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Guitartuna

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How to Cancel Guitar Tuna Subscription | Postclic
Guitartuna
Siltasaarenkatu 16
00530 Helsinki Finland
support@guitartuna.com
Cancellation of Guitartuna contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Guitartuna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Guitartuna
Siltasaarenkatu 16
00530 Helsinki , Finland
support@guitartuna.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Guitartuna: Easy Method

What is Guitartuna

GuitarTuna is a mobile app (developed by Yousician/Ovelin) that provides a guitar and instrument tuner, tuning tools, tabs, and training features. It is offered as a free app with optional paid subscription tiers that unlock additional tools, lesson content and ad-free use.

The app is distributed through multiple platforms (Apple App Store, Google Play) and directly via the GuitarTuna / Yousician website; purchase and cancellation rules depend on where you subscribed.

How to cancel GuitarTuna

  • Apple App Store (iPhone/iPad, Mac App Store, or iTunes on Windows): Open your Apple subscriptions in device settings or at Apple's subscriptions support, find GuitarTuna / Yousician and choose Cancel Subscription. Note: uninstalling the app or deleting your GuitarTuna account does not cancel an App Store subscription. See GuitarTuna help: How to cancel your GuitarTuna subscription.
  • Google Play (Android or web): Open Google Play → Subscriptions (or go to play.google.com/subscriptions), locate the GuitarTuna subscription and Cancel. Uninstalling the app or deleting your GuitarTuna account will not stop Google Play auto-renewals. See GuitarTuna help: How to cancel your GuitarTuna subscription.
  • Website (GuitarTuna / Yousician direct purchase): Log into your account at the GuitarTuna / Yousician website, go to Membership (or Billing) and select Cancel subscription. Follow on-screen steps and keep a confirmation screenshot or email. See GuitarTuna help: How to cancel your GuitarTuna subscription.

What happens when you cancel

When you cancel a subscription it will generally remain active until the end of the current billing period; you keep access to paid features until that expiry date but the subscription will not auto-renew afterwards. The exact behavior and the moment billing stops may vary by platform (App Store or Google Play may handle renewal and access differently).

Cancelling through a platform does not automatically delete your GuitarTuna account or personal data. If you want your account and associated data removed, request account deletion separately through the app or website settings or contact support. Deleting the app from your device does not stop billing.

Will I get a refund?

Refund eligibility is platform-dependent. GuitarTuna’s documentation does not state a guaranteed 14-day refund right; refunds for App Store purchases must be requested through Apple’s refund/report-a-problem process and are granted at Apple’s discretion. GuitarTuna (Yousician) will not directly refund App Store purchases - Apple manages those transactions.

For Google Play purchases, refunds are requested via Google Play’s refund mechanism; policies vary with timing and reason. For purchases made directly on the GuitarTuna / Yousician website, GuitarTuna’s help center does not publish a clear, unified refund policy and user experiences indicate outcomes may vary - expect to contact Yousician support and provide purchase proof. If you believe a charge was unauthorized or misleading, you may also pursue a chargeback through your payment provider as a last resort. For context on App Store refund experiences see Apple discussions and for user-reported billing issues see user reports.

Guitartuna plans and pricing

Plan Price (CAD) Period Features
GuitarTuna Play Yearly C$39.99 Annual Full Play access
GuitarTuna Pro Subscription C$6.99 Monthly Unlimited access to Pro features
GuitarTuna Play Monthly C$9.99 Monthly Play plan monthly access
GuitarTuna Tools Monthly C$6.99 Monthly Tools plan monthly access
GuitarTuna Pro C$17.99 One-time Pro one-time purchase
GuitarTuna Learn Yearly C$179.99 Annual Learn plan yearly access
GuitarTuna Tools Yearly C$27.99 Annual Tools plan yearly access
All In One C$12.99 One-time Bundle of multiple features

Prices are exact CAD values as listed in the Apple App Store for Canada as of late 2025.

Your consumer rights in Canada

Canadian consumers are protected by federal and provincial rules that address unfair practices, unauthorized charges and false or unclear disclosure. For subscription charges, remedies can include refunds, disputes through your card issuer, or complaints to a provincial consumer protection agency if the renewal or trial terms were not adequately disclosed.

For App Store and Google Play purchases you must generally use the platform’s refund process first (Apple or Google). If the platform denies relief and you believe the charge is unauthorized or was misrepresented, contact your bank or card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection office.

Customer experiences

Many users praise GuitarTuna for accuracy and convenience as a tuner and for additional training features; reviewers often compare it favorably to physical clip-on tuners. At the same time some users report unexpected subscription charges after free trials or auto-renewals, difficulty obtaining refunds, and instances of ads appearing despite purchases. Accessibility issues have been reported by visually impaired users related to microphone permissions and VoiceOver compatibility. Experiences with refunds and support appear mixed and can depend heavily on the purchase channel (App Store, Google Play, or direct web purchase).

Documentation checklist

  • Proof of purchase or receipt (App Store/Google Play receipt or website invoice), account email, subscription name and SKU, dates of trial/renewal, screenshots of subscription or billing, and any correspondence with support.

Common mistakes

Common errors include uninstalling the app or deleting the GuitarTuna account while assuming the subscription is cancelled - this does not stop platform-managed renewals. Another frequent mistake is contacting the wrong party: App Store purchases must be handled via Apple’s report-a-problem system, Google purchases via Google Play, and website purchases via Yousician support. Missing or not saving receipts and not taking screenshots of subscription settings can make refund or dispute requests harder to resolve.

Comparative recap

Method Refund Difficulty
Apple App Store Refund requests go through Apple (report a problem); GuitarTuna does not directly refund App Store purchases. Medium - High (Apple decisions are discretionary; outcomes vary)
Google Play Request refunds via Google Play’s refund process; outcomes vary by timing and reason. Medium (Google has formal refund windows but results depend on case)
Website (GuitarTuna / Yousician) Cancellation is done on the site; refund policy is not clearly published and may require direct support contact - outcomes vary. Medium (depends on Yousician support response and proof provided)

After cancelling

After you cancel, keep a copy of the cancellation confirmation (screenshot or email) and note your subscription end date. If you need a refund, follow the platform-specific refund steps: for App Store purchases use Apple’s report-a-problem/refund portal, for Google Play use Google Play’s refund process, and for web purchases contact Yousician support via their help center. Useful links: GuitarTuna cancellation help: How to cancel your GuitarTuna subscription, user billing reports: user reports, and Apple refund discussions: Apple discussions. If you face unauthorized charges, consider contacting your bank or provincial consumer protection office for next steps.

Address

Siltasaarenkatu 16, 00530 Helsinki, Finland

FAQ

To cancel your GuitarTuna subscription via the Apple App Store, open your device settings, navigate to subscriptions, find GuitarTuna, and select Cancel Subscription. Remember to keep proof of cancellation.

Yes, when you cancel your GuitarTuna subscription, you will retain access to all paid features until the end of the current billing period. Ensure you keep a record of your cancellation.

To request a refund for a GuitarTuna subscription bought through Google Play, use the Google Play refund process. Keep in mind that outcomes depend on timing and reason, and it's advisable to maintain documentation of your request.

Cancelling your GuitarTuna subscription does not automatically delete your account or personal data. If you wish to remove your account, you need to request account deletion separately through the app or website settings.

In Canada, consumer rights may vary, but generally, you should verify the cancellation terms stated in your contract or bill. It's advisable to keep proof of your cancellation request, whether sent via registered mail or email.