Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel VISIBLE
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Visible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Visible: Easy Method
What is Visible
Visible is a low‑cost mobile service that offers unlimited talk, text and data on a nationwide network, with plan tiers that add faster data, video quality, hotspot speeds and international features. It is primarily managed through a mobile app and online account tools rather than traditional phone‑based customer service.
How to cancel Visible
- If you purchased via the Visible app (iOS or Android): open the Visible app and go to Profile → My Account → Manage my membership → Cancel membership. You must complete cancellation in the app before the next renewal; deleting the app will not stop renewals. You will retain service until the end of your current billing cycle. (Visible Help Center - Cancel membership)
- If your subscription was purchased through the Apple App Store or Google Play: cancel the subscription through your Apple or Google account subscription management (the Visible app cannot cancel store‑billed in‑app subscriptions). See your platform’s subscription settings for steps. (How to view/cancel in‑app subscriptions)
- If you are moving (porting) your phone number to another carrier: do not cancel Visible before the port completes. Start the port with your new carrier and Visible will auto‑cancel your Visible account after the port finishes. Canceling first can cause you to lose your number or be billed incorrectly. (Porting guidance)
What happens when you cancel
When you cancel correctly through the app or via the store, you will retain service until the end of the current billing cycle and then your subscription will stop renewing. Cancelling does not typically terminate service immediately unless you request immediate deactivation; Visible removes recurring charges at the end of the period you’ve already paid for. If you cancel while a port is in progress, it can interrupt the transfer of your number, so always allow porting to complete before cancelling. Device purchases and service are handled separately: returning a device does not automatically cancel your service.
Will I get a refund?
Visible’s Terms & Conditions state that once service is activated, refunds for payments made are not issued. That means recurring plan charges are generally non‑refundable after activation. There are limited exceptions for device returns: devices bought from Visible may be returned within 14 days in like‑new condition for a refund of the device purchase once Visible receives and processes the return, but that return does not automatically cancel or refund service charges. If you believe you were incorrectly billed (for example, charged after you cancelled), you can contact support and/or your payment provider to dispute the charge. (Visible Terms & Conditions, Visible Returns Policy)
Visible plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Visible (Base) - monthly | C$33.75 | Monthly | Unlimited data, talk & text, 5 Mbps hotspot, taxes & fees included |
| Visible (Base) - annual | C$371.25 | Annual | Same features, billed yearly |
| Visible+ - monthly | C$47.25 | Monthly | Premium data, 10 Mbps hotspot, 1080p video, roaming/txt/call in MX & CA |
| Visible+ - annual | C$506.25 | Annual | Same features, billed yearly |
| Visible+ Pro - monthly | C$60.75 | Monthly | All Visible+ features plus smartwatch line, 4K video, faster hotspot |
| Visible+ Pro - annual | C$607.50 | Annual | Same features, billed yearly |
| Visible (Base) - promo (SWITCH26) | C$25.65 | Monthly | Base plan with 26‑month discount |
| Visible+ - promo (SWITCH26) | C$35.10 | Monthly | Visible+ plan with 26‑month discount |
| Visible+ Pro - promo (SWITCH26) | C$44.55 | Monthly | Visible+ Pro with 26‑month discount |
| Visible+ Pro - Cyber Monday 2025 | C$303.75 | Annual (≈C$25.31/mo) | 50% off annual Visible+ Pro |
Your consumer rights in Canada
Under Canadian consumer protection laws, you have rights over recurring digital subscriptions and over returns for goods bought online. Service providers can include "no refunds" terms for already‑provided service so long as those terms are clearly disclosed; Visible’s Terms & Conditions state no refunds after activation. For device purchases, short return windows (Visible’s 14‑day return policy) are generally consistent with provincial consumer rules that require fair return or refund processes for online purchases. If you encounter unexpected or excessive roaming charges, abrupt service termination, or billing errors, you may raise a dispute with your payment provider, contact provincial consumer protection offices, or file complaints with relevant agencies if you believe terms are unfair or practices are unconscionable.
Customer experiences
Reviews are mixed. Many customers praise Visible’s affordability, straightforward signup and value (unlimited data and hotspot allowances), and report it being easier to switch compared with major carriers. Some users in less urban areas note acceptable or improved signal compared with previous providers. On the other hand, common complaints include the lack of phone‑based customer service (Visible is chat‑centric), problems or delays when porting numbers, billing difficulties when trying to cancel, and reports of slow data speeds for some Canadian users or service loss tied to roaming. For user‑reported issues and broader sentiment, see community reviews and forums. (Trustpilot, Reddit)
Documentation checklist
- Account email and password (for app or online login)
- Proof of purchase or billing statement showing recent charge(s)
- Phone number and last four of the account payment method or account number (if applicable)
- If porting: your new carrier’s port request confirmation and the account details required by the new carrier
- If returning a device: original order number, device serial/IMEI, and photos/packaging to meet the 14‑day like‑new return policy
Common mistakes
Common pitfalls include deleting the Visible app without cancelling the membership - doing that does not stop renewals - and attempting to cancel before a port completes, which can cause loss of your phone number and billing complications. Another frequent mistake is assuming a device return automatically ends service; device refunds and service cancellations are separate processes. Finally, trying to cancel an in‑app subscription via Visible when it was billed through Apple or Google will not stop the store’s recurring charge - you must manage that subscription in the App Store or Google Play settings.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel in Visible app | No (Visible Terms state no refunds for activated service) | Easy - cancel via Profile → My Account → Manage my membership → Cancel membership |
| Cancel via Apple App Store / Google Play | No (Visible’s no‑refund policy applies to service; store refunds are subject to Apple/Google policies) | Moderate - must cancel subscription in your store account settings; Visible app cannot do this for you |
| Port number to new carrier | No (account auto‑cancels after port; service charges are generally non‑refundable) | Moderate to high - ensure you do not cancel before port completes to avoid losing the number or being billed |
After cancelling
After you complete cancellation, keep records: save confirmation screenshots or emails showing the cancellation and your final billing date. If you returned a device, keep the courier tracking and Visible’s return confirmation until your refund posts. If you notice unexpected charges after cancellation, contact Visible support via the app chat and your payment provider to dispute the charge. For support and policy details, use Visible’s help pages: Cancel membership, Terms & Conditions, and Returns Policy.
Address
Visible, Attn: Customer Service, 1200 17th Street, Denver, CO 80202, United States of America