Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Homebody
4205 Chapel Ridge Ln
84043 Lehi
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Homebody service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
Cancellation Homebody: Easy Method
What is Homebody
Overview
Homebody is a company that sells furniture (sofas, sectionals, recliners) and offers ancillary services such as insurance, identity-theft protection, and a rewards/membership program. Product purchases and membership plans use auto-renewing billing in many cases, and the company’s Help Center and Terms of Use govern cancellations, returns, and refunds.
How to cancel Homebody
- Web furniture orders (sofas, sectionals, recliners): If your order has not shipped you can cancel at no charge. If it has shipped, cancellation may incur shipping fees. Start by locating your order number and order confirmation email, then contact Homebody customer support via the Help Center contact channel shown on your order page or account. If you prefer written proof, send a cancellation notice by registered mail (raccomandata A/R) to Homebody Cancellations, 4205 Chapel Ridge Ln, Lehi, UT 84043 to ensure delivery confirmation.
- Insurance services (policies or memberships governed by the Terms of Use): You may request cancellation, but Homebody’s Terms state that fees already collected are non‑refundable for the month in which cancellation is requested. Contact support through the Terms/insurance support link or use registered mail to submit a written cancellation.
- Identity Theft Protection / Rewards Program: You can cancel at any time, but past membership fees, trial or enrollment fees are not refundable. Use the account settings or contact customer support to end future billing and retain a written confirmation of cancellation.
- General tips: Keep your policy or order numbers, the email used to purchase, dates, and a clear statement that you request cancellation effective immediately. Ask for a cancellation confirmation number and a final billing statement.
What happens when you cancel
When you cancel a product order prior to shipment, the order is typically voided and no charge is applied; if the item has already shipped, you may be charged shipping or return fees. For memberships and insurance-type services, cancellation stops future billings but does not necessarily result in a refund for the current billing period. Account access and active service typically continue through the paid period unless otherwise specified; any auto-renewal will be stopped for future cycles once cancellation is processed. Homebody may retain certain account or transaction data as described in its Terms of Use and privacy documents.
Will I get a refund?
Furniture purchases: If you return furniture within 14 days of delivery, Homebody’s policy indicates there are no return shipping fees; returns made after 14 days and up to 60 days are subject to a 20% restocking fee (minimum $500). Original packaging is required or a $250 fee may apply. Shipping, delivery and insurance fees are generally non‑refundable except where items were damaged in transit. Refunds are issued to the original payment method and can take up to 30 days to process.
Insurance and membership fees: Homebody’s Terms of Use state that fees collected are non‑refundable once paid; you may cancel to stop future billing, but Homebody does not refund the month in which the cancellation request is received. Identity theft protection and rewards program cancellations prevent future charges but do not refund past or trial fees.
Homebody plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | US$19.99 (converted to CAD by App Store) | Monthly | Unlimited access to content; auto-renewing |
| Yearly Subscription | US$129.00 (converted to CAD by App Store) | Annual | Full access for a year; auto-renewing |
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws may provide additional cancellation or reconsideration rights for certain products, especially regulated insurance products. Some provinces allow a short reconsideration or “free‑look” period for insurance where a full refund is available if you cancel within that timeframe - exact rules vary by province. Homebody’s Terms indicate collected fees are non‑refundable, but that does not necessarily override provincially mandated rights for insurance products. If you are in Canada, verify applicable provincial insurance regulations or contact your provincial insurance regulator for confirmation. Keep records of all cancellation requests and confirmations.
Customer experiences
Public reviews show a mix of experiences. Several customers report positive interactions with agents who were patient, clear and helpful when handling questions or cancellations. However, there are multiple complaints about continued billing after a cancellation request, alleged auto‑renewals without clear consent, and difficulty cancelling through the app - some reviewers report being forced to call or send written notices. These mixed reports suggest you should secure written confirmation of any cancellation and monitor your billing statements for subsequent charges.
Documentation checklist
- Order number or policy/membership number
- Account email and full name as on the account
- Date of purchase and delivery (for furniture) or policy start date (for services)
- Proof of delivery or receipt (tracking number, delivery confirmation)
- Payment method details (last 4 digits of card) and transaction date
- Any prior correspondence with Homebody (emails, chat transcripts)
- Written cancellation request (sent and date), and registered mail tracking/return receipt if used
Common mistakes
Common pitfalls include assuming cancellation after a verbal phone call is enough without written confirmation, missing the shipping cutoff and being charged once an item ships, or expecting refunds for insurance or membership fees that Homebody’s Terms classify as non‑refundable for the current month. Another frequent error is not keeping the original packaging for furniture returns (incurs a $250 charge if missing) or not requesting a cancellation confirmation number. Finally, relying solely on an app that may not support in‑app cancellation can delay the process - if the app doesn’t allow cancellation, use the Help Center contact channels and send written notice.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel web furniture order before shipment | No charge; full cancellation possible | Easy |
| Cancel furniture after shipment / return within 14 days | Return allowed; no return shipping fees within 14 days; refunds to original method (up to 30 days) | Moderate |
| Return furniture 15 - 60 days after delivery | 20% restocking fee (min $500); original packaging required or $250 fee | Moderate - Hard |
| Cancel insurance / paid service | No refund for the month in which cancellation is received (per Terms) | Moderate (may require written confirmation) |
| Cancel identity‑theft/rewards membership | Stops future billing; past/trial fees not refundable | Moderate - Hard (some users report service friction) |
After cancelling
After you submit a cancellation request, keep a copy of your request and any confirmation you receive. Monitor your bank or credit card statements for up to two billing cycles to ensure no further charges occur and dispute any unauthorized charges promptly with your financial institution. Refunds for eligible furniture returns can take up to 30 days to appear on the original payment method. Useful pages: Homebody Help Center (https://www.homebody.com/help) and Homebody Terms of Use (https://www.homebody.com/terms) - consult these for the most current contact channels and policy language. If you believe provincial insurance rules apply in Canada, contact your provincial insurance regulator for guidance.
Address
Send written cancellation notices (recommended by registered mail for proof of delivery) to:
Homebody Cancellations, 4205 Chapel Ridge Ln, Lehi, UT 84043