Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Lickd
66 Old Compton Street
W1D 4UH London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Lickd service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Lickd: Easy Method
What is Lickd
Lickd is a music-licensing service aimed at video creators and publishers that provides licensed mainstream tracks, subscription plans that include credits for premium tracks, and one-off licenses for individual tracks. The service also assists with Content ID management and aims to clear copyright claims for use on platforms such as YouTube.
Lickd offers web subscriptions (Starter, Plus, Pro and others), a legacy Creator plan, and individual premium-track licenses; billing and management are primarily handled through the Lickd website, while app-store subscriptions are managed through the respective stores.
How to cancel Lickd
- Web subscriptions (Starter, Plus, Pro): Sign in at Lickd, go to My Account → Plans & Billing → "Manage my subscription" and follow the cancellation prompts. You will retain access until the end of your current billing period; unused Premium Track Credits expire at that time. See the official guidance at help.lickd.co - how to unsubscribe.
- Legacy Creator plan: Use the "Cancel Subscription" button on the Plans & Billing page. Access continues until the trial or paid period ends; refunds follow the Creator plan terms. See Lickd Creator plan terms.
- App Store (iOS) and Google Play subscriptions: Cancel through the subscription management UI in the App Store or Google Play Store (Lickd does not provide direct cancellation via its site for these subscriptions).
- If you prefer a written cancellation, send a signed cancellation letter by registered mail (raccomandata A/R) to Lickd Ltd (address below) and keep the postal tracking/receipt as proof of delivery.
What happens when you cancel
When you cancel a billed web subscription you retain access for the remainder of your paid billing period; the subscription will not renew at the next renewal date. Any unused Premium Track Credits included with your plan generally expire at the end of that billing period.
For legacy Creator accounts and trial users, access continues until the trial or paid period ends. For App Store or Google Play subscriptions, cancellation stops future billing through the store but access rules follow the store’s subscription lifecycle.
Will I get a refund?
Lickd’s money-back guarantee for Starter, Plus, and Pro plans applies if you cancel within the first billing period and have not used any Premium Track Credits; refunds are processed by Lickd and typically take about 3 - 5 working days after approval via support@lickd.co. See help.lickd.co - money-back guarantee.
Annual plans typically do not allow refunds once credits are issued, except at Lickd’s discretion under the money-back guarantee policy. The legacy Creator plan does not offer refunds after the 14‑day trial has expired, though canceling during the trial stops future billing while access continues until trial end. Individual premium track license purchases may be refunded if bought by mistake, but refunds are not normally given if the license has been downloaded or used. Lickd’s terms also note a 14‑day right to change your mind from order confirmation for digital content, but that right is lost once downloading starts unless the content is faulty; refunds for eligible cases are issued to the original payment method generally within 14 days per the terms.
Lickd plans and pricing
| Plan | Typical price (approx) |
|---|---|
| Launchpad | US$9.75/month (approx) |
| Starter | From US$22.99/month (approx) |
| Standard / Plus / Pro | Varies by plan - examples suggest from around US$15/month upwards (approx) |
| Creator (legacy) | Varies |
| Premium track (individual license) | From US$8 per track (0 - 50k AVV), scales with channel size (approx) |
Your consumer rights in Canada
Under Canadian consumer-protection principles there is generally a cooling-off period for digital subscriptions and the right to a refund in certain circumstances; Lickd’s 14‑day cancellation/right-to-change policy for licenses aligns with this practice. However, statutory rights can be limited once digital content is downloaded or a trial/promotion expires.
If you experience unclear cancellation procedures, long refund delays, or difficulty obtaining refunds, you may have recourse through provincial consumer-protection agencies (for example under Ontario’s Consumer Protection Act) or via your payment provider (credit card chargeback or payment processor complaint). Document your communications and timelines if you escalate a complaint.
Customer experiences
Many users praise Lickd for access to mainstream music, straightforward licensing for creators, and responsive customer support; Content ID claim resolution is frequently cited as a benefit. Trustpilot reviews show generally positive feedback alongside criticisms.
Negative reports focus on cancellation or refund difficulties: some users say they were charged after attempting to cancel and needed support intervention for refunds, and others note that Content ID claims can sometimes take longer to clear (notably over weekends), causing publishing delays.
Documentation checklist
- Account email and username; subscription or order number (if available).
- Date of purchase or last renewal and amount charged (screenshots or bank statement showing charge).
- Confirmation emails for purchase/renewal and any cancellation confirmation (screenshots or copies).
- Evidence of Premium Track Credit usage or non‑use (if claiming eligibility for money-back guarantee).
- Proof of registered-mail cancellation (postal tracking number/receipt) if you send a letter.
Common mistakes
Common errors include cancelling in the wrong place (for example attempting to cancel an App Store subscription via the Lickd website), assuming a refund will be automatic after cancellation, and not saving cancellation confirmations. Another frequent issue is waiting beyond a 14‑day trial or billing window when refunds are more restricted; similarly, downloading or using a purchased license can remove refund eligibility for digital content.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (My Account → Plans & Billing) | Conditional - money-back if cancelled in first billing period and no Premium Track Credits used; otherwise generally no automatic refund | Moderate - many users succeed but some report needing support for refunds or cancellation confirmation |
| Legacy Creator plan | Refund only within 14‑day trial; none after trial expires | Moderate - cancellation via plans page, but refund rules are strict |
| App Store (iOS) | Handled by Apple (subject to Apple’s refund rules); Lickd does not directly process these refunds | Difficult - must use Apple’s subscription management and refund request channels |
| Google Play | Handled by Google Play (subject to Google’s refund policies) | Difficult - must use Google Play support and subscription controls |
After cancelling
After you cancel, keep copies of confirmation emails, bank statements, and any registered-mail receipts. If you believe you are entitled to a refund, contact support@lickd.co and include the documentation checklist items above; Lickd states refunds under the money-back guarantee are typically processed in 3 - 5 working days once approved. Helpful Lickd pages: cancellation help at how to unsubscribe, money-back policy at money-back guarantee, and refund details at how can I get a refund.
Address
If you opt to send a written cancellation by registered mail (raccomandata A/R), send it to:
Lickd Ltd
Runway East, 66 Old Compton Street
London, England, W1D 4UH