Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Healthy Paws
P.O. Box 1156
04104 Portland
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Healthy Paws service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Healthy Paws: Easy Method
What is Healthy Paws
Healthy Paws is a pet insurance provider that offers accident and illness coverage for cats and dogs. Policies typically reimburse a percentage of veterinary bills after a deductible and are known for online claim submission and unlimited annual benefit options in many plans.
How to cancel Healthy Paws
- Gather your policy details: policyholder name, policy number, pet name and reason for cancellation.
- Contact Healthy Paws customer care by one of the available channels: email to help@healthypawspetinsurance.com, phone at 1-855-898-1891, fax to 1-888-228-4129 or by mail to P.O. Box 1156, Portland, ME 04104. If you mail a cancellation, send it via registered mail (raccomandata A/R) to ensure receipt and keep proof of posting.
- Clearly state you want to cancel, include the required details, and request written confirmation of cancellation and any pro‑rated refund due.
- Confirm the effective date of cancellation and any next steps (refund timing, return of direct deposit authorization, etc.). Save all correspondence and the confirmation for your records.
What happens when you cancel
Cancellation is processed once Healthy Paws receives and handles your request; coverage typically ends on the processing date specified in their response. There are no cancellation fees per company policy. If you later apply for a new policy, waiting periods, underwriting and review of prior medical history apply and conditions previously covered could be treated as pre‑existing.
Will I get a refund?
Healthy Paws does not charge cancellation fees and, if you prepaid your premium, you may be eligible for a pro‑rated refund for unused premium. There is no indication of a statutory 14‑day cooling‑off period specific to Healthy Paws in the provided data; refunds are handled per company practice. If you believe you are owed money, request a written refund calculation and timeline when you cancel.
Healthy Paws plans and pricing
| Plan | Price (USD/month) | Period | Features |
|---|---|---|---|
| Typical Dog Plan | US$60 | Monthly | Unlimited coverage, $250 deductible, ~80% reimbursement |
| Typical Cat Plan | US$28 - 30 | Monthly | Unlimited coverage, $250 deductible, ~80% reimbursement |
| Starting Prices (Young Pets) | US$20 (dogs), US$15 (cats) | Monthly | Higher deductible / lower reimbursement for younger pets |
Your consumer rights in Canada
Canadian consumer protection for insurance products is mainly overseen at the provincial level. You have the right to clear, accurate information about your policy, to receive confirmation of changes or cancellations, and to be treated fairly. If you experience unexplained premium hikes, missing notices, or unreturned funds, keep written records and ask the company for a full explanation and written confirmation. If unresolved, you can escalate to your provincial insurance regulator or consumer protection office; each province has a complaints process for insurance matters. This page does not constitute legal advice - contact your provincial regulator for jurisdiction‑specific steps.
Customer experiences
Public reviews show many customers praise Healthy Paws for fast, efficient, and compassionate claim handling, with frequent mentions of quick reimbursements and easy online claims. Other customers report concerns about sudden premium increases (particularly for senior pets) and occasional customer service problems such as delays setting up direct deposit, slower claim responses, or unclear communication. These mixed experiences highlight the importance of documenting communications and checking renewal notices closely.
Documentation checklist
- Policyholder full name and contact details
- Policy number and pet name(s)
- Written cancellation request stating effective date and reason
- Proof of payment (receipts, bank statements) showing prepaid premiums
- Bank details or instructions for refund (if applicable)
- Copy of any confirmation from Healthy Paws and proof of sending (email/fax receipt or registered mail tracking)
Common mistakes
Common errors include cancelling without requesting written confirmation, assuming App Store/Google Play cancellation routes apply (there is no specific guidance indicating Healthy Paws subscriptions are managed there), and failing to keep proof of the cancellation request. Another typical problem is not checking whether a pro‑rated refund is due or not following up if a refund is delayed. If you plan to re‑enrol later, be aware of waiting periods and how prior conditions may be treated as pre‑existing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Customer Care (email, phone, fax, mail) | Pro‑rated refund of unused premiums may be issued if prepaid; no cancellation fees | Low - multiple supported channels; keep confirmation and proof of delivery |
| App Store | No specific guidance found; recommended to use customer care methods | Medium - likely not supported by Healthy Paws directly; contacting customer care is advised |
| Google Play | No specific guidance found; recommended to use customer care methods | Medium - likely not supported by Healthy Paws directly; contacting customer care is advised |
After cancelling
Keep the cancellation confirmation and any refund correspondence until the refund is received and your records are updated. If you used mail, retain registered mail receipts. If you plan to insure the pet again in future, expect underwriting, waiting periods and possible exclusions for conditions that arose while previously covered. For more details, see Healthy Paws’ cancellation guidance at Healthy Paws - How to Cancel and a third‑party discussion of cancellation/refund practices at yourinsurance.info - Healthy Paws cancellation. For consumer reviews to inform expectations, see Trustpilot - Healthy Paws reviews.
Address
Healthy Paws, P.O. Box 1156, Portland, ME 04104