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Cancel SIMPLY BUSINESS
in 30 seconds only!
Cancellation service #1 in Canada
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Simply Business service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Simply Business: Easy Method
What is Simply Business
Simply Business is an online broker that offers small-business insurance and related services, connecting customers with carriers and policies through a digital platform. It provides quote comparison, policy purchase, and customer support primarily via its website and mobile apps.
How to cancel Simply Business
- Via App Store (iOS): Cancel directly through your Apple ID subscriptions at least 24 hours before the renewal date. Apple handles subscription refunds and billing queries - see the provider guidance at how to cancel via the App Store / Google Play.
- Via Google Play (Android): Cancel either in the Simple app or from Google Play subscriptions. Google Play manages refunds for purchases made through its platform - see the same provider guidance above.
- Via the web / Simply Business website: Call Simply Business at (844) 241-6648 to request cancellation; cancellation is effective upon receipt of your notice per the terms. If you send a written cancellation, use U.S. Certified Mail, Return Receipt Requested to the legal address (see the Address section below) to create a verifiable record of delivery.
What happens when you cancel
When your cancellation is processed, your coverage will stop in accordance with the carrier’s terms and the effective date noted in the confirmation. Renewals will not be charged after cancellation takes effect, but you should retain a confirmation (email or mailed receipt) proving the cancellation date. Any policy data and account information retained by Simply Business will remain subject to their privacy and data-retention policies; request copies or deletion per those policies if needed.
Will I get a refund?
Refund eligibility varies by carrier and by how the policy or subscription was purchased. You may be eligible for a refund of any prepaid premiums for the unused portion of the policy period, but some payments are marked non-refundable at the time of purchase. If you purchased through Apple or Google Play, refunds are handled by those stores. Simply Business’ published terms do not state a 14‑day statutory refund period and direct customers to carrier or platform refund rules. Always request written confirmation of any refund decision and timing.
Simply Business plans and pricing
| Plan | Typical price (CAD) |
|---|---|
| Small-business liability / commercial insurance | Varies |
Your consumer rights in Canada
Canadian consumer protections differ by province. Some provinces include cooling-off or cancellation rights for certain contracts, dispute-resolution paths, and consumer-protection processes that may affect insurance or brokered policies. Simply Business’ terms do not enumerate Canadian statutory rights, so you should check the applicable provincial insurance legislation and consumer-protection agencies (for example, your provincial regulator) to confirm any statutory cancellation windows, complaint procedures, or remedies available to you.
Customer experiences
Many customers praise Simply Business for a user-friendly online experience, quick quoting, competitive prices, and helpful support agents who make buying coverage straightforward. Conversely, there are multiple reports of difficulties when cancelling: long hold times, being routed to sales instead of support, perceived administrative or extra charges after cancellation attempts, and occasional reports of cancellations or claims being mishandled. These mixed reviews suggest a generally efficient buying flow but some friction in cancellation and post-sale support for a subset of customers.
Documentation checklist
- Policy number and effective dates
- Account holder name, email, and phone number
- Proof of purchase or payment (receipt, credit card statement)
- Written cancellation request (email or signed letter) and requested cancellation effective date
- Return-receipt or confirmation of delivery if mailing, and request for written confirmation of cancellation/refund from Simply Business or carrier
Common mistakes
Customers commonly assume an in-app cancellation equals a carrier cancellation; with Apple/Google purchases the store must be cancelled through the Apple ID or Google Play interface. Another frequent issue is relying on a verbal confirmation without obtaining written confirmation - this can cause disputes over the cancellation effective date and any charges. Some expect automatic statutory refunds (for example, a 14‑day refund) even though Simply Business’ terms do not state such a right. Finally, not recording or sending cancellations via a verifiable method (certified mail or documented email) increases the risk of delays or disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple | Low - cancel via Apple ID subscriptions; timing rules apply |
| Google Play (Android) | Refunds handled by Google Play | Low - cancel via Google Play subscriptions or app |
| Web / Phone / Mail | Varies by carrier; unused prepaid premiums may be refundable; some payments non-refundable | Medium - High - reports of hold times and administrative issues; use documented delivery methods |
After cancelling
After you cancel, retain all confirmation emails, screenshots of account status, and any return-receipt documentation. If a refund is due, note the carrier or platform handling it and track the expected timeline. For unresolved issues, escalate with Simply Business support, involve your payment provider if a billing dispute exists, and consult your provincial insurance regulator or consumer protection office if you believe legal rights were not respected. For additional support and guidance see the provider cancellation article at how to cancel via the App Store / Google Play and Simply Business’ terms at Simply Business terms and conditions. For customer reviews, see Trustpilot.
Address
Simply Business, LLC, Attn: Legal Department, 53 State Street, 19th Floor, Boston, MA 02109