Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment

Prudential

Cancel PRUDENTIAL

in 30 seconds only!

To cancel Prudential,
please provide the information:
When do you want to cancel?
Canada

Cancellation service #1 in Canada

Customer avatars
Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Prudential Life Insurance | Postclic
Prudential
Via Antonio Cantore 17
00195 Roma Italy
ProviderAnnuity@prudential.com
Cancellation of Prudential contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Prudential service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Prudential
Via Antonio Cantore 17
00195 Roma , Italy
ProviderAnnuity@prudential.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Prudential: Easy Method

What is Prudential

Prudential is a large multinational financial services and insurance group with operations in multiple countries. References to "Prudential" can point to different legal entities and product lines (life insurance, workplace benefits, annuities, asset management), and publicly available, Canada‑specific cancellation or refund procedures for Prudential-branded products are limited.

How to cancel Prudential

Below is a step-by-step checklist you can follow to cancel a Prudential policy or subscription. Because public guidance for "Prudential Canada" is sparse, use your policy documents or customer communications to confirm the correct contact channel before you proceed.

  • Locate your policy number, certificate, or receipt and read the cancellation/termination section of your contract.
  • Check whether the policy was purchased via an app store (Apple App Store / Google Play) or directly from Prudential, because the cancellation route differs for in‑app purchases.
  • Contact Prudential customer service by the contact method shown on your policy (phone or email). Ask for the exact cancellation process, the person or department handling cancellations, and expected timelines.
  • If required by your policy, prepare a written cancellation request including policy number, full name, contact details, effective cancellation date, and signature.
  • Send written notice through a traceable method (email with read receipt, certified/registered mail with return receipt, or recorded courier). Keep copies of everything.
  • Request written confirmation of cancellation and ask explicitly if any refund, penalty, or administrative fee will apply and how any refund will be calculated.
  • If you bought through Apple or Google, follow the App Store / Google Play refund and subscription cancellation procedures in addition to notifying Prudential.

What happens when you cancel

When you cancel a policy the coverage typically stops either on the date you request cancellation or at the end of the paid period, depending on contract terms. Ongoing benefits, access to customer portals or mobile features, and claim rights for future events generally end after cancellation.

Pending claims or events that began before cancellation may still be subject to review under the policy terms. The insurer may retain records for regulatory or administrative reasons; you can ask how your personal data will be handled after cancellation.

Will I get a refund?

There is no explicit, publicly available Prudential Canada refund policy located in the sources reviewed. In general Canadian insurance practice, refunds - if any - are handled according to the policy terms and may be calculated on a pro‑rata or short‑rate basis and reduced by any penalties or fees. Refund availability and the amount will depend on the product type, how long the policy was in force, and whether a statutory "free‑look" or cooling-off period applies.

If you purchased via an app store, Apple or Google may have their own refund processes that apply in addition to any insurer refund. Always ask the insurer in writing how they will calculate and pay any refund, and obtain confirmation in writing.

Prudential plans and pricing

Plan / Product Price (CAD)
Individual life insurance Varies
Group workplace benefits Varies
Annuities / Retirement products Varies
Investment or savings products Varies

Your consumer rights in Canada

Consumer protections for insurance products in Canada vary by province and by product type. Common elements include the requirement for clear disclosure of contract terms, the ability to cancel with written notice, and in many cases a short "free‑look" or cooling‑off period that allows a new policyholder to cancel for a full refund within a limited time - though the length and scope of that period are not identical across provinces or insurers.

Because practices can differ and the public record did not include Prudential-specific rules for Canada, check your policy wording and contact your provincial insurance regulator or the Financial Consumer Agency of Canada for authoritative guidance on statutory rights and complaint processes.

Customer experiences

Publicly accessible customer reviews for Prudential entities accessible in Canada are limited and mixed. The verified sources available show negative feedback in some public review forums (for example, low Trustpilot scores reported in connection with Prudential plc in the accessible material), with complaints about payment handling and customer service. There were no verified positive consumer review findings in the reviewed sources for Prudential Canada specifically. Individual experiences can vary by product, local office, and the legal entity providing the contract.

Documentation checklist

  • Policy number, certificate, or contract copy
  • Proof of identity (name and address matching the policy)
  • Payment receipts or bank/credit card statements showing premium payments
  • Written cancellation request with effective date and signature
  • Proof of sending (registered mail receipt, courier tracking, email delivery/read receipt)
  • Any correspondence or case/reference numbers from customer service

Common mistakes

Common issues include failing to read the cancellation provisions in the policy (leading to missed notice periods or unexpected fees), cancelling through the wrong channel (for example cancelling the app subscription without notifying the insurer), not obtaining a written confirmation of cancellation, and not retaining proof of delivery for written notices. Another frequent error is assuming an automatic refund - refunds depend on the contract and are not guaranteed.

Comparative recap

Method Refund Difficulty
App Store (Apple) Depends on store refund policy; insurer refund unclear Medium
Google Play Depends on store refund policy; insurer refund unclear Medium
Insurer website / customer service No public policy found; may be pro‑rata/short‑rate or none Medium - High
Phone Unclear without written confirmation Medium
Registered/Certified mail (formal written notice) Unclear; provides strongest proof of notice Low - Medium

After cancelling

After you cancel, obtain and retain written confirmation that states the effective cancellation date, any refund amount and the method/timing of payment, and any remaining obligations. Monitor bank or credit card statements to confirm any refund is processed, and keep all records for at least the period required by your provincial regulator.

If you cannot obtain a satisfactory response from the insurer, contact your provincial insurance regulator or the Financial Consumer Agency of Canada for guidance. Helpful resources: Financial Consumer Agency of Canada, Insurance Bureau of Canada, and the insurer's own website or customer portal (for example, Prudential).

Address

PRUDENTIAL ITALIA S.p.A., Via Antonio Cantore 17, 00195 Roma

FAQ

To cancel your Prudential life insurance policy, locate your policy number, check the cancellation section of your contract, and contact Prudential customer service. You may need to send a written cancellation request via registered mail to ensure proof of notice.

Refunds depend on your policy terms and may be calculated on a pro-rata or short-rate basis. It's essential to ask Prudential in writing how any refund will be calculated and if any penalties apply.

When you cancel your Prudential insurance, coverage typically ends on the requested cancellation date or at the end of the paid period. Ensure you understand how this affects any pending claims.

Common mistakes include not reading the cancellation section of your policy, failing to keep proof of cancellation, and not confirming the refund process in writing. Always double-check your contract for specific requirements.

After sending your cancellation request, ask Prudential for written confirmation of the cancellation. This should include details about any refund or fees that may apply, and it's best to send your request via registered mail for proof.