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I hereby notify you of my decision to terminate the contract relating to the Starmaker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Starmaker: Easy Method
What is Starmaker
Starmaker is a mobile karaoke and social singing app that lets users sing, record, and share performances from a large song catalog. It offers free features plus subscription and in‑app purchases for ad removal, full song access, and premium tools.
The service is distributed through app stores (Apple App Store and Google Play) and some purchases or subscriptions are managed by those stores rather than directly by Starmaker.
How to cancel Starmaker
- If billed through Apple (iOS): On your iPhone or iPad go to Settings → [your name] → Subscriptions, find Starmaker (StarMaker Pro) and tap Cancel Subscription or turn off Auto‑Renew. You can also manage or request a refund at reportaproblem.apple.com. Turn off auto‑renew at least 24 hours before the next billing date to avoid being charged for the next period.
- If billed through Google Play (Android): Open the Google Play Store → Profile icon → Payments & subscriptions → Subscriptions, select Starmaker and choose Cancel subscription. To request a refund, visit Google Play refund or use the Play Store help options.
- If you purchased inside the app and the charge appears from StarMaker/Skywork Ai: Check the purchase receipt for the billing source. If the store shows billing, cancel via the store. If the developer billed you directly (rare), contact Starmaker support from the app or their website and provide the order details.
What happens when you cancel
When you cancel a renewal for a subscription, automatic billing stops at the end of the current paid period; you typically retain paid features until that period ends. Cancelling does not usually delete your Starmaker account or recordings, but subscription features (all‑song access, no ads, premium tools) will cease once the paid period expires.
One‑time purchases (for example, “Full Access to Sing All Songs” if listed as a one‑time purchase) generally remain available after cancellation. Account data and content retention follow Starmaker’s policies; if you need data removal, request account deletion via the app or support.
Will I get a refund?
Refunds are governed primarily by the billing platform: Apple refunds are handled by Apple, Google Play refunds by Google. Starmaker support can advise but usually cannot directly issue store refunds. Pro‑rated refunds for unused time are uncommon; most stores issue refunds case‑by‑case (e.g., accidental purchase, unauthorized charge, or within a short refund window).
Exceptions may apply for unauthorized transactions, duplicate charges, or billing errors - these are more likely to be refunded after you submit a request with the store or your payment provider and provide supporting evidence.
Starmaker plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| StarMaker Pro - 1 Week | US$7.99 (equivalent in CAD varies by exchange and taxes) | Weekly | Full access with automatic renewal |
| StarMaker Pro - 1 Month | US$14.99 (equivalent in CAD varies by exchange and taxes) | Monthly | Full access with automatic renewal |
| StarMaker Pro - 1 Year | US$59.99 (equivalent in CAD varies by exchange and taxes) | Annual | Full access with automatic renewal |
| Exclusive access to all songs + early access (in-app purchase option) | US$2.79 (one-time or unspecified period) | One-time | Exclusive access + early access to new releases |
| Full Access to Sing All Songs + No Ads | US$9.99 (one-time or unspecified period) | One-time | All songs + removal of ads |
Note: Prices shown in some store listings may display in USD; Apple/Google charge the CAD equivalent including applicable taxes based on store conversion rates.
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit unfair practices and require clear disclosure of terms. For digital subscriptions and in‑app purchases, your primary recourse for cancellations and refunds is the platform that billed you (Apple/Google). If you encounter unauthorized charges, contact your payment provider promptly to dispute the transaction and consider reporting to Canadian authorities if fraud is suspected.
If a merchant’s behaviour appears deceptive or you cannot resolve a billing dispute, you can contact your provincial consumer protection office or seek guidance from the Government of Canada consumer resources. Keep receipts and correspondence to support any claim.
Customer experiences
User experiences vary: many find cancellation straightforward when done through Apple or Google subscriptions pages and receive predictable outcomes. Others report delays when requesting refunds or confusion when purchases appear under a different account or payment method.
Common positive notes include quick self‑service cancellation via the store. Common negatives include difficulty getting refunds beyond the store’s stated windows and occasional confusion over which account or store processed the charge.
Documentation checklist
- Order receipt or confirmation email showing the purchase date, amount and order/transaction ID
- Apple ID or Google account email used for the purchase and device details (iOS/Android model and OS version)
- Screenshot of the charge on your bank/card statement (showing merchant and amount)
- Any in‑app or support correspondence (chat transcripts, ticket numbers)
Common mistakes
Users often uninstall the Starmaker app but forget to cancel the subscription in their App Store or Google Play account; uninstalling does not stop recurring billing. Another common issue is having multiple Apple IDs or Google accounts and cancelling the subscription under the wrong account - always check which account was used to buy the subscription.
Some assume cancelling yields an automatic refund; cancellation typically only stops future renewals and does not guarantee reimbursement. Also, cancelling too late (within 24 hours of renewal) can result in the charge processing for the next period.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds handled by Apple case‑by‑case (use reportaproblem.apple.com) | Medium |
| Google Play (Android) | Refunds handled by Google; often possible within a short window | Medium |
| Contact Starmaker support (in‑app/website) | May assist with non‑store issues; cannot usually force store refunds | Medium - Hard |
| Bank/card dispute or chargeback | Possible for unauthorized charges, subject to bank review | Medium |
After cancelling
After you cancel, confirm your subscription status in the App Store or Google Play subscriptions page and keep your confirmation or cancellation screenshots. If you need a refund, follow the store’s refund process immediately and provide the documentation checklist items when requested.
Helpful resources: Apple subscription help at Apple Manage Subscriptions, report a problem at reportaproblem.apple.com, Google Play subscriptions help at Google Play Manage Subscriptions, Google Play refund info at Google Play Refunds. For consumer protection guidance in Canada, see Government of Canada - Consumer Protection and report suspected fraud to Canadian Anti‑Fraud Centre.
Address
Skywork Ai Pte. Ltd., 2 Science Park Drive, #01-08, Ascent, Singapore 118222