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I hereby notify you of my decision to terminate the contract relating to the Veeps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Veeps: Easy Method
What is Veeps
Veeps is a streaming and ticketing platform that offers live and on‑demand performances, original series, and pay‑per‑view specials from artists and creators. It provides subscription plans for unlimited access alongside one‑off purchases for individual events.
How to cancel Veeps
Cancellation steps vary depending on how you subscribed (directly through Veeps or via an app store). Follow the sequence below to ensure your cancellation is recorded and you keep proof of the request.
- Sign in to your Veeps account and go to Account or Subscription settings; choose Cancel (this immediately stops future renewals but may leave access until the end of the paid period).
- If you cannot cancel online, open a support request through Veeps’ help/contact form or send an email to their support address (use the support channel shown on the site) requesting cancellation and quoting your account email and order/subscription ID.
- If you want documented proof or have billing disputes, send a written cancellation notice by registered mail (proof of delivery) to: Veeps, Inc., 269 South Beverly Drive #1672, Beverly Hills, California 90212, United States. Keep copies of the letter and delivery receipt.
- If you subscribed through Apple or Google Play, cancel the subscription through your App Store or Google Play account; refunds and cancellations are handled by the store, not Veeps.
- After cancelling, check your billing statement for any further charges and confirm receipt of cancellation confirmation from Veeps; save all correspondence.
What happens when you cancel
When you cancel, Veeps typically stops future automatic renewals of your subscription while allowing access until the end of the paid billing period; you will not lose immediate access unless specified in the terms. Your account and usage data may remain on Veeps’ systems according to their privacy policy, which also governs how long personal information and payment records are retained. If you purchased individual events (PPV), access to on‑demand content for those purchases may continue per the event’s stated availability period.
Will I get a refund?
Veeps’ standard practice is that refunds for the unused portion of a subscription are not guaranteed and are determined by their refund policy and the circumstances of the request. Exceptions can include billing errors, duplicate charges, or service delivery problems; in those cases Veeps may issue refunds or credits. If you subscribed through an app store, refunds are handled by Apple or Google under their store policies. If you believe a charge is unauthorized, contact your card issuer to discuss a dispute or reversal while you pursue the matter with Veeps.
Veeps plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| All Access (standard) | C$19.99/month | Monthly | Unlimited live and on‑demand VEEPS content, original series, discounts on PPV specials, extended on‑demand access |
| All Access (annual) | C$199/year (equivalent to C$16.50/month) | Annual | Same features as monthly plan at reduced per‑month effective rate |
| All Access (introductory via Postmedia link) | C$13.99/month (lifetime rate for early adopters) | Monthly | Unlimited access, promotional special by Postmedia for limited‑time signup |
Your consumer rights in Canada
Canadian consumer protection is governed by federal and provincial laws; there is no single nationwide rule that forces a subscription provider to refund unused time in every case. Businesses must not engage in false or misleading representations, and they must follow the terms they present at the point of sale. If you believe Veeps misrepresented the service or failed to deliver as promised, you can contact your provincial/territorial consumer protection office or the Competition Bureau to lodge a complaint or seek guidance. For billing disputes, your bank or card provider can advise on chargeback and dispute procedures; timelines and outcomes vary by issuer and province.
Customer experiences
User reports about Veeps cancellations are mixed: many customers are able to cancel through their account pages and receive confirmation emails without issue, while others have reported delays in obtaining written confirmation or needing to follow up with support. Subscribers who purchased via app stores frequently had to use the store’s refund process rather than contacting Veeps directly. Cases involving billing errors or duplicated charges often required escalation and documentation to secure refunds or adjustments.
Documentation checklist
- Account email and username, subscription or order ID, date of last payment, screenshots of subscription settings or cancellation buttons, copies of any support emails or chat transcripts, registered‑mail receipt (if sent), and a copy of Veeps’ confirmation (if received).
Common mistakes
Common mistakes include assuming cancellation through the app will be handled by Veeps when the subscription was billed via an app store - this can lead to continued charges if the store subscription is not cancelled. Another frequent error is not saving confirmation evidence: users who cancel but do not retain confirmation emails have a harder time disputing subsequent charges. Sending informal email requests without following up or using registered mail for formal notices can slow resolution when proof of delivery is needed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Veeps website/account | Refunds uncommon for remaining period; exceptions for errors | Easy |
| Contact support and registered mail to company address | Possible in disputes or errors; provides stronger proof | Moderate |
| Cancel via Apple App Store / Google Play | Refunds handled by store policies; may be approved for certain cases | Moderate |
| Bank/card dispute (chargeback) | Possible for unauthorized or incorrectly billed charges | High |
After cancelling
After you cancel, keep copies of all confirmation emails, proof of registered mail delivery, and screenshots of your account status. Monitor your bank or card statements for any further charges; if an unwanted charge appears, contact your card issuer promptly to dispute it while continuing to pursue the matter with Veeps. If you need guidance or want to file a complaint in Canada, consult the federal consumer pages or your provincial consumer protection office for next steps.
Helpful links: Veeps help/support (start at their site): Veeps Support; Government of Canada consumer info: Canada - Consumer; Competition Bureau: Competition Bureau.
Address
Veeps, Inc., 269 South Beverly Drive #1672, Beverly Hills, California 90212, United States