Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Songsterr.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Songsterr: Easy Method
What is Songsterr
Songsterr is an online tabs and chords service with a companion mobile app that provides interactive tablature playback, tempo control, and features for practicing and printing music. A paid "Plus" subscription unlocks advanced playback tools, ad‑free use and additional features such as AI transcription and export options.
How to cancel Songsterr
- App Store (iOS): On your iOS device open Settings → tap your Apple ID → Subscriptions → select Songsterr → turn Auto‑Renewal OFF. You can also follow Songsterr’s iOS help link: Songsterr iOS help.
- Google Play (Android): Open the Google Play Store → Subscriptions → select Songsterr (Songsterr Tabs & Chords) → Cancel Subscription. Use the Play Store subscription manager in your Google account.
- Web / Songsterr account: Log in to your Songsterr account and go to your account page under Billing / Subscription / Settings and use the cancellation link (see Songsterr web help). If you cannot cancel online, use the web help to contact support.
- If you prefer paper, you can send a cancellation notice by mail to the operator’s PO Box (see Address section below); use certified mail and keep proof of delivery.
What happens when you cancel
Cancelling stops future automatic renewals for your subscription. In most subscription systems you will retain access to Plus features until the end of the period you have already paid for; after that period ends access to paid features is removed. Your Songsterr account and any uploaded/saved data generally remain in place unless you explicitly delete the account - contact support if you need account removal.
Will I get a refund?
Songsterr’s Terms of Service state that refunds are not guaranteed and are handled on a case‑by‑case discretionary basis. For subscriptions purchased through Apple or Google, Songsterr cannot issue refunds directly; you must request refunds through Apple’s or Google Play’s refund processes. While Canadian consumer protection laws may offer remedies in some situations, Songsterr’s published policy makes refunds subject to their discretion rather than automatic. See Songsterr’s terms: Terms of Service and the iOS help note: iOS help.
Songsterr plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Songsterr Plus | US$9.99/month | Monthly | Ad‑free, pause‑free sync, playback speed control, print tabs, AI transcription (50 tabs/month), export, solo/mute, loop, pitch shift |
Your consumer rights in Canada
Canadian consumer protection varies by province and may provide certain remedies for digital purchases in specific circumstances, but Songsterr’s published terms do not reference a statutory cooling‑off period or an automatic 14‑day cancellation/refund right. Because Songsterr explicitly treats refunds as discretionary, your best routes are to request a refund from the platform that processed the payment (Apple or Google) or to contact Songsterr support and explain your situation. If that fails and you believe a statutory right applies, consider contacting your provincial consumer protection office or your payment provider to explore chargeback or dispute options.
Customer experiences
User feedback is mixed. Some reviewers praise Songsterr for accurate tablature and a simple, interactive learning experience. Others report problems such as incorrect or missing notes in tabs, aggressive paywalling or ad experience, sync or playback bugs in apps, variability in AI‑generated transcriptions, and video playback issues on certain Android versions. For examples, see a sample Trustpilot page: Trustpilot reviews and community discussions such as Reddit threads reporting app issues.
Documentation checklist
- Account email and username
- Order receipt or payment confirmation (Apple, Google Play, or card statement)
- Subscription start and renewal dates
- Transaction ID (from Apple/Google receipt or bank statement)
- Screenshots of subscription status or in‑app receipts
- Copies of correspondence with Songsterr or app stores
Common mistakes
Common errors include trying to cancel only the mobile app without cancelling the subscription in Apple or Google account settings, assuming cancellation will automatically trigger a refund, and not keeping receipts or transaction IDs. Example: disabling or deleting the Songsterr app from your phone does not stop Apple/Google billing - you must cancel the subscription in the platform’s subscription manager.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (request via Report a Problem) | Medium |
| Google Play (Android) | Refunds handled by Google Play (request via Google Play refund process) | Medium |
| Web / Songsterr account | Refunds discretionary, handled by Songsterr support (no guarantee) | Hard |
After cancelling
After you cancel, keep your receipts and confirmation of cancellation. If you need a refund, start with the platform that processed the payment: Apple’s Report a Problem portal for iTunes/App Store purchases or Google Play’s refund request for Android. Also contact Songsterr support via their help pages for assistance or to request a discretionary refund: Songsterr help. For policy reference, consult Songsterr’s Terms of Service: Terms of Service. If you believe a provincial consumer protection law supports your claim, contact your provincial consumer affairs office.
Address
Mailing address (operator contact / for formal notices): PO Box 1769, Colorado, USA. If you send cancellation or refund notices by post, consider certified mail and retain proof of delivery.