Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Huckleberry service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Huckleberry: Easy Method
What is Huckleberry
Huckleberry is a subscription-based parenting and child sleep support service delivered primarily through a mobile app and associated web resources. It offers membership features that require recurring billing and are managed through in-app subscription mechanisms or platform storefronts (Apple App Store / Google Play).
How to cancel Huckleberry
- Using the Huckleberry mobile app: open the app, go to Settings → Huckleberry Memberships and cancel the membership there to stop auto-renewal. Cancellation will not automatically issue a refund and your access remains until the end of the current paid period. To avoid being charged for the next billing period, cancel at least 24 hours before renewal.
- If you purchased via Apple App Store or Google Play, you may need to cancel the subscription through your Apple or Google account subscriptions page (cancelling in the Huckleberry app may not affect a platform-managed subscription).
- Deleting the Huckleberry app from your device does not cancel your subscription; you must cancel via the app settings or the store where you purchased.
- If you prefer to send a written cancellation request, mail it to Huckleberry at the address below and send by registered mail (raccomandata A/R) so you have proof of delivery.
- Refund requests for purchases made through the App Store or Google Play must be submitted directly to Apple or Google; cancelling the subscription in the app does not automatically initiate a refund.
What happens when you cancel
When you cancel, auto-renewal of your Huckleberry membership is stopped so you will not be charged for subsequent billing periods. You retain access to any paid features until the end of the current paid period; cancellation does not immediately remove access. Cancellation does not automatically generate a refund, and Huckleberry does not automatically delete your account or subscription records solely because you cancelled.
Will I get a refund?
Cancelling a subscription via the app does not automatically produce a refund. Refunds for purchases made through Apple (iTunes / App Store) or Google (Google Play) must be requested from those platforms directly. Huckleberry’s Terms & Conditions state that purchases are non-refundable and that cancellation stops future payments but does not entitle you to a refund for the unused portion of the current term. In short, refunds are not guaranteed and typically must be pursued via the platform or, in some cases, through provincial consumer protection channels.
Huckleberry plans and pricing
| Plan | Price |
|---|---|
| Monthly | Varies |
| Annual | Varies |
| Free trial / Promotional | Varies |
Your consumer rights in Canada
Under Canadian consumer protection frameworks, there can be statutory rights related to unsolicited contracts and certain cooling-off periods at the federal or provincial level (for example, a federal 14-day cooling-off period for unsolicited contracts), but app store purchases commonly follow platform-specific policies and processes. Because Huckleberry’s Terms specify no refunds, Canadian consumers often need to rely on Apple’s or Google’s platform refund procedures or on provincial consumer protection laws. These avenues may or may not result in a refund; Huckleberry itself does not guarantee refunds for cancelled subscriptions.
Customer experiences
Users have reported mixed experiences. Positive feedback highlights responsive customer service and successful resolution in some cases, and customers appreciate that access remains through the end of the paid billing cycle after cancellation. Negative feedback includes reports of app instability (crashes or slowness) and dissatisfaction with the timeliness or substance of support responses, including perceptions of canned replies.
Documentation checklist
- Account email and username used with Huckleberry
- Purchase receipt or order confirmation (from Apple/Google if applicable)
- Subscription start date and renewal date
- Screenshots showing subscription status or cancellation confirmation
- Purchase transaction ID (Apple / Google Play order number)
- Copies of any correspondence with Huckleberry support (ticket numbers)
- If mailed, a copy of the cancellation letter and registered-mail tracking/receipt
Common mistakes
Users commonly assume that deleting the app cancels the subscription; it does not. Another frequent mistake is cancelling too close to the renewal time and still being charged because the cancellation did not process before the billing cutoff - cancel at least 24 hours before renewal to reduce this risk. People sometimes try to request a refund directly from Huckleberry for an App Store or Google Play charge, when platform-level refund requests are required. Finally, failing to keep receipts, screenshots, or proof of mailed cancellation can make later disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel in Huckleberry app (Settings → Huckleberry Memberships) | No automatic refund; stops auto-renewal. Refunds must be requested from the platform if applicable. | Easy to cancel; refund difficult or not guaranteed |
| Cancel via Apple App Store / Google Play subscriptions | Refunds possible through Apple/Google processes but must be requested from the platform. | Medium - platform request required and its outcome varies |
| Send written cancellation by registered mail | No automatic refund from Huckleberry; may serve as proof of cancellation for disputes or provincial consumer claims. | Medium - requires postal steps and proof of delivery |
After cancelling
Keep copies of all documentation (receipts, screenshots, support replies, and registered-mail proof). Monitor your bank or card statements for any unexpected charges and contact your payment platform (Apple/Google) if you believe you were charged in error. If you need help with next steps, consult Huckleberry’s help article on cancellation: How can I cancel my membership subscription? and review the Terms & Conditions at Huckleberry Terms & Conditions. For platform refund procedures see Apple’s refund/help pages or Google Play Help: Apple Report a Problem and Google Play refunds.
Address
Mail cancellation requests to:
Huckleberry
486 Thorndale Dr
Waterloo, ON N2T 1W5
Canada
Send by registered mail (raccomandata A/R) for proof of delivery.