Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – My Music Workshop
880 Laurentian Dr, Unit 2
L7N 3V6 Burlington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the My Music Workshop service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation My Music Workshop: Easy Method
What is My Music Workshop
My Music Workshop is an online subscription service that provides music lessons for children, including hundreds of lessons, built‑in practice tools, interactive quizzes, and rewards in an ad‑free environment. The service is sold as a membership (monthly or yearly) and is managed through an account in the Parents Area on the My Music Workshop website.
How to cancel My Music Workshop
- Log into your account at the My Music Workshop website and open "My Account" in the Parents Area. Follow the on‑screen option to cancel your membership. Access continues until the end of your current billing period.
- If you cannot access your account, contact My Music Workshop support using the contact details on their site and request cancellation; keep copies of all communication for your records.
- If you paid through a mobile app (App Store or Google Play), the company's materials do not specify a separate in‑app cancellation process; the Terms of Use and signup information imply you should cancel via the website. If payment was processed by Apple or Google, you may also check their purchase management and refund processes.
- For written proof, you may send a cancellation request by post to the company address (see Address section) and send by registered mail for delivery confirmation.
What happens when you cancel
When you cancel via the website, your subscription remains active through the end of the paid billing period; you will not be billed on subsequent renewal dates. The Terms of Use indicate access continues until the end of that billing period. The company may retain account data as described in its privacy policy and Terms of Use; if you need data removed, request account deletion explicitly when you cancel and retain any confirmation the company provides.
Will I get a refund?
The Terms of Use state that payments for memberships are non‑refundable, including unused or partially used membership periods. Refunds, prorated credits, discounts, or other credits may be issued only at the company's sole discretion. The company’s published materials do not mention a 14‑day automatic refund guarantee, and do not state separate App Store or Google Play refund rules. If you believe a statutory right applies or there are exceptional circumstances, contact My Music Workshop support and, if necessary, your payment provider or the relevant app store for dispute or refund options.
My Music Workshop plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Monthly | US$16.00 | Monthly | Full access for one or more students; extra students +US$5/month |
| Yearly | US$10.00/mo (billed US$120/year) | Annual | Best value; full access for one or more students; extra students +US$29/year |
| Currency | Official pricing is in USD; payment processor converts to CAD at time of payment. No exact CAD amounts are published. | ||
Your consumer rights in Canada
Canadian consumers may have cancellation and refund rights for digital subscriptions under applicable federal and provincial consumer protection rules (for example, statutory cooling‑off or cancellation periods in certain circumstances). The My Music Workshop Terms of Use do not expressly reference Canadian statutory rights. A blanket "no refunds" policy does not necessarily override statutory consumer protections. If you consider a statutory right applies, contact the company first, keep records of communications, and consult your provincial consumer protection office or a legal advisor for guidance specific to your situation.
Customer experiences
Available promotional material highlights positive features such as 800+ lessons, practice tools, interactive quizzes, rewards, and support from experienced educators. Independent public reviews for My Music Workshop Canada were not found on major consumer review sites included in the verification data, so there is limited publicly available feedback to summarize common user complaints or praise beyond the company's own materials.
Documentation checklist
- Account email and username used to subscribe
- Date of first payment and most recent payment
- Billing receipts or invoices (screenshots or PDFs)
- Copy of cancellation confirmation (email or on‑screen) or sent registered mail receipt
- Any correspondence with support (emails, chat logs) and ticket numbers
Common mistakes
Common mistakes include assuming a refund is automatic after cancellation - the Terms of Use state memberships are non‑refundable unless the company chooses otherwise. Another frequent error is cancelling only in the device app without confirming account cancellation on the website; because the company’s published process is web‑based, cancelling an app subscription may not stop website billing if the account remains active. Finally, users sometimes fail to keep copies of confirmation communications; without proof, disputing charges is more difficult.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (My Account → Parents Area) | No refunds per Terms of Use; access continues to end of billing period; discretionary refunds only | Low - direct and supported by company guidance |
| App Store / Google Play | No separate company process specified; you may also review Apple/Google refund policies if payment processed through them | Medium - may require app store support and cross‑checking with company |
| Registered mail to company address | No refund guaranteed; provides written proof of your cancellation request and delivery confirmation | Medium - High - slower but provides strongest paper trail |
After cancelling
After you cancel, save any cancellation confirmations and monitor your payment method for future charges. If you need to review the Terms of Use, see My Music Workshop Terms of Use. For general account and signup questions see the signup and support pages on the My Music Workshop site. If you paid through Apple or Google, check their purchase history and support pages for possible refunds or billing disputes.
Address
My Music Staff
880 Laurentian Dr, Unit 2
Burlington, Ont., Canada L7N 3V6
For proof of delivery, sending cancellation correspondence by registered mail (raccomandata A/R) or another tracked method is recommended.