Cancellation service N°1 in San Marino
Contract number:
To the attention of:
Cancellation Department – Usenet.Nl
Via XXV Marzo 4
47895 Domagnano
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Usenet.Nl service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Usenet.Nl: Easy Method
What is Usenet.Nl
Usenet.Nl is a commercial Usenet service provider that offers access to newsgroups, retention of posts, SSL-encrypted connections and a bundled newsreader. It sells subscription plans (monthly and annual) that combine a fixed high-speed allowance with a flat-rate slower bandwidth tier and provides support for subscribers.
The service is operated from San Marino and the Usenet.Nl website displays prices in euros; many customers in Canada pay in CAD after currency conversion by their payment processor.
How to cancel Usenet.Nl
Before starting, sign into your Usenet.Nl account and review the terms of service and billing cycle so you know when renewal occurs and what refund rules may apply. If you prefer formal proof of notice, Usenet.Nl’s business address can be used to send a registered letter. If you need a record of correspondence, use email and keep copies.
- Sign in at the Usenet.Nl account area and look for subscription or billing settings; attempt an in‑account cancellation or disable auto‑renew.
- If no self‑service option is available or you want confirmation, open a support ticket or send an email to Usenet.Nl’s support address found on their website; request cancellation, include your account name and invoice number, and ask for written confirmation.
- If you require proof of delivery or the provider does not respond, send a signed registered letter (raccomandata A/R) to the business address: Via XXV Marzo 4, 47895 Domagnano, San Marino, and keep the postal receipt.
- After submitting your request, monitor your email for a cancellation confirmation and retain all correspondence and receipts.
What happens when you cancel
Cancellation normally stops future renewals and terminates access at the end of the paid billing period unless the provider’s terms state otherwise. You should remain able to use the service for the remainder of any prepaid time; immediate termination may occur only if specified in the terms or for breach of rules.
Data retention and account information policies vary: downloaded content is not recoverable from the provider after your access ends, and account settings or stored preferences may be deleted. Always export or note any information you need before cancellation.
Will I get a refund?
Refund entitlement depends on Usenet.Nl’s published terms and the timing of your cancellation. Many digital subscription services limit refunds or offer prorated refunds only in specific circumstances; others issue refunds for unused full periods if requested promptly. Exceptions can include billing errors, duplicate payments, or situations covered by consumer protection laws.
If you believe you are owed a refund, request it in writing from support and keep proof. If the provider refuses and you paid by credit card, you may also contact your card issuer to discuss a dispute, subject to your bank’s rules and time limits. For clarity on what applies to your case, consult the Usenet.Nl terms and your payment agreement.
Usenet.Nl plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Compact (monthly) | CA$19.30 | Monthly | High speed 35 GB/month, 600 GB flat‑rate at up to 2 Mbit/s, ~635 GB total download, free newsreader, premium support, >100,000 newsgroups, ~30,000‑day retention, SSL encryption |
| Relax (annual) | CA$160.90 | Annual | Same features as Compact, billed annually with ~30% discount (≈€8.33/month equivalent) |
Your consumer rights in Canada
Canadian consumers are protected from deceptive business practices under federal and provincial laws. The Competition Bureau enforces rules against false or misleading representations; if advertising or billing is misleading you can file a complaint with the Competition Bureau. Provincial consumer protection agencies handle certain contract and refund disputes for residents of their provinces.
If you paid by credit card, your card issuer’s dispute or chargeback process may offer a remedy for unauthorized charges or billing mistakes. For guidance see the Government of Canada consumer pages and the Competition Bureau: Canada - Consumer Protection and Competition Bureau. For payment card disputes see the Financial Consumer Agency of Canada: FCAC.
Customer experiences
Public reports from users generally highlight strengths such as long retention, wide newsgroup coverage, and bundled tools or support. Some customers find the pricing reasonable for the retention and service level, while others find the upfront annual cost high compared with competitors. Experiences with cancellation and refunds are mixed: many report straightforward self‑service cancellation, while others needed to contact support or send formal notices to confirm termination.
Because experiences vary, keep records of your cancellation attempt and confirmation to avoid disputes.
Documentation checklist
- Account username/email and customer or invoice number
- Date and method of cancellation request (screenshots or copies)
- Payment receipts, bank or card statements showing charges
- Any support tickets, email replies, and confirmation messages
- Registered mail receipt or tracking number if you sent postal notice
Common mistakes
One frequent mistake is assuming cancellation is complete without receiving written confirmation; always wait for an explicit confirmation or a change in your account billing status. Another is missing timing: cancelling after the renewal date could mean you are charged for the next period. A third common issue is not removing saved payment methods - if the provider retains card details and auto‑renewal is not properly disabled, further charges may occur.
Example: a customer disables service in the account but does not save the confirmation email; when billed at renewal they had no proof and needed to escalate with their bank. Always keep dated evidence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Depends on Usenet.Nl terms; may stop renewal immediately but refunds vary | Easy |
| Support email / ticket | Possible; gives a written request which may help secure a refund if eligible | Moderate |
| Registered letter to business address | May improve chances of resolution and provides legal proof of notice | Moderate - High |
| Payment‑provider dispute / chargeback | Possible for unauthorized or incorrect charges subject to issuer rules | High (time limits and documentation required) |
After cancelling
After cancellation, confirm you have received written confirmation and check that auto‑renewal is disabled and no further charges appear on your card. If you were charged in error after cancellation, contact Usenet.Nl support first and, if unresolved, your payment provider or card issuer.
For account access, support and contact pages start at the Usenet.Nl home page: Usenet.Nl. For Canadian consumer guidance and dispute procedures refer to the Government of Canada consumer pages and the Competition Bureau linked earlier.
Address
Usenet.Nl - Via XXV Marzo 4, 47895 Domagnano, San Marino