Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Slacker Radio
16935 W Bernardo Drive, Suite 270
92127 San Diego
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Slacker Radio service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Slacker Radio: Easy Method
What is Slacker Radio
Slacker Radio (now part of LiveOne) is a music streaming service that offers curated radio stations, custom stations, on‑demand song requests and premium tiers with features such as ad‑free listening, unlimited skips and offline caching. It is available on mobile devices, desktop and some third‑party platforms and can be billed directly or through app stores and payment services.
How to cancel Slacker Radio
- Google Play: Open Google Play Store → Menu → Subscriptions → find Slacker → Cancel Subscription → follow prompts. (If you subscribed through Google Play you must cancel there; refunds/renewal handling are managed by Google.)
- PayPal: Log into PayPal → Settings → Payments → Manage Automatic Payments → find Slacker → Cancel → confirm. (Cancelling the automatic payment stops future renewals; check PayPal transaction history for proof.)
- Slacker app (on‑device): In the Slacker app tap Menu → Gear icon → Account → Modify Account → Cancel Subscription → confirm. (If you subscribed directly with Slacker, cancel inside the app or account settings on the website.)
- Web / Support: Sign into your Slacker account on the website and cancel via account settings or contact customer support to request cancellation. Note that cancellations typically take effect at the end of your billing cycle and Slacker policy does not provide pro‑rata refunds.
What happens when you cancel
When you cancel an active Slacker subscription, auto‑renewal is stopped but your paid access generally continues until the end of the current billing cycle. You will keep the paid features until that date, after which your account reverts to the free tier (if available). If you subscribed through a third party (Google Play, PayPal, Apple, carrier), cancellation must be performed through that third party; Slacker may not be able to stop billing initiated by a store without confirmation from the store.
Will I get a refund?
Slacker’s public policy and user reports indicate that refunds are not generally provided for existing plans or for partial‑month usage; access is usually retained until the billing period ends without proration. Free trials commonly require cancellation within a short window (reports cite a 7‑day period) to avoid automatic renewal and loss of refund eligibility. If you believe you were misled or charged in error you can contact your payment provider to dispute the charge or raise the issue with Canadian consumer protection authorities, but Slacker itself is reported to refuse refunds in typical cases.
Slacker Radio plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Slacker Radio Plus | C$3.99 | Monthly | Ad‑free listening, station caching, unlimited skips, lyrics, song requests, custom stations |
Your consumer rights in Canada
Canadian consumer protection does not automatically grant a cooling‑off right for digital subscriptions unless a specific provincial law or the provider’s terms state otherwise. Verified information indicates Slacker’s terms do not provide refunds after onboarding and do not pro‑rate refunds on cancellation. If you believe a subscription was sold using misleading information, you may pursue a dispute through your credit card issuer, PayPal or Google/Apple storefront dispute processes, and you can contact provincial consumer protection offices or the Competition Bureau for guidance on misrepresentation or unfair practices.
Customer experiences
Public reviews are mixed: some users rate Slacker positively (for example, Influenster shows an overall rating around 4.16/5 in a small sample), citing a satisfactory listening experience. Negative reports mention difficulty cancelling in some payment scenarios (for example Apple Pay), limited or no refund flexibility, automated or bot‑only customer support and occasional playback issues on third‑party hardware such as Sonos. These experiences suggest responsiveness and refund outcomes can vary by how the subscription was purchased and by individual support interactions.
Documentation checklist
- Account email and username, subscription start date, and billing period
- Receipt or transaction ID from the payment method used (credit card, PayPal, Google Play, Apple)
- Screenshots showing your active subscription and any cancellation attempts
- Copies or tracking number of any registered mail sent (raccomandata A/R) and written cancellation requests
- Records of communications with Slacker/customer support (dates, chat transcripts, ticket numbers)
Common mistakes
Common errors include attempting to cancel in the Slacker app when the subscription is actually billed via Google Play, Apple or a carrier; assuming a pro‑rata refund will be issued on cancellation; missing the short free‑trial cancellation window and being charged when the trial converts to a paid plan; and failing to retain receipts or cancellation confirmations. Also, people sometimes contact Slacker support when the app store or payment provider must be used to stop billing - be sure you identify where the charge originates before cancelling.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Google Play | No (no proration; refunds handled by Google) | Easy |
| PayPal | No (stops future payments; refunds unlikely through Slacker) | Medium |
| Slacker app (on‑device) | No (access until billing cycle end; refunds uncommon) | Easy |
| Web / Support | No (company policy: no pro‑rata refunds) | Medium |
After cancelling
After you cancel, keep copies of the cancellation confirmation, receipts and any communication for at least one billing cycle in case additional charges appear. If you need help with store‑side cancellations or disputes, these pages may be useful: Slacker cancellation guidance and support on third‑party billing channels (How to cancel Slacker (guide)), Google Play subscriptions help (Google Play - manage subscriptions), PayPal automatic payments (PayPal - manage automatic payments) and the Slacker homepage for account access (Slacker / LiveOne). If you believe you were charged improperly, contact your payment provider and consider contacting the appropriate Canadian consumer protection office for next steps.
Address
Send written cancellation requests by registered mail (raccomandata A/R) to ensure delivery confirmation:
Slacker
16935 W Bernardo Drive, Suite 270
San Diego, California 92127
United States