Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Freedom Life
1 City Centre Dr, 10th Floor
L5B 1M2 Mississauga
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Freedom Life service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Freedom Life: Easy Method
What is Freedom Life
What is Freedom Life
Freedom Life appears to be a subscription-based service associated with the Freedom product family (often referenced as Freedom.to) that provides device and app blocking / focus tools. It is offered on multiple platforms (website, iOS App Store, Google Play) and uses standard subscription billing with auto-renewal and a limited free-trial option for some plans.
How to cancel Freedom Life
- Website: Sign in at the Freedom site, go to Settings → Manage Billing → tap your current plan → select “Cancel Subscription.” Your subscription remains active until the end of the current term.
- iOS (App Store): From the Freedom app open Settings → Manage Billing; you will be redirected to Apple’s subscription page. Cancel through your Apple ID / App Store subscription settings.
- Google Play: Open the Google Play app → Payments & subscriptions → Manage subscriptions → select Freedom and cancel. Manage refunds or disputes through your Google Play account if needed.
What happens when you cancel
Cancellation stops the subscription from auto-renewing at the end of the current billing period; you will generally retain access until that period ends. Cancelling does not necessarily delete your account or stored settings - account data may remain unless you request deletion. For purchases made through Apple or Google, billing and some refund requests are handled by those stores, not by Freedom directly.
Will I get a refund?
Refunds are limited. Yearly plans may include a 7-day free trial; you must cancel through the same platform where you started the trial to avoid being charged when the trial ends. Beyond the trial, Freedom’s published guidance does not promise automatic refunds and states cancellations stop future renewals rather than refunding charges already made. For purchases via the App Store or Google Play, Apple or Google control refund policies and requests.
Freedom Life plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Freedom Life | Varies | No public pricing found for Canada (2024/2025) |
Your consumer rights in Canada
There is no clear statutory 14‑day cooling-off right stated by Freedom for subscriptions; the company’s documentation only refers to the 7‑day free trial for certain yearly plans. In Canada, consumer protections vary by province and by the nature of the purchase; however, many online subscriptions do not carry an automatic right to a refund once a service has been provided and charged. If you believe you were charged in error (for example, after cancelling or after a card expired), document the charge and contact your payment provider and the app store (if applicable). Cancelling within the trial period via the same platform you used to subscribe is the most reliable way to avoid being charged.
Customer experiences
User feedback is mixed. Some users report satisfaction, calling the product effective and citing lifetime or one-off purchases. Others report problems: unexpected charges, poor or non-responsive support, and inconsistent blocking behavior across devices. Several complaints highlight difficulty obtaining refunds and frustration when the app did not behave as expected. These reported experiences suggest you should keep records of subscription start dates, trial periods, and any communications with support.
Documentation checklist
- Account email and username, order/receipt number, date of purchase or trial start, and billing platform (Website / Apple ID / Google Play)
- Screenshots of your subscription page showing plan and renewal date, screenshots of billing charges or card statements, and any support correspondence
- If you file a mailed cancellation, a copy of the registered letter and proof of delivery (recommended)
Common mistakes
Common errors include cancelling on one platform while the subscription was purchased on another (e.g., cancelling on the website after purchasing through Apple), which can result in continued billing. Another frequent problem is missing the end date of a trial period and assuming cancellation afterward prevents the initial charge. Users also assume that cancelling will automatically delete account data or produce a refund; typically cancellation only stops future renewals and does not guarantee refunds for charges already processed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (Freedom.to) | No refund promise after charge; cancelling stops renewal. Free trial must be cancelled on same platform to avoid charge. | Easy - in-app cancellation via Settings → Manage Billing |
| iOS App Store | Refunds handled by Apple; must cancel via App Store subscriptions to stop renewals. | Moderate - Freedom redirects to Apple; manage via Apple ID / App Store |
| Google Play Store | Refunds handled by Google; cancelling in Play Store stops future billing. | Easy - manage via Google Play → Payments & subscriptions |
After cancelling
After you cancel, keep copies of cancellation confirmations and billing statements. If you need help or wish to request a refund after a charge, contact the platform that processed the payment (Apple, Google, or your card issuer) and submit any required dispute documentation. You can start with the Freedom Help Center for account-specific guidance: Freedom Help Center. For App Store refunds see Apple's report a problem page; for Google Play see Google Play refunds. As a best-practice backup, if you want an official paper trail when cancelling by post, send a registered letter (proof of delivery) to the regional office likely handling cancellations in Canada.
Address
1 City Centre Dr, 10th Floor, Mississauga, ON L5B 1M2, Canada