Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Monstercat Gold
380 Railway Street
V6A 4E3 Vancouver
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Monstercat Gold service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Monstercat Gold: Easy Method
What is Monstercat Gold
Monstercat Gold is a paid subscription tier from Monstercat that provides access to thousands of tracks cleared for creators, downloadable files, a creator license for use in videos, and community perks such as early access and shop/Discord/reddit benefits. It is billed as an ongoing digital subscription service with account-based access.
How to cancel Monstercat Gold
- Web (Monstercat.com): Sign in at Monstercat Gold, go to My User Settings → Gold Subscription → Manage or Cancel Subscription and follow the prompts. Cancellation takes effect at the end of the current billing cycle.
- App Store (iOS) / Google Play (Android): If you subscribed via Apple or Google, cancel through your Apple ID subscriptions or Google Play subscriptions settings (Monstercat’s documentation refers payment handling to Xsolla). For billing/payment issues, Monstercat refers users to Xsolla support or the store where the purchase was made.
- If you prefer written notice or the account route does not work: send a registered letter (proof of delivery recommended) addressed to Monstercat Inc., 380 Railway Street, Vancouver, British Columbia V6A 4E3, Canada, clearly stating your account details, subscription ID (if available) and a request to cancel immediate renewal.
- If charges continue after cancellation or you cannot access your account, contact Monstercat support via their contact page (Monstercat contact) and consider raising a dispute with your payment provider or the app store if appropriate.
What happens when you cancel
When you cancel Monstercat Gold through the website, the cancellation usually takes effect at the end of your current billing period. You retain access to Gold features until that end date; the subscription will not renew thereafter. Account data, purchase history, and any downloads you made remain subject to Monstercat’s terms of service and privacy policy - Monstercat’s documentation does not provide a separate automatic data-deletion timeline tied to cancellations, so keep copies of records you may need.
Will I get a refund?
Monstercat’s public documentation does not state a guaranteed 14-day statutory cancellation or refund right for Monstercat Gold digital subscriptions, and their FAQs/terms do not describe a routine refund policy. Refunds, where they occur, are typically discretionary or handled through the payment platform used at purchase (Apple App Store, Google Play, Xsolla, or your card issuer). User reports have described difficulties obtaining refunds or getting timely support; if you believe you are entitled to a refund, contact Monstercat support, the store where you purchased the subscription, or Xsolla support as applicable. As a last resort you may consider disputing the charge with your bank or card issuer if you cannot resolve the matter with Monstercat or the platform.
Monstercat Gold plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | US$7.49 | Monthly | Access to thousands of claim-free tracks, creator license, downloads, early access, shop/Discord/reddit perks |
| Annual | US$75.00 | Annual | Same features as monthly, billed yearly |
Monstercat listings are in USD; no official CAD pricing was found. Final CAD charged depends on your card/bank exchange rate or app store conversion.
Your consumer rights in Canada
Canadian consumer protection varies by province and federal law. While some consumer sales include a statutory "cooling-off" period, digital subscription services that deliver immediate access and ongoing services commonly do not qualify for a mandatory 14‑day cancellation/refund right. Monstercat’s terms do not detail statutory cancellation rights for Gold, so refunds would generally be at their discretion or governed by the payment platform’s policies (Apple, Google, Xsolla) or by your card issuer’s dispute procedures. If you believe a consumer protection law applies in your province, you can contact your provincial consumer protection office for guidance.
Customer experiences
Public reviews are mixed. Some long-term users praise the value and access to a large download library for a modest monthly fee. Others have reported problems: being charged while unable to access features, difficulty cancelling, repeated charges, slow or unresponsive support, and unresolved copyright/claim issues despite having Gold. These reports suggest that while many users have positive experiences, there are non-trivial complaints about support responsiveness and billing disputes that you should prepare for by keeping documentation.
Documentation checklist
- Account email/username and subscription ID (from Monstercat account settings)
- Order confirmation and receipts (payment processor, App Store/Google Play receipt, or card statement)
- Screenshots of subscription status in your Monstercat account and any error messages
- Copies of all support emails/messages, dates and times you contacted support
- Proof of any attempts to cancel (confirmation page, confirmation email) and registered-letter tracking/receipt if used
Common mistakes
Common mistakes include trying to cancel on the website when you subscribed through the App Store or Google Play (those subscriptions must be managed through the store), failing to confirm that cancellation completed, assuming a refund is automatic when it is not, and not saving proof of cancellation or billing. Another frequent issue is waiting until after the renewal date to cancel; cancelling before the renewal ensures you won’t be charged for the next period. If you subscribed via a mobile app, contact the app store for billing questions rather than only contacting Monstercat.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Monstercat.com) | Refunds unlikely / discretionary; access continues until period end | Low - cancel via account settings |
| App Store (Apple) / Google Play | Refund handled by Apple/Google according to their policies | Medium - manage via store subscriptions & support |
| Xsolla / Payment processor | Possible if processor accepts; depends on their policy | Medium - contact Xsolla or payment gateway |
| Bank / card dispute | Possible reversal if bank finds in your favour | High - formal dispute, may take time |
After cancelling
After you cancel, keep a copy of any cancellation confirmation and monitor your bank or card statement for unexpected charges. If you need further action, use the following resources: Monstercat Gold page (Monstercat Gold), Monstercat contact page (Contact Monstercat), Monstercat Terms of Service (Terms of Service), Apple refund info (Apple refunds), Google Play refunds (Google Play refunds), and Xsolla support (contact link via Monstercat support or Xsolla’s site). If you continue to be billed after confirmed cancellation and cannot resolve it with Monstercat or the store, consider contacting your card issuer to dispute the charge.
Address
Monstercat Inc.
380 Railway Street
Vancouver, British Columbia V6A 4E3
Canada