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I hereby notify you of my decision to terminate the contract relating to the Teco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Teco: Easy Method
What is Teco
Teco is a subscription service operated by Teco S.r.l. that offers environmental impact products and marketing support for businesses, including tree planting and ocean plastic removal tied to subscription plans. It provides tiered monthly plans with different features such as marketing materials, support levels, and impact guarantees.
How to cancel Teco
- Check your account: log in to the Teco dashboard and look for a subscription or billing section to cancel directly from your account settings; save screenshots of the cancellation confirmation.
- If you cannot cancel online: email Teco support describing your cancellation request, include your account email, subscription plan, date of last payment and a clear "Request to cancel subscription" subject; keep copies of sent messages and replies.
- Send a formal written cancellation if required or if other attempts fail: send a registered letter with return receipt (raccomandata A/R) to Teco S.r.l., Via Sandro Pertini n.39/41, 25050 Provaglio d'Iseo (BS), Italia, declaring your intent to terminate the subscription and requesting written confirmation; retain the postal tracking and receipt.
- If payments continue after confirmed cancellation: contact your Canadian card issuer or payment provider to request a stop or dispute for future/unauthorized charges and provide evidence of your cancellation attempts.
What happens when you cancel
When you cancel, access to features tied to your active plan typically ends at the end of the current billing period unless the provider specifies immediate termination. Any marketing materials or directory placements provided during your active subscription may be removed according to Teco's terms.
Teco should stop automatic renewals after a confirmed cancellation, but you should keep written confirmation. Your account data and transaction history are generally retained by the provider for record-keeping and legal purposes; ask Teco for details or to request deletion if you need data removed, noting that different rules apply for retention and deletion requests.
Will I get a refund?
Refunds depend on Teco's stated refund policy and the timing of your cancellation. Many subscription services offer prorated refunds only in specific circumstances, while others do not refund past billing periods. If you cancel shortly after a renewal, check Teco's terms and request a refund in writing.
Exceptions that may support a refund request include billing errors, double charges, or failure to deliver contracted services. If Teco declines a refund and you believe the charge was unauthorized or the service was not provided as promised, you can raise a dispute with your card issuer or file a complaint with Canadian consumer protection authorities.
Teco plans and pricing
| Plan | Price | Period | Features |
| Seed | US$0.00 | Monthly | Starter plan, 20 trees planted one-time, basic features |
| Grow | US$47.00 | Monthly | Plant 80 trees/month, remove 2 kg ocean plastic, basic marketing materials, enhanced support, ROI guarantee |
| Bloom | US$147.00 | Monthly | Plant 250 trees/month, remove 6.25 kg ocean plastic, advanced marketing materials, directory listing, priority support, ROI guarantee |
| Harvest | US$347.00 | Monthly | Plant 600 trees/month, remove 15 kg ocean plastic, premium marketing content, directory listing, partner exposure, support different sustainable projects each month, VIP support, ROI guarantee |
Note: Prices are listed in USD only. No official CAD prices for Teco plans in Canada were found for 2024/2025.
Your consumer rights in Canada
Canadian consumer protection is governed by federal and provincial laws. Your rights around cancellations, refunds and unfair business practices vary by province; for example, provinces have consumer protection statutes that address automatic renewals, disclosure requirements and refund obligations. If a company does not honour its advertised promises or engages in misleading practices, you can file complaints with provincial consumer protection offices and the federal Competition Bureau.
If you paid by credit card, you also have the option to contact your card issuer to dispute charges for services you cancelled or did not receive. Time limits and procedures differ by issuer and province, so act promptly and keep copies of all relevant communications and documentation.
Customer experiences
Public feedback about Teco tends to highlight positive aspects such as visible environmental impact claims (tree planting, plastic removal) and the availability of marketing materials that some customers find useful. Users often appreciate higher-tier services for added support and visibility.
On the other hand, some customers report difficulty locating clear cancellation steps or delays in receiving written confirmation. Billing misunderstandings can occur when pricing is displayed only in USD or when automatic renewals are not clearly communicated. These mixed experiences underline the value of documenting every step when cancelling.
Documentation checklist
- Account email and username, subscription plan name, invoice numbers and dates, last payment amount and method.
- Copies/screenshots of account subscription page, cancellation attempts, and any automated confirmations or error messages.
- Copies of emails sent to and received from Teco support, and the registered mail receipt/tracking if you send a raccomandata A/R.
- Payment receipts or bank/card statements showing charges; note the last four digits of the payment card used.
Common mistakes
Users often assume that clicking “remove payment method” or deleting an app automatically cancels the subscription; it usually does not. For example, uninstalling an app but leaving the subscription active in the account will not stop billing. Another common error is failing to obtain written confirmation - if you cancel by phone or a generic support chat, ask for a confirmation email and save it.
Timing mistakes are frequent: cancelling in the middle of a billing cycle may not trigger a refund and may only stop future renewals. Also, relying solely on verbal assurances or social media messages without documented requests and timestamps makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
| Online account cancellation | Possible depending on timing and policy | Low |
| Email support request | Possible; depends on provider response and documentation | Medium |
| Registered mail (raccomandata A/R) to company address | May improve proof of notice; refund still subject to policy | Medium to high |
| Payment dispute with card issuer | Possible for unauthorized or unfulfilled charges | High (requires evidence and time) |
After cancelling
After you cancel, keep all confirmation emails, postal receipts and account screenshots. Monitor your payment method for unexpected charges for at least one or two billing cycles and be prepared to use your documentation if you need to dispute further charges. If you encounter problems, contact the relevant Canadian authorities or your payment provider.
Helpful resources: Government of Canada consumer information https://www.canada.ca/en/services/consumer.html, Competition Bureau guidance https://www.competitionbureau.gc.ca, and the Financial Consumer Agency of Canada https://www.canada.ca/en/financial-consumer-agency.html. Use these resources for guidance on filing complaints, understanding provincial rules and navigating payment disputes.
Address
Teco S.r.l., Via Sandro Pertini n.39/41, 25050 Provaglio d'Iseo (BS), Italia