Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Priority Health
1231 East Beltline NE
49525 Grand Rapids
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Priority Health service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Priority Health: Easy Method
What is Priority Health
Priority Health is a health insurance provider offering individual and family plans under the MyPriority account system, marketed with benefits such as prescription drug coverage, paramedical services, dental and vision eligibility, emergency travel coverage and wellness resources. The service model and administration reflect standard health-insurance billing and eligibility rules and may be operated from outside Canada for plan administration.
How to cancel Priority Health
Cancellation methods vary by how you purchased and how your account is managed. For MyPriority plans managed through PriorityHealth.com you must provide notice at least 14 days before the month you want cancellation to take effect. If you subscribed via an app on Apple or Google devices, cancellation must be performed through the respective app store. You may also notify Customer Service by phone or send written notice; sending registered mail gives proof of delivery.
- Web (MyPriority account): Log in to PriorityHealth.com/MyPriority, or call Customer Service, and provide at least 14 days’ notice specifying the month you want coverage to end.
- By phone or email: Call Customer Service and confirm the cancellation date; request and retain a confirmation number or written confirmation from the agent.
- App Store (Apple): On iPhone/iPad go to Settings → [Your Name] → Subscriptions → find Priority Health → Cancel.
- Google Play: Open Google Play Store → Menu → Subscriptions → select Priority Health → Cancel.
- Registered mail: Send written cancellation to the plan administration address (see Address section) using registered mail (raccomandata A/R) to ensure proof of delivery; include your full name, plan number/member ID, desired cancellation month and signature.
What happens when you cancel
When cancellation is accepted, coverage continues through the end of the billing period or the month you specified; billing will stop for subsequent periods. Access to plan benefits, online account features and member resources will end on the effective cancellation date. Priority Health will retain records as required by law and company policy; you should request confirmation of the cancellation and any retained data policies if you need copies or data deletion instructions.
Will I get a refund?
Priority Health’s MyPriority documentation does not explicitly promise refunds on cancellation. The available guidance indicates cancellation affects future billing periods rather than automatic refunds for prior or partial months. If you paid by a third-party platform (Apple App Store or Google Play), any refund requests must follow that store’s refund procedures and policies. Be aware a separate 14‑day refund policy found for an unrelated organization (PriorityYou Health Center) does not apply to Priority Health Canada plans.
Priority Health plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Priority (Health Plus) - Single | C$129.00 | Monthly | Includes prescription drug coverage up to $30,000, paramedical, dental, vision eligibility, emergency travel health, wellness resources |
| Priority (Health Plus) - Couple (Dual) | C$240.00 | Monthly | Same benefits as single - for two adults |
| Priority (Health Plus) - Single Parent +1 Dependent | C$195.00 | Monthly | Same benefits - parent plus one child |
| Priority (Health Plus) - Single Parent +2 Dependents | C$263.00 | Monthly | Same benefits - parent plus two children |
| Priority (Health Plus) - Family (3 - 4 people) | C$306.00 | Monthly | Same benefits - family of 3 - 4, plus C$40 additional per extra person |
Your consumer rights in Canada
Canadian consumer protection for digital and insurance products is governed primarily by provincial laws and regulations. There is no explicit Canada‑wide “14‑day cooling‑off” requirement that applies to private health insurance generally; entitlements to cancel mid‑term or to receive refunds depend on your contract, provincial insurance rules and whether a purchase was processed through an app store. If you have concerns about contract terms, refunds, or unfair business practices, consult your provincial insurance regulator or consumer protection office and consider contacting the Financial Consumer Agency of Canada (FCAC) for guidance on financial-products‑related complaints.
Customer experiences
Public reviews and forum posts show mixed experiences. Some customers report timely cancellations and straightforward policy management, while others describe issues with billing notices, unexpected past‑due messages and difficulties reaching Customer Service including long waits or dropped calls. Note that some online complaints relate to different businesses with similar names; confirm you are reading reviews for the Priority Health insurance product you purchased before relying on them.
Documentation checklist
- Member name, member ID / policy number, contact information, effective cancellation month and signature; copies of account screenshots or cancellation confirmation; proof of delivery if sent by registered mail (tracking/receipt); any correspondence or confirmation numbers from phone or chat conversations; receipts of recent payments if disputing billing or requesting refunds.
Common mistakes
Common errors include failing to give the required 14‑day notice and assuming cancellation via the app or website immediately stops billing without confirming the effective date. Another frequent mistake is not retaining written confirmation or proof of delivery when sending a cancellation by mail, which complicates disputes over continued billing. Also, some customers expect an automatic refund for unused days when the provider only stops future billing; verify your contract for refund language before assuming entitlement.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (PriorityHealth.com / MyPriority) | No explicit refund stated; cancellation affects future billing periods only | Low if you provide at least 14 days’ notice and retain confirmation |
| Apple App Store | Refunds handled per Apple’s refund policy; request via Apple Support/Report a Problem | Low - Medium: cancellation is straightforward in settings; refunds require following Apple procedures |
| Google Play | Refunds handled per Google Play policy; request via Google Play Help | Low - Medium: cancellation via Play Store is straightforward; refunds follow Google’s process |
After cancelling
After you cancel, keep and store all cancellation confirmations, receipts and any mail tracking information. Monitor your bank or card statements for at least one billing cycle to ensure billing has stopped and contact your card issuer if unauthorized charges continue. If you need to dispute a charge or request a refund, follow the channel you paid through (Priority Health customer service, Apple, or Google Play). Helpful links: Priority Health MyPriority page (priorityhealth.com), Apple subscriptions help (Apple - manage subscriptions), Google Play subscriptions help (Google Play - cancel subscriptions), and the Financial Consumer Agency of Canada (FCAC).
Address
MyPriority plan administration, Priority Health, 1231 East Beltline NE, Grand Rapids, MI 49525