Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fender Play service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Fender Play: Easy Method
What is Fender Play
Fender Play is a subscription-based online guitar, bass and ukulele lesson platform from Fender Musical Instruments Corporation that provides guided lessons, song tutorials and learning paths for beginners and intermediate players. It delivers video lessons, progress tracking and practice tools through web and mobile apps.
How to cancel Fender Play
- Web subscription (PC/Mac or mobile web): Log into Fender Play, open My Account → Billing, click “Cancel Auto‑Renew” and confirm; your subscription remains active until the end of the current billing cycle. See Fender Play cancellation instructions.
- iOS (App Store): On your iPhone or iPad open Settings → your name → Subscriptions → locate Fender Play → tap “Cancel Trial” or “Cancel Subscription” and confirm; access continues until the billing cycle ends. See Fender Play cancellation instructions.
- Android (Google Play): Open the Google Play Store → Account → Subscriptions → find Fender Play → tap Manage → choose “Cancel Subscription”; subscription stops at the end of the current billing cycle. See Fender Play cancellation instructions.
What happens when you cancel
When you cancel a Fender Play subscription, auto‑renewal is turned off and you retain access to the service until the end of your current paid billing cycle (or until the end of the free trial if you cancel during the trial period). Cancellation does not typically delete your account or learning progress; your account data and lesson progress are usually retained so you can resume if you re‑subscribe. If you need data removed, contact Fender customer support directly for account deletion options.
Will I get a refund?
Fender Play’s stated policy is that “all sales are final” and the company does not typically grant refunds for subscriptions. Free trials (7 days for monthly, 14 days for annual at the time of signup) allow you to cancel during the trial and avoid any charge; cancelling during a trial preserves access until the trial expires and no payment is taken. If you were charged without your consent or if billing information was unclear, you can raise a dispute with your payment provider or card issuer; app stores (Apple/Google) also have their own refund/report systems that you can use to request a refund, but those are subject to the store’s review and are not guaranteed. See Fender’s free trial FAQ: Free Trial FAQs and third‑party discussion of refund options: GuitarChalk, JoinChargeback.
Fender Play plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly Plan (via App Store Canada) | C$13.49 | Monthly | Full access to Fender Play content; billed through Apple App Store Canada |
| Annual Plan (via App Store Canada) | C$116.99 | Annual | Full access to Fender Play content; billed through Apple App Store Canada |
Your consumer rights in Canada
Canadian consumer protections provide some rights for online purchases, but digital subscription services that begin providing access immediately are often treated differently than goods shipped or delayed services. A general 14‑day “cooling‑off” rule applies in some consumer contexts but typically does not obligate refunds once a digital service has begun with the consumer’s consent. Fender Play’s “no refunds” stance aligns with common digital‑service practices and is likely valid under Canadian rules. If a charge was made without clear consent or the terms were not disclosed, you can dispute the charge through your payment card issuer or bank under Canadian chargeback processes; for app store purchases, you can also request a refund via Apple or Google’s support channels.
Customer experiences
User reviews are mixed. Many users praise Fender Play’s user‑friendly interface, structured lesson flow and high app ratings in stores, noting it’s a good fit for beginners following a clear, step‑by‑step pathway. Other users on forums and social platforms have criticized the program as too prescriptive, lacking depth for more advanced learners, or inconsistent in lesson sequencing and customer support responsiveness. Overall, experiences vary by learning goals, prior musical background and expectations.
Documentation checklist
- Account email/username and subscription confirmation (receipt or order number)
- Screenshots of billing charges or renewal notices
- Date you cancelled (screenshot/confirmation of cancellation) and method used (web, Apple, Google)
- Free trial start/end dates (if applicable) and proof of cancellation within trial
- Communication records with Fender support (emails, support tickets)
- Proof of payment (bank/credit card statement) if you plan to dispute a charge
- If sending a written cancellation, use registered mail for proof of delivery and keep the tracking/receipt
Common mistakes
Common errors include attempting to cancel via the app when the subscription was purchased through the web (or vice versa), which leaves the auto‑renewal active because the purchase must be cancelled through the original billing channel (web, Apple App Store or Google Play). Another frequent mistake is assuming cancelling will trigger a refund; Fender’s policy generally does not provide refunds, so cancelling stops future billing but does not usually return past payments. Users also sometimes forget to check which email/account was used to subscribe, so the subscription remains active on another account.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web subscription (Fender Play account) | No (Fender policy: all sales final; cancel stops renewal) | Easy to cancel; refunds unlikely |
| iOS (App Store) | No from Fender; Apple may consider refund requests via its system but not guaranteed | Easy to cancel via Settings; refund request via Apple = moderate |
| Android (Google Play) | No from Fender; Google may consider refund requests via Play Store policies | Easy to cancel via Play Store; refund request via Google = moderate |
| Bank/credit‑card dispute (chargeback) | Possible if you can show improper charge or lack of consent | Harder - time consuming and requires evidence |
After cancelling
After you cancel, keep copies of cancellation confirmations and any related billing statements. If you bought via Apple or Google, confirm cancellation in the respective subscriptions area and check your next statement to ensure no further charges occur. If you need further help, start with Fender’s support page on cancellations: How do I cancel my subscription? and Fender’s free trial FAQ: Free Trial FAQs. For app‑store refund requests use Apple’s subscription support (manage subscriptions) at Apple Subscriptions and Google’s help pages for refunds in the Play Store at Google Play refunds. If you suspect unauthorized billing, contact your bank or card issuer promptly to discuss dispute or chargeback options.
Address
Fender Musical Instruments Corporation
Attn: Consumer Relations Dept.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255 USA