, so specific cancellation and cooling-off rules vary by jurisdiction and by product. Many insurers voluntarily provide a short “free-look” or cancellation period, but there is no single federal rule that covers all travel insurance products. Check your policy wording for any stated cancellation or cooling-off period. If you encounter problems, contact your provincial or territorial insurance regulator for guidance and consider the national ombud services such as the OmbudService for Life & Health Insurance (OLHI) or the General Insurance OmbudService (GIO) for independent dispute assistance depending on the type of policy.
Customer experiences
Reviews are mixed. Many customers praise fast signup, immediate coverage, simple claims and quick reimbursements - several reviewers report straightforward support and reliable handling for routine claims. Criticisms focus on claim denials attributed to pre-existing conditions, perceived inconsistent denial reasons, delays when the insurer experiences high volume and occasional unprofessional handling. Use documented proof and follow the insurer's written procedures to reduce dispute risk.
Documentation checklist
- Policy number and full name of the insured
- Photo ID (passport or government ID)
- Proof of early return if seeking refund (boarding pass, ticket, employer letter, stamped arrival card)
- Bank account details for refund (account name, IBAN/SWIFT if required) or instruction how you wish to receive funds
- Signed written cancellation request and copies of any email correspondence
Common mistakes
Common mistakes include failing to submit a written cancellation or proof of early return within the time window required by the product (for Protrip World, that window is one week and the postmark date counts), not requesting or keeping written confirmation of cancellation, and omitting policy details or banking information needed for a refund. Another frequent issue is relying solely on a phone call without following up in writing - phone calls can be helpful for immediate confirmation but should always be supported by email or a postal request and by saving any confirmation number or message.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone | Possible - immediate confirmation helps; refund depends on product and timing | Low (fast confirmation, but follow up in writing) |
| Email / Web help / Service area | Possible - written record supports refund claims (Protrip World allows cancellation via system before departure) | Medium (documented, may take longer to receive response) |
| Postal mail | Possible - accepted for written applications; postmark may be important for time limits | Medium - High (slower; keep proof of mailing) |
After cancelling
Keep the written cancellation confirmation and any refund correspondence. Monitor your bank account for the refund and follow up with the insurer if the refund is not processed in the timeframe indicated. If you were denied a refund you believe you are entitled to, gather all documentation (policy wording, cancellation request, proof of early return, written responses) and contact your provincial insurance regulator or an ombud service. Useful links: the PROTRIP page is at PROTRIP policy page, Protrip World at Protrip World page, and the consumer information page regarding early termination at Protrip World Traveller consumer info.
Address
301-2377 111 St NW, Edmonton, AB T6J 5E5, Canada