Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fit Radio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Fit Radio: Easy Method
What is Fit Radio
Fit Radio is a subscription-based music and coaching app aimed at workouts and fitness classes, offering DJ-curated mixes, guided workouts, and playlists designed to motivate exercise. It is available on iOS, Android and via web sign-up, and offers tiers for personal use, coaches and commercial/gym deployment.
How to cancel Fit Radio
- App Store (iOS): Open Settings → your Apple ID → Subscriptions → select Fit Radio → Cancel Subscription. Cancel at least 24 hours before the renewal date; Apple handles the subscription and Fit Radio cannot cancel App Store subscriptions for you. For the app page see Fit Radio on the App Store.
- Google Play (Android): Open the Google Play app → Payments & subscriptions → Subscriptions → select Fit Radio → Cancel. Cancel at least 24 hours prior to billing to avoid auto-renewal. A third‑party guide is available at How to cancel Fit Radio (guide).
- Web / other billing providers: If you subscribed via the website or another billing provider (Amazon, Stripe, etc.), cancel through that billing provider’s subscription/billing portal. Fit Radio’s support cannot directly cancel provider-managed subscriptions for you; see troubleshooting at Fit Radio troubleshooting.
What happens when you cancel
Cancelling stops future automatic renewals. After cancellation you typically retain access to Fit Radio for the remainder of the paid billing period (until the subscription expiry). For subscriptions managed by Apple or Google, their systems control cancellation timing and access; Apple’s policies note some actions (e.g., changes during an active billing period) follow Apple’s rules. Records of the cancellation and receipts are kept by the billing provider and by Fit Radio for account/billing history.
Will I get a refund?
Fit Radio’s published policy states “All sales are final and are not subject to refunds.” The company cites music licensing agreements as a reason refunds are not offered, and advises cancelling at least 24 hours before renewal to avoid charges. If you believe you have exceptional grounds (billing error, unauthorized charge), you can contact the billing provider (Apple, Google, your card issuer) to request a refund or file a dispute, but Fit Radio’s terms do not commit to issuing refunds and there is no published 14‑day refund right in their terms for Canadian consumers.
Fit Radio plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Personal (official upgrade page) | Approximately US$9.99/mo | Monthly | Thousands of mixes, guided workouts, no commercials |
| Coach Pro (official upgrade page) | Approximately US$19.99/mo | Monthly | All Personal features plus exclusive mixes for fitness classes, commercial use license |
| Gyms Pro (official upgrade page) | Approximately US$49.99/mo | Monthly | Full commercial-use tier with unlimited listening for gyms |
| TOS-mentioned membership | US$5.99/mo (currency unspecified) | Monthly | Includes features plus coaching/motivation (per TOS) |
| Alternate blogger-reported rates | US$2.15/week (~US$27.99/quarter) or US$59.99 annual | Quarterly / Annual | Standard subscription access (assumed ad-free and full features) |
Your consumer rights in Canada
Canadian consumers have statutory protections under federal and provincial consumer protection laws that can apply where a service is defective, misrepresented, or not delivered as promised. Fit Radio’s terms state “All sales are final,” but such contractual disclaimers do not always defeat statutory rights. Rights and remedies vary by province (for example, Quebec has strong consumer protections); you may be able to pursue complaints with your provincial consumer protection office, seek chargeback via your card issuer, or use Apple/Google dispute processes if the charge was processed through them.
Customer experiences
Many users praise Fit Radio’s DJ‑curated mixes, motivational coaching features and high App Store rating (around 4.8/5), with positive anecdotes about improved workouts. At the same time, recurring complaints include unexpected auto‑renewal charges and difficulty obtaining refunds, intermittent technical problems with Apple Watch syncing or playlist loading, and some users finding playlists repetitive or poorly edited. Reviews indicate good fitness-focused features but mixed experiences on billing and technical reliability.
Documentation checklist
- Receipt or order confirmation showing purchase date and amount
- Screenshots of the subscription page in App Store/Google Play or web billing provider showing active subscription
- Date and time of the renewal charge on your bank/credit card statement
- Any email correspondence or support tickets with Fit Radio and reply timestamps
- Last four digits of the card used and the payment processor name (Apple, Google, Stripe, etc.)
Common mistakes
Common errors include deleting the app but not cancelling the subscription (app deletion does not stop billing), waiting until the renewal date or less than 24 hours before renewal to cancel (which can leave you charged for the next period), and contacting Fit Radio support for refunds when the purchase was handled by Apple or Google - those platforms must often be the starting point for subscription cancellation and refund requests. People also sometimes assume a “trial” auto‑converts without noticing the renewal date; always check the subscription details in the provider portal.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Fit Radio: no refunds per terms; request refund/dispute via Apple (possible but not guaranteed) | Cancel: Easy. Refund/dispute: Difficult/Varies |
| Google Play (Android) | Fit Radio: no refunds per terms; request refund/dispute via Google Play (possible but not guaranteed) | Cancel: Easy. Refund/dispute: Difficult/Varies |
| Web / other billing provider (Stripe, Amazon, etc.) | Fit Radio: no refunds per terms; disputes handled through the billing provider or card issuer | Cancel: Moderate (via provider portal). Refund/dispute: Difficult/Depends on provider |
After cancelling
After you cancel, keep your cancellation confirmation and any receipts. If you were charged in error or within a short window after attempting to cancel, contact the billing provider (Apple Support, Google Play Help, or your card issuer) and provide the documentation checklist items. For Fit Radio policy and troubleshooting, refer to their terms and help pages: Fit Radio Terms of Service and Fit Radio troubleshooting. For the App Store listing see Fit Radio on the App Store, and for a third‑party cancellation guide see How to cancel Fit Radio (guide).
Address
FITRADIO LLC
10 Roswell Street, Suite 212, Alpharetta, Georgia 30009, United States