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Flow

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Canada

Cancellation service #1 in Canada

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Flow Subscription | Postclic
Flow
PO Box 31039 RPO Thunderbird
V1M 0A9 Langley Canada
help@flow.io
Cancellation of Flow contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Flow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Flow
PO Box 31039 RPO Thunderbird
V1M 0A9 Langley , Canada
help@flow.io
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Flow. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Flow: Easy Method

What is Flow

Flow is a note‑taking and drawing app that offers subscription plans for monthly or annual access to premium features. It is distributed for web, iOS (App Store) and Android (Google Play) and provides a 30‑day free trial for new users.

How to cancel Flow

  • Web (direct subscription): Sign in to your Flow account, open your account or billing/subscription settings, and choose the option to cancel. Cancellation generally takes effect at the end of your current billing period and you keep access until then. No refunds are issued for the unused portion. (See Flow Terms/FAQ.)
  • iOS (App Store): Open Settings on your iPhone or iPad → tap your name → Subscriptions → select the Flow subscription → Cancel Subscription. Deleting the app does not cancel the subscription. For details see Apple Support.
  • Android (Google Play): Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → select Flow → Cancel Subscription. For guidance see Google Play Help.

What happens when you cancel

When you cancel a web subscription, the cancellation typically takes effect at the end of the current billing period. You will retain access to premium features until that date; the subscription will not renew thereafter. For in‑app subscriptions through Apple or Google Play, cancelling through the platform stops future renewals but access usually continues until the end of the paid period as managed by Apple/Google. Flow does not issue pro‑rata refunds for unused time when cancellation is processed.

Will I get a refund?

Flow offers a 30‑day free trial (no credit card required) - if you cancel before the trial ends you will not be charged. Once a trial ends and billing occurs, Flow’s stated policy is that refunds are not provided for any portion of a subscription period, except in limited, exceptional cases noted by Flow. There is no specific, separate 14‑day statutory right of withdrawal described in Flow’s published policy; refunds for in‑app purchases must be requested from Apple or Google according to their refund processes.

Flow plans and pricing

Plan Price Period Features
Monthly Membership C$2.99 Monthly Not specified
Annual Membership C$19.49 Annual Not specified
Bonobo Bundle (Annual) C$31.99 Annual Not specified
Bonobo Bundle (Annual Family) C$51.99 Annual Not specified
Moleskine Studio Bundle C$31.99 Annual Not specified
Moleskine Studio Family Bundle C$51.99 Annual Not specified

Your consumer rights in Canada

Under Canadian consumer protection practices, you may cancel subscriptions as allowed by the seller and by the platform used to purchase them. For web subscriptions, Flow’s terms state that you can cancel at any time but that no refunds are provided once billed. For in‑app purchases, refunds and dispute resolution for billing are handled by Apple or Google Play according to their policies. If you believe a charge is erroneous or you have an unresolved consumer complaint, you can contact the platform, your payment provider, or provincial consumer protection offices for advice on next steps.

Customer experiences

Public reviews for Flow show a mix but trend negative on some review platforms. Some customers report issues with reliability, customer support responsiveness, unexpected or erroneous charges, and difficulty resolving billing or technical problems. Other users appreciate the app’s note‑taking and drawing functionality. Use these varied reports to set expectations: cancellation is straightforward in most cases, but contacting support or disputing charges has reportedly been difficult for some users.

Documentation checklist

  • Account email and username used with Flow
  • Order confirmation or receipt showing subscription start/renewal date
  • Screenshot of the subscription entry in Apple/Google/Flow billing settings (if applicable)
  • Date you cancelled and any cancellation confirmation message or screenshot
  • Payment method statement showing the charge (card, PayPal, bank)
  • If sending a written cancellation, a copy of the letter and proof of registered mail (see address below)

Common mistakes

Common errors include assuming deleting the app cancels the subscription (it does not), cancelling the wrong account when multiple Apple/Google accounts are used on one device, and missing the trial end date - especially when the trial requires no payment details. Another frequent issue is attempting to obtain a pro‑rata refund after a billing period; Flow’s policy indicates refunds generally aren’t provided once charged, so planning cancellations before renewal is important.

Comparative recap

Method Refund Difficulty
Web (direct subscription) No refunds after billing; cancel anytime and access continues to period end Low
iOS (App Store) Refunds must be requested from Apple; Flow does not control App Store refunds Medium
Android (Google Play) Refunds must be requested from Google Play; Flow does not control Play refunds Medium

After cancelling

After you cancel, keep the confirmation message or screenshot and monitor your payment method to ensure no further charges occur. If you were billed in error, contact Flow support and the platform used for purchase (Apple or Google) and retain documentation of your communications. For App Store issues see Apple purchase and refund support. For Google Play billing support see Google Play refunds. For general Canadian consumer guidance consider visiting the Government of Canada consumer information pages: Canada.ca - Consumers.

Address

For written correspondence or to send a cancellation letter by registered mail (recommended if you need proof), use:

PO Box 31039 RPO Thunderbird, Langley, BC V1M 0A9, Canada

Similar cancellation services

FAQ

To cancel your Flow subscription on the web, sign in to your Flow account, navigate to your account or billing settings, and select the option to cancel. Remember, cancellation takes effect at the end of your current billing period.

Flow does not provide refunds for any portion of a subscription period after the trial ends. If you cancel after the trial, you will retain access until the end of the billing cycle but will not receive a refund.

To cancel your Flow subscription on iOS, open Settings on your device, tap your name, go to Subscriptions, select Flow, and then choose Cancel Subscription. Deleting the app does not cancel the subscription.

When you cancel your Flow subscription, you will keep access to premium features until the end of your current billing period. The subscription will not renew after that.

In Canada, you have the right to cancel your subscription as per the seller's terms. Flow's policy states that you can cancel anytime, but no refunds are provided once billed. For in-app purchases, refunds must be requested from Apple or Google.