Servicio de cancelación N°1 en Canada
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Johnson Insurance.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancellation Johnson Insurance: Easy Method
What is Johnson Insurance
Overview
Johnson Insurance (a division of Johnson Inc.) offers personal insurance products in Canada, including auto and home policies, group benefits, and travel coverage. They provide online policy viewing and claims submission through their Connect app, but binding changes to coverage and formal cancellations are handled through Customer Care and formal complaint channels.
How to cancel Johnson Insurance
- Contact Customer Care by phone at 1-866-606-3362 or by email at insurance@johnson.ca. Provide your full policy number and request the steps required to cancel.
- Submit a written cancellation request (email is acceptable; you can also send a signed letter). Ask for any required notice period (often ~30 days) and whether proof of replacement coverage is needed.
- If you prefer hard-copy proof, send a signed cancellation letter by registered mail (proof of delivery advised) to the complaints/liaison address; keep the receipt and tracking number.
- Request written confirmation of the cancellation date, the effective time of termination, and details on any refund or outstanding premium owing; confirm the refund method and expected timeframe.
- Note: there is no evidence that the Johnson Insurance Connect app supports policy cancellation - use phone, email, or registered mail for formal cancellation requests.
What happens when you cancel
When your cancellation is processed, your policy will be terminated as of the effective date confirmed by Johnson. You will lose insurance coverage from that time forward, so ensure any replacement coverage starts before or on the cancellation date to avoid gaps. Any automatic renewals will be stopped. Your ability to submit claims for events occurring after the cancellation date will end; outstanding claims initiated before cancellation are handled according to policy terms. Johnson retains policy records and personal data in line with legal and regulatory retention requirements - contact Customer Care if you need details about data retention or accessing your records.
Will I get a refund?
Refunds for unused premium are typically issued via the original payment method. Processing times vary by situation and by province; you must request or confirm the refund through Customer Care at 1-866-606-3362 or insurance@johnson.ca. There is no clear evidence of a statutory 14-day cooling-off full-refund guarantee for Johnson policies in the publicly available information; standard insurance cancellation and refund rules as stated in your policy wording generally apply. Confirm any prorated refund calculation, administrative fees, or short-rate penalties with Johnson before cancelling.
Johnson Insurance plans and pricing
Sample monthly premiums (CAD) from a third-party review are listed below as examples. Exact pricing depends on your personal profile; request a personalized quote from Johnson Insurance for current rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Young driver (18 - 24, compact vehicle) - Third-party liability only | C$110.00 | Monthly | Third-party liability only coverage |
| Young driver (18 - 24, compact vehicle) - Standard (liability + comp/collision) | C$158.00 | Monthly | Liability + collision/comprehensive |
| Young driver (18 - 24, compact vehicle) - Maximum bundle (with home) | C$140.00 | Monthly | Bundled auto + home savings applied |
| Standard driver (35 - 45, intermediate vehicle) - Third-party liability only | C$62.00 | Monthly | Third-party liability only |
| Standard driver (35 - 45, intermediate vehicle) - Standard (liability + comp/collision) | C$101.00 | Monthly | Liability + collision/comprehensive |
| Standard driver (35 - 45, intermediate vehicle) - Maximum bundle (with home) | C$83.00 | Monthly | Bundled auto + home savings applied |
| Senior driver (60 - 70, city car) - Third-party liability only | C$44.00 | Monthly | Third-party liability only |
| Senior driver (60 - 70, city car) - Standard (liability + comp/collision) | C$72.00 | Monthly | Liability + collision/comprehensive |
| Senior driver (60 - 70, city car) - Maximum bundle (with home) | C$65.00 | Monthly | Bundled auto + home savings applied |
| Driver with an at-fault claim within 3 years - Third-party liability only | C$169.00 | Monthly | Third-party liability only |
| Driver with an at-fault claim within 3 years - Standard (liability + comp/collision) | C$208.00 | Monthly | Liability + collision/comprehensive |
| Driver with an at-fault claim within 3 years - Maximum bundle (with home) | C$186.00 | Monthly | Bundled auto + home savings applied |
| New SUV driver - Third-party liability only | C$77.00 | Monthly | Third-party liability only |
| New SUV driver - Standard (liability + comp/collision) | C$121.00 | Monthly | Liability + collision/comprehensive |
| New SUV driver - Maximum bundle (with home) | C$97.00 | Monthly | Bundled auto + home savings applied |
| Driver with more than 25,000 km/year - Third-party liability only | C$85.00 | Monthly | Third-party liability only |
| Driver with more than 25,000 km/year - Standard (liability + comp/collision) | C$132.00 | Monthly | Liability + collision/comprehensive |
| Driver with more than 25,000 km/year - Maximum bundle (with home) | C$104.00 | Monthly | Bundled auto + home savings applied |
Your consumer rights in Canada
You have the right to receive clear information about cancellation, refunds, and complaint procedures as set out in your policy wording and in relevant provincial insurance regulation. Johnson provides formal complaint escalation paths: start with their internal Complaint Liaison Office (a typical internal response target is within approximately 30 working days), then escalation to Unifund Assurance’s Complaint Liaison Office if applicable. If your issue is unresolved, consumers outside Quebec may contact the OmbudService for Life & Health Insurance; Quebec residents may contact the AMF. For Johnson's complaint procedures and unclaimed property guidance see their pages: Complaint procedures and Unclaimed Property.
Customer experiences
Customer feedback is mixed. Positive comments often mention perks such as group discounts, bundled savings, accident forgiveness, roadside assistance and AIR MILES® rewards, and some customers report smooth claims experiences and helpful representatives. Negative reports commonly cite delays or denials of claims, unexplained premium increases, difficulty contacting support, and problems with the online portal. Public review sites show a wide range of opinions; for example, some Trustpilot reviews rate the company poorly for responsiveness and billing concerns.
Documentation checklist
- Policy number and policy documents
- Signed written cancellation request (email or printed letter)
- Proof of replacement coverage (if required)
- Photo ID and contact details
- Bank or card details for refund processing (if not on file)
- Registered-mail receipt or email confirmation showing delivery/tracking
Common mistakes
Common errors include failing to provide a written cancellation request or full policy number, assuming the mobile app can cancel a policy (the Connect app appears limited to policy viewing and claims submission), and not obtaining written confirmation of the cancellation date. Other frequent mistakes are not arranging replacement coverage before the effective cancellation date (causing a coverage gap), and not asking how refunds will be calculated or when they will be issued.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone or email to Customer Care (1-866-606-3362 / insurance@johnson.ca) | Processed to original payment method; timing varies and may require verification | Low - Medium (direct, faster confirmation) |
| Registered mail to Complaints Liaison Officer (formal letter) | Same refund process; provides strong proof of delivery and date | Medium (safer proof, slower turnaround) |
| Johnson Insurance Connect app | N/A - no evidence app supports cancellations or binding changes | Not applicable (use phone/email/letter) |
After cancelling
After cancellation, keep written confirmation, any final statements, and receipts for refunds. Monitor the original payment method for the refund and follow up with Customer Care if it does not arrive within the timeframe they provide. If you encounter unresolved issues, use Johnson's complaint procedures (Complaint procedures) and consider escalation options like the OmbudService or the AMF for Quebec residents. For quotes, policy details or to review pricing, request an online quote or speak with an agent.
Address
Johnson Inc., Attn: Complaints Liaison Officer - Group Benefits and Travel, 700 University Ave, Suite 1500, Toronto, Ontario, M5G 0A1, Canada